Revel Systems vs Vend

RATING:

3.7

(325)

Revel Systems has 325 reviews and a rating of 3.68 / 5 stars vs Vend which has 224 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (325)
4.2 (224)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 15, 2024
February 2, 2023
Pros/Cons
  • Pros

  • Easy to learn staff friendly have a portable option, reliable enough. Use iPad and doesn’t take too much space.
  • We love the fact that technical support is available 24/7 and they are always willing to find a solution to your problem. API availability is also great for other software integrations.
  • Cons

  • Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
  • The integration creates a total mess in Quickbooks, and employee hours can only be ported over to Quickbooks in whole numbers and no overtime.
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  • Pros

  • It is very straight forward to use, it is very intuitive, all the functions are clearly named and easy to find.
  • It's great for small businesses, affordable, and super flexible. Their support is great too.
  • Cons

  • Ultimately, there was a lack of complexity in the software for running a bar/taproom in terms of being able to use tabs.
  • It's an exact match (word order, spelling, exact!). My staff can't use the program, our inventory is a mess due to difficult contrast, laging.
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Pricing Range
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$
$
$
$
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$
$
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2020

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4 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos