--- title: "Microworks Prism POS Software Reviews, Demo & Pricing - 2026" description: "Review of Microworks Prism POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/prism-pos-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / Microworks Prism POS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/prism-pos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/prism-pos-profile/alternatives/) # Microworks Prism POS Review From $5,000 Free trial 1 plan Wondering if Microworks Prism POS is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Microworks Prism POS 4.8 [(16)](https://www.softwareadvice.com/retail/prism-pos-profile/reviews/) Pricing Pricing available upon request ### About Microworks Prism POS Microworks Prism POS is an advanced touch-screen point of sale solution designed to provide full support for dining, delivery, and take-out operations. With advanced touch screen controls, servers can take orders quickly and accurately, while reducing wasted time and costly mistakes. For back-of-the-house operations, kitchen staff can get a complete and easy-to-read printed order ticket, as soon as servers input the information into Prism POS. Features include touch-screen capabilities, online ordering functionality, take-out and delivery management, labor and food cost controls, employee scheduling, sales and inventory reporting, forecasting, and many more. Prism POS allows users to add modifiers & side items, while also eliminating inconsistencies and mistakes by automatically tracking food costs and inventory levels and utilizing complex functions for pricing and modifier lists. With detailed reporting, Prism POS is able to provide food cost controls by offering a range of analysis reports for inventory and cost operations. Additionally, all sales data can be stored in a centralized database and be broken down by service type, driver/server, menu item, profit and loss... statements, and many more. Through Microworks WebOrder, businesses are able to connect Prism POS or any third-party POS system to an online ordering platform that provides customers with a secure and reliable way to order online. Prism POS also integrates with Quickbooks to provide a customizable connection for accounting operations. Wondering if Microworks Prism POS is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. ## Microworks Prism POS User Interface ## Popular Microworks Prism POS Alternatives Main Product Microworks Prism POS 4.8 [(16)](https://www.softwareadvice.com/retail/prism-pos-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.63Value for money - 4.81Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(728)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(580)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/) 4.2 [(371)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.17Value for money - 4.19Customer support - 4.21Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/) 4.4 [(216)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.17Value for money - 4.30Customer support - 4.24Functionality Pricing Starting at $69.00 per month Get Price ## Microworks Prism POS Pricing and Plans Starting price: $5,000.00 Free Trial Free Version Basic $5,000.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microworks Prism POS Features - Popular features found in Restaurant Management Employee Management Inventory Management Kitchen/Menu Management Online Ordering Order Entry Point of Sale (POS) Real-Time Notifications Reporting/Analytics Sales Reports Wait List Management - More features of Microworks Prism POS Accounting Integration Alerts/Notifications Barcode/Ticket Scanning Billing & Invoicing Built-in Accounting Credit Card Processing Customer Accounts Customer Database Customizable Branding Delivery Management Discount Management eCommerce Management Electronic Signature Forecasting For Restaurants Gift Card Management Inventory Tracking Labor Cost Reporting Loyalty Program Menu Builder Mobile Access Mobile Payments Multi-Location Online Payments Ordering Automation Order Management Payment Processing Point of Sale (POS) Integration Real-Time Analytics Real-Time Reporting Real-Time Updates Reporting & Statistics Restaurant POS Separate Checks SMS Messaging Split Checks Table Management Time Clock Tips Management Website Personalization ## Microworks Prism POS User Reviews ## Microworks Prism POS customer ratings - Overall rating: 4.8/5 - Total reviews: 16 ### Rating distribution - 5 stars: 13 reviews (81%) - 4 stars: 2 reviews (13%) - 3 stars: 1 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.8/5 --- ### Microworks Works Well and saves Time - Overall rating: 4/5 - Reviewer: Vaughn S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We absolutely loved the system before 8. Used it for 7 years with very little problem. It was wonderful. What the system figures said I believed but now I have to wonder sometimes. When we switched we purchased all new computers new wires etc. Your tech people try there best to get things straitened out . But we are still not there. I wonder If we got your new router if that would correct things? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We used RapidFire for 10 years. We were well satisfied but they went out of business. I was in a hury to replace the system quickly because the computers were failing. Looked in the pizza magazines saw your add and downloaded the sample. We were impressed with Prism .It did so much more than Rapidfire. I made a quick decision to purchase the sytem. We like the back of the house programs for bookkeeping. The system was easy to use . A new girl can learn the system in 2 days. The delivery part is very well thought out and easy to use. The web ordering is also great. This was your sytem before 8 #### Cons With the new system all the features are even better,but the system runs slower for example when assigning drivers to 3 deliveries and the save button is hit there is a delay of 15 seconds before the transaction is complete. We also have credit card issues . If the internet goes out for just a moment the card is approved but not taken off the slip. It is entered on the card company report but not on Prism report. The screens are harder to push than before. The screens go to a light color same times and lock up. A new hiccup just started If you hit status for driver then try end report it stays and have to shut screen off to get it to go away. Also we have had issues with the printers stop working because of too many print jobs in memory. That problem may have been resolved. WE need coupons that ring up all items for a special . Also need coupons to change color for active. --- ### Return to Microworks - Overall rating: 5/5 - Reviewer: Steve T. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My original purchase was a Upserve system because it was a cloud based. That was a total mistake. The Upserve system was not designed for a take out pizza business. I used Microworks in the early 2000's and decided to go back and see what they had to offer. I am very satisficed I went back! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software if fantastic for a take out delivery pizzeria operation. The ease of adding menu items or coupons is very user friendly. I love the Google Maps integration, credit cards, and gift cards. #### Cons The back end reports could be more user friendly and the inventory module is a bit cumbersome. I still have not gotten the inventory where it needs to be. Maybe customers could pay for help setting this up during the initial set up? I would love a cloud option so I could make updates and work from home. #### Reasons for switching to Microworks Prism POS Was not build for take out/delivery pizzeria --- ### Wish they can add a app - Overall rating: 3/5 - Reviewer: Darwin S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I been using them since 2011, but 10 years later they still don’t have a app to make it easier for the customers just to download the app from the restaurant and start their order right away like Slice, GrubHub, Uber, Door Dash etc. costumers shouldn’t be tapping in the website every time they want to place an order way too many steps ! I hope they get an App soon that works with the POS together otherwise is not worth it anymore. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It’s easy to navigate and most employees will be able to know how to use it with in 2 weeks. #### Cons We already 2021 and the only thing this company is missing is a APP --- ### Micro Works Prism POS - Overall rating: 5/5 - Reviewer: Wesley K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using them for 20 years for a reason. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The hardware is very easy to install. All of the programs are preinstalled. I ran my own communication cable and with Micro Works you just plug and play. The instructions and diagrams are easy to follow. The software is very stable and doesn't crash. I almost think support is a waste of money because I have so few problems. Their support team are very pleasent to talk to and know what they are doing. #### Cons I have no problems with the hardware or the software. #### Reasons for choosing Microworks Prism POS It was reasonably priced and had the features we were looking for. --- ### Bella pizza pos - Overall rating: 5/5 - Reviewer: james d. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Every department I have ever needed has been exceptional. Always on making sure my issues or questions have been answered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been in business for 29 years. I have used a POS for 21 of them. Prism is by far the most user friendly, easy to learn for employees. #### Cons The mapping for delivery area needs to be more accurate. #### Reasons for switching to Microworks Prism POS I got it in 1998 and it was way past due. --- ### Good Operating Software - Overall rating: 5/5 - Reviewer: Kyle J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have had a couple hiccups but all in all has been an excellent program to use. We use it everyday. Easy to get ahold of customer service and they always have take care of an issues that arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Setup was super easy Training is exactly what the employees use when they go live Excellent Customer service #### Cons Not really anything except for would like to see a few more customizable features for reports. #### Reasons for choosing Microworks Prism POS The employees from Microworks are great. [SENSITIVE CONTENT HIDDEN] is great. They always are there for you --- ### Microworks Prism POS - Overall rating: 5/5 - Reviewer: Mary G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very helpful no matter which department you deal with!! Very happy with my choice of P OS providers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly. Customer service and sales team are extremely helpful. #### Cons Just wish the ""mapping" feature was better. The current program can be very difficult to read. #### Reasons for choosing Microworks Prism POS Came highly recommended by another company using the software. --- ### Best Value POS System - Overall rating: 4/5 - Reviewer: Megan D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fairly user friendly, lots of customization with how orders are entered, and the online prism reporting works wonderfully for our head office. Tech support & the menus team are extremely friendly, knowledgeable, and always a big help. #### Cons The inventory system does not meet our needs. Online ordering could be more user-friendly. --- ### Microworks Prism POS works for us. - Overall rating: 5/5 - Reviewer: Ina S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have found that we are capturing a lot of add on charges, such as extra sides, etc. We also have fewer mistakes on the orders due to poor handwriting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have found this software easy to use by our staff. #### Cons We found the Customer Account feature to be a little limited in that it is not exportable to an accounting software program such as Quick-books. --- ### Ciccino's Review - Overall rating: 5/5 - Reviewer: Salvatore F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using for 21.years..very happy with product and service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use..user freindly..easy to train staff on. Integrates takeout, delivery, dine in seemlessy. Great web based ordering #### Cons Tablet station capability limited. Needs to be more responsive to touch. #### Reasons for choosing Microworks Prism POS Because of simple platform and local NY business --- Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/retail/prism-pos-profile/reviews/) ## Other Top Recommended Restaurant Management Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **28** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **26** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (728) Recently recommended **14** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times Stuck Between Options? Our experts can help you compare Microworks Prism POS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice