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Supported Operating System(s):
Web browser (OS agnostic)About retailcloud
retailcloud is a retail management solution for small retailers. It enables users to handle point of sale (POS) operations, monitor inventory levels, analyze store performance and run loyalty programs.
retailcloud’s Zero POS version suits the requirements of small retail businesses, as it offers basic POS features such as inventory tracking, customer marketing, payment processing and reporting under the freemium pricing model.
retailcloud’s employee management feature enables retailers to manage employee performance and productivity. In addition, it allows store owners to track employees’ working hours and manage payroll.
The solution helps users run promotional campaigns offering reward points and discounts for returning cus...
13 Reviews of retailcloud
Average User Ratings
Overall
4.46 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2016
Jack from Jacks Eyeware
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2016
Easy to use
The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.
Pros
Lot of Customization Multiple Roles Inapp Chat Support and Help access
Cons
Looking for more hardware in europe region
Response from retailcloud
Replied July 2016
Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud
June 2016
Gurcan from ACE HARDWOOD FLOORS
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2016
Simply The Best
They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.
Pros
I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.
Cons
I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware
August 2016
eric from isl
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
August 2016
review on first use
good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people
Pros
cost is okay
Cons
i cannot add my own currency
Response from retailcloud
Replied August 2016
Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.
April 2020
James from Moneta Group Pte Ltd
Verified Reviewer
Company Size: 2-10 employees
Industry: Retail
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2020
simple to use software - u get more with a paid plan
pretty good software for small biz to try out and use
Pros
ease of usage on platform, very simple for staff to use.
Cons
worry abt data security as it cloud based.
November 2016
KING from T-MART WHOLESALE LTD
Company Size: 11-50 employees
Industry: Wholesale
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2016
IT Administrator
Wonderful easy to use POS, can be deployed on PCs and Mobile. With a friendly and responsive/articulate customer care service.
Pros
Its easy to use and deploy
Cons
We don't have duplicate of our sales data, It could have been wonderful to use hybrid data storage.
