retailcloud Software
FrontRunners
About retailcloud
retailcloud is a retail management solution for small retailers. It enables users to handle point of sale (POS) operations, monitor inventory levels, analyze store performance and run loyalty programs.
retailcloud’s Zero POS version suits the requirements of small retail businesses, as it offers basic POS features such as inventory tracking, customer marketing, payment processing and reporting under the freemium pricing model.
retailcloud’s employee management feature enables retailers to manage employee performance and productivity. In addition, it allows store owners to track employees’ working hours and manage payroll.
The solution helps users run promotional campaigns offering reward points and discounts for returning customers. Also, retailcloud’s in...
retailcloud Pricing
It is also available at $79/month/POS and $199/year/POS.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
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Item list
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retailcloud User Reviews
OVERALL RATING
Showing 1 - 5 of 16 reviews
Linda
Company size: 2-10 employees
Industry: Retail
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
May 2022
Small Business
I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers.
Pros
It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need.
Cons
I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report.
Reasons for choosing retailcloud
I was contacted by a merchant that worked with retailcloud. It was so much cheaper than what I had been paying that I had to give it a shot.
Reasons for switching to retailcloud
The merchant I was going through recommended retailcloud. Quick books did not offer mobile pay and was expensive. Clover was expensive and not as easy to use for retail. I felt it was set up for a restaurant than a retail store.
Jack
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
July 2016
Easy to use
The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.
Pros
Lot of Customization Multiple Roles Inapp Chat Support and Help access
Cons
Looking for more hardware in europe region
Response from retailcloud
Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud
Replied July 2016
eric
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
August 2016
review on first use
good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people
Pros
cost is okay
Cons
i cannot add my own currency
Response from retailcloud
Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.
Replied August 2016
Gurcan
Company size: 2-10 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
June 2016
Simply The Best
They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.
Pros
I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.
Cons
I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware
Meet
Company size: 2-10 employees
Industry: Wine and Spirits
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2021
Top notch onboarding team!
So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with.
Pros
Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday.
Cons
Nothing. Do yourself a favor and schedule a Demo!