Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.

Dashboard
Dashboard

Dashboard

Links menu

Links menu

Order tracking

Order tracking

Product page

Product page

Service desk

Service desk

Theme settings

Theme settings

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8



1,570 Reviews of Shopify

Overall rating

4.5 / 5 stars

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Dave from Von Bieker

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

A friendly and growing company and community of online sellers

Setting up a shopify store was relatively simple, once I got the hang of it. Coming from Squarespace, there was definitely a learning curve. I appreciate all the in-depth sales and marketing features Shopify has (and can't wait to test the integrations with MailChimp), but I wish the pricing was less for a tiny store like the one I set up.

Pros

I love that Shopify is Canadian, and really apprecaited the support I received in setting up my site. The store templates are attractive (though not as much so as Squarespace commerce) and the options to integrate with a point of sale and account system are nice. There are a ton of add on apps that can broaden the features a great deal.

Cons

It wasn't long before I discovered some limits in the design and functionality of my site. My biggest pet peeve is the inability to swap out a set of different images when a different product variant (like a new colour) is selected. There are plugins one can pay for to do this but that only adds on to an already high cost for a Shopify store.

Review Source: Capterra

Deidre from Valley Supply

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Shopping with Shopify

Pros

Ease of processing in-house sales with Spotify POS. Also clients appreciated the system and felt safe utilizing it.

Cons

Not enough updates taking place. There were at times I felt the system was somewhat lagging.

Review Source: Capterra

Marisela from Rise Services Inc.

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy to use as a Shopper

Pros

This makes shopping online easy and quick.

Cons

I have had no issues using this as a shopper.

Review Source: Capterra

Jockie from Emeritis

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2018

The Quickest Way to Your Online Shop

Pros

Setting up a shop is very easy. If you are at the early stage of your online business, Shopify is the hassle-free way to start.

Cons

The cost could escalate fast as your online shop grows. It's more economical (though more difficult) to use WordPress as the base.

Review Source: Capterra

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Sensational

Pros

This app is very useful for online shopping as you will get many things which you need in your daily life.

Cons

Some of its feature is very hard to use as it seems to work on very high bandwidth and uses lots of storage.

Review Source: GetApp

Nathan from VapingCheap.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

They need to let you build your store without a monthly fee

Pros

Shopify is one of the best all-in-one ecommerce souloutions due to its easy to use ibnterface and , integrations, and large library of apps.

Cons

They need to let people build and work on a store before charging a monthly fee. I don't want to have to pay when i'm not selling anything.

Review Source: Capterra

Peter from Lip Service

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Shopify Is The Best User Friendly Program For E-Commerce Based Business

Great. Honestly is so user friendly. I highly recommend it. It is very rarely down and was extremely easy to learn as I had no knowledge of this program prior to using and within days I was a pro at using it.

Pros

It is incredibly user friendly, customer service is amazing especially if you have a pro plan, just about every other website has a plugin for it. It is widely used and is the industry standard these days. It was way easier for me to learn than magento was. There are plenty of plans for all sizes of your business and they all are pretty affordable.

Cons

Im not sure if they have fixed it now as it has been about 3 months since I've used it, but I wish when a user made changes, it showed which user made these changes. Sometimes when you have a few people using the account, things get messed up and it would be nice to see who messed things up so we can teach them how to use the software properly instead of a whole team getting reprimanded.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Convenient E-commerce Solution

Pros

No programming knowledge is required to set up an e-commerce website. The service offers complete and secure payment portals, as well as some customization.

Cons

Some customization options require an additional monthly-charge. The customization options are somewhat limited, but the basic functionality is there.

Review Source: Capterra

Lorentz from LFE’s Studios

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Perfect for E-commerce

Great experience.

Pros

The fact that you can have your own website up and running in a matter of minutes

Cons

Nothing. It is the best software for e-commerce

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Simple to use Ecommerce retail solution

Pros

We really like Shopify as an out-of-the-box e-commerce solution for clients and our own projects. It's biggest Pro is the easy user interface for managing product inventory, order processing, and shopping cart sales. With import/export options and an intuitive dashboard even newbies can easily make it work for their retail business. Pre built themes make it easy to get a professional look with a few clicks, and they really take care of all of the cart and checkout process.

The app store is great for finding additional software integrations or marketing tools, but they come at an extra cost.

Cons

The limitations with Shopify are in the website customization side. It's built on its own proprietary code language called Liquid and can be customized to suit most any design needs, it's a closed platform so unless you activate their apps and add-ons you don't have as much control over the code and design of the site. Great for easy user interface and basic stores, but if you need additional functionality for the website itself, we tend to go with Wordpress or custom code solutions, sometimes attaching the shopify site as an add-on store to facilitate only the ecommerce portion. You're somewhat limited by their system, unlike with WooCommerce, so it's not a developer's friend -- but still great for the average retailer.

Review Source: GetApp

deba from Petronomics Limited

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

the best Ecommerce Platform I have had to use so far

My experience with Shopify has been nice. In the beginning, it was difficult for me to navigate but once I got a grip on it, it became a breeze. On the whole, I will recommend it to people who are looking for smooth and easy to operate webShop if you can afford the pricing.

Pros

Shopify is by far the best E-commerce Platform I have had to use to build webshops for my Small business clients. I particularly find it beneficial, the ability to customize your shop to suit your need even though you must have coding skill to do this. It is perfect for drop shipping. Shopify made it easy for me to migrate from another woo-commerce platform to them with all my contents intact!
You will have to pay a Shopify expert for the migration if you don’t know how to do it.
The inventory and product management in Shopify is quite easy to use and a piece of cake for new users.
The worries of maintaining a hosting service for your client is eliminated because your shop is hosted on their platform and the SEO is excellent. They have very good customer support.

Cons

I think that shopify pricing is really expensive for shops with low traffic as you may end up with no profit after paying your monthly fees. Also, the Shopify’s built-in payment system is not available in some countries which means you have to spend extra to integrate a 3rd party payment system.
Many of the free themes from shopify are almost useless if you lack coding skills.
If you have no technical knowledge of woo commerce, your learning curve will be steep due to no fault of theirs.

Review Source: Capterra

Johnbosco from Networld Communications

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Easy for everybody

Our experience with Shopify is outstanding and we have had a high return on investment

Pros

We choose Shopify because we needed to build something real quick.
Shopify makes it easy and faster to create a store.

Cons

Sometimes you need a lot of Shopify apps to get exactly what you want. Eventually, these apps turn into too much cost at the end of the month.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

An awesome online storefront

Very pleased with Shopify as a whole!

Pros

Shopify is great and easy to set up
The beginning of setting up Shopify is fantastic, and walks you through everything you need to do, or can do, to get set up
Plugins connect seamlessly, and work well right off the bat
Thousands of popular online companies are already connected and set up on Shopify
There's great shipping integration with services like USPS, UPS, and Fedex

Cons

Shopify's customization is built for those who don't typically use online based platforms such as this, so it's a bit limited for those with more extensive knowledge in building these platforms
There's a few paywalls behind other features that you have to spend a little more money on too. It's not much, but they're still locked behind that paywall

Review Source: Capterra

Ayomide from Alphatech Media

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Expensive but its worth it

Hmmmm, i don't really have a problem with shopify, its a good software, but the charges... Its expensive

Pros

What i love most about this software is the user friendly panel which enables people with less knowledge of coding create e-commerce websites.

Cons

The only problem i have with this software is the cost, it is way too expensive for people who have no reliable source of income, and it is also expensive for people in Africa, because in some countries in Africa, the rate of currency exchange to dollar is really high leading to people being unable to use shopify because of its charges.

Review Source: Capterra
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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Shopify is a cutting edge buy/sell platform.

Pros

We have partnered with Shopify a few times for local pickups. It is a software that you can use for local buying or selling overstock. They partner with small business owners to make the whole process safe and rewarding. Their online credit rates are comparable to the rest of the market. You can choose the tier you would like to use, but there is not a free tier at this time. Customer Service does an excellent job! I have talked with them on a number of accounts.

Cons

I honestly have only had great experiences with Shopify. I cannot think of any cons and that is saying something!

Review Source: Capterra

Ethan from Techtronic Industries - TTI

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Create an online store easily and effectively with Shopify

It is relatively easy to integrate many things like payments, analytics, etc. It is easy to manage and has many options. With this system I was able to design my store, choose payment methods and manage the inventory.

Pros

An important advantage is the practicality to open an online store in a very short time. You can personally manage the store because its interface is simple. Its design is elegant and professional. It is a server that supports a large amount of data at high speed, is easy to internationalize and has a marketplace of applications. Another advantage is that it offers unlimited products that can be varied according to their characteristics.

Cons

Some features of Shopify are not very customizable, the checkout process only allows for some modifications of the appearance. Telephone support from the help center is only available for now in English, as well as various parts of its website and informational materials.

Review Source: Capterra

Sushil from ESDS Software Solution Pvt Ltd.

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

One of the best ecommerce platform

As an online reseller Shopify has helped me double my revenues with the same efforts or even lesser effort its interface is so intuitive and user friendly I hardly have to take any efforts to manage everything. its simple to use even for a noob like me shopify is the best in its class

Pros

I have been into reselling business since past 5 years now and I have tried a lot of tools and software in e-commerce but Shopify stopped my search for one of the best platform. I don't have to worry about anything from shipping, taxation etc everything is been taking care of with just one click. I do it just to earn some passive money but today it even surpasses my active revenue or my primary business. it provides me a complete solution from building websites and managing the finance and taxes, inventory, shipping etc. Its interface is very interactive and user-friendly. i strongly recommend shopify.

Cons

I think the pricing is a bit on a higher side for small sellers and shop owners. rest I can't find any cons as of now

Review Source: Capterra

Mitul from OATI

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

Easy creation

Pros

Theme store got plenty number of themes to choose from, available both paid and free
Customer support is great with their international numbers

Cons

Thery charge a transaction fee for every Sale, i need to opt out their Shopify payment for that.

Review Source: Capterra

Chase from Play.Wash.Pint.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Shopify Has Helped Our Online Store Excel

We used Shopify to develop our online store. The software was easy to use and we are very happy with the results! The online contact form has been very useful.

Pros

• Easy to use
• Great contact forms
• Coherent site design

Cons

• No cons so far. Keep up the great work.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

shopify - The Best eCommerce platform

it is an amazing platform which help to put eCommerce store online in few hours and provides merchants all tools needed to grow businesses

Pros

it is simplified platform for use that does not bog the user is technology and administrative task.
it take care of the processing time of every transaction and also it provides plugin that enables to automating the task on the store.
it provide support service 24/7

Cons

only few free themes are provided for use if you cannot afford to buy paid themes

Review Source: Capterra

Displaying 1 - 20 of 1,570 reviews