RMH Store Software

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About RMH Store

Retail Management Hero is a point of sale (POS) solution for small to midsize businesses and single-store operations in industries such as convenience, grocery, apparel, sporting goods, wine and spirits, gift and specialty. Both cloud-based and on-premise deployments are available. The solution offers features to manage all back office and POS activities. Retail Management Hero includes inventory management features such as loss prevention and detection, serial number tracking, accounts receivable and purchasing control. Users can design receipts, labels and over 300 reports with a built-in tool. The solution also offers support for gift cards and loyalty programs. Retail Management Hero includes an offline version for when the internet is unavailable. The sol...

RMH Store Pricing

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RMH Store User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 24 reviews

Juan Alejandro

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

RMH is a great tool to solve the needs of both the point of sale and the headquarters.

Pros

Easy adaptation to specific business requirements. Intuitive features and interface.

Cons

Headquarters pricing scheme. That's all.

Derek

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

Replaced Microsoft RMS

Great up grade from Microsoft RMS, get the right partner. Do not do or buy this with the intention of doing it all yourself. Find a good retail technology partner and you cannot go wrong.

Pros

Nice new updated platform for RMS. Seamless transition from MS RMS to RMH. We dealt with the Irish Partner and these guys were very knowledgeable. We received an extensive demo, we received a project plan when we were moving. The new improved RMH, has many improved and new features, we were explicitly advised that it is NOT RMS so expect some changes. Inventory counts - much improved Mobility through additional add on - Very good Managing Debtors & creditors - It is done correctly in RMH Fast - easy to use and configure POS screen Great Partner for deployment and support Great roadmap for future development Multi store Multi Currency - this is especially important of you trade online for managing financials. Inexpensive compared to others e.g. Retail Pro, Cigid, LS Retail

Cons

We miss the old RMH customer community - this however was managed by Microsoft. The Item card in back office needs more fields for data Reporting, while extensive as an accountant we could do with some year end reports, some that were available in RMS.

Reasons for choosing RMH Store

Functionality, Migrate from RMS seamlessly, Partner selection, deployment options. Cost was good, options for SAAS or perpetual.

Alexander

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

September 2021

Too many bugs and features that don't work

RMH consist of too many bugs and features that don't work correctly with certain versions. For example when creating a custom policy in XML in the full page of RMH some conditions don't change the policy when converting a Quote to Sales Receipt or Invoice it stays in Quote to Quote (*Note: It will be helpful if there is a XML Guide for Receipt Customization). Another feature that doesn't work correctly is Custom Commands, certain clients are experiencing this bug, it starts working and later it stops working and all the sudden days later it works.

Pros

Most of the features are impactful and simply to use like POS, Manager and Central.

Cons

RMH consist of too many bugs and features that don't work correctly with certain versions. For example when creating a custom policy in XML in the full page of RMH some conditions don't change the policy when converting a Quote to Sales Receipt or Invoice it stays in Quote to Quote (*Note: It will be helpful if there is a XML Guide for Receipt Customization). Another feature that doesn't work correctly is Custom Commands, certain clients are experiencing this bug, it starts working and later it stops working and all the sudden days later it works.

Luis

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2021

Easy and User Friendly

POS for any cashier is easy to use, as well as, manage the inventory and promotions.

Pros

Easy to setup and user friendly, also makes it easy to keep track of the all store inventory. Simple and quick invoicing.

Cons

Not that many manuals and help screens to walk you thru some screens or different options.

Reasons for choosing RMH Store

Works much better with inventory and labeling. More user friendly.

Reasons for switching to RMH Store

Legacy.

Fernando

Company size: 2-10 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

October 2021

Facilidad de Migracion de RMS y mismas funcionalidades

El uso simple y eficaz de tiendas es un dállate a no pasar por alto.

Pros

El utilizar la misma base de datos de RMS hace una fácil migración del sistema, de igual forma, tener las mismas funcionalidades hace mas sencilla la curva de aprendizaje.

Cons

Una interfaz de usuario mejorada, basada en las mismas funcionalidades de RMS, mejor extension en los desarrollos para el producto y una forma fácil y sencilla de comprender.

Reasons for choosing RMH Store

Facilidad de uso

Reasons for switching to RMH Store

un año atras iniciamos la transición de nuestros clientes, con resultados satisfactorios.

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