retailcloud Software

Wonderful easy to use POS, can be deployed on PCs and Mobile.
With a friendly and responsive/articulate customer care service.

Pros

Its easy to use and deploy

Cons

We don't have duplicate of our sales data, It could have been wonderful to use hybrid data storage.

Advice to Others

Try to expand your customer care service hour to enable your client/customers on a different time zone to have access to your service.

I.e. I have to wait to about our close of business to be able to use the CHAT customer care.

We had difficulties using the software initially but we have gotten around that with your technical support.

Pros

The POS is very simple to use

Cons

Lack of data flexibility. It's not easy to make data modifications.

Advice to Others

No

good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people

Pros

cost is okay

Cons

i cannot add my own currency

Advice to Others

you should make a user manual available

The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.

Pros

Lot of Customization
Multiple Roles
Inapp Chat Support and Help access

Cons

Looking for more hardware in europe region

Advice to Others

Please do not stop the regular udpates

Owning a soccer shop and using the retailcloud system has made inventory and sales a complete ease. Before we used to run out of athletic tape and other little things, now we know exactly when we have to stock up or order more.

Pros

Ease of use!! In and done!!

Cons

None

Advice to Others

Makes life much easier for everyone.

comes with default settings, follow the implementation guide to customize the POS for you. You can be ready to go in half an hour with the basics, and add a little everyday

Pros

quick response on questions from support

Cons

default templates for quick start

I have looked at many POS systems that include a sophisticated inventory. This is the best value for money app that I have found.

Pros

I like that it is cloud based, includes inventory that will support composite items and also item serial numbers. It also integrates with Intuit Quickbooks online.

Cons

The one draw back with this app is that it does not support account customers.

Advice to Others

If you need a POS app I suggest that you take a close look at this app.

Had wonderful customer support from entire team. The best part is the prompt response you receive from the team every time you face any problem.

This is a great software, ideal for all sizes of business. The user interface is easy on the eyes, and the transaction process is quick and straightforward. The customer service is even better... they were able to solve the few challenges I have had in a professional yet friendly manner. They respond super fast to emails and tickets, and the instant chat function is truly an instant chat function, as a rep replied me within a minute of my posting a message.

Pros

User interface, ease of use.

Cons

Loyalty program is only available in the premium version.

I am just beginning to try this software out. I asked support for some answers to questions and got a very quick response which was faster than fully paid systems. Great !!!

Pros

This software from first impressions looks very easy to use and thorough.

Cons

I havnt had and bad experiences yet.

Advice to Others

Will update.

They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.

Pros

I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.

Cons

I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware

Advice to Others

With a free product you worry about support, their support is better than most paid products. They are very good.

HAD PROBLEMS INSTALLING THE POS APP FOR MY WINDOWS 10. SO I CONTACTED THE SUPPORT TEAM. I GOT IN TO CONTACT WITH SAM FROM THE TEAM AND HE ACTUALLY HELPED OUT FOR FREE. MUCH HELP. THANKS FOR ALL THE HELP.