Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.



1,908 Reviews of Shopify

Overall rating

4.45 / 5 stars

Filters:

Showing 1 - 20 of 1,908 reviews

January 2019

Kate from Alongside (Formerly Qimple)

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Clean, well documented, powerful and easy to use.

Pros

I have set up shopify stores for small businesses, and it is a breeze! There are many useful and powerful plugins available, and the free themes are all very functional. The support and documentation are wonderful and easy to find what you are looking for.

It's no wonder they are taking over the world.

Cons

If you aren't confident in your ability to hit $40 a month in sales quickly - take a moment and build out your strategy. The cost does add up if you aren't ready to get marketing right away.

January 2019

Sarah from Yo Peach

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Love this platform

Pros

Ease of use & all the apps they have. The Sky is the limit!

Cons

A lot of extra $$ for certain apps, would be nice to have a free section for small businesses just getting started

January 2019

Nick from Shop FSHN

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Easy to use and set up

Pros

Easy to use interface which only takes a few minutes to set up a basic website. Very straight forward and offers a lot of add-ons.

Cons

I had no issues with Shopify. It was easy to use and had lots of add-ons.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Good platform

Pros

Pretty easy to set up and does everyting you need to sell online

Cons

The cost of it, the transaction fees and all the paid 3rd party apps makes it pretty expensive.

January 2019

Nic from NicMuhl.com

Company Size: 1 employee

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Easy to use and easy to implement

Pros

Getting started on Shopify is really easy. The free themes work exceptionally well, are easy to implement and are mobile ready. With an abundance of apps it's easy to see why Shopify is the world's most popular e-commerce platforms.

Cons

Many of the apps worth having cost extra so consider what additional functionality you require, review the related apps and add up the costs before committing. It's not exterminate but it's good to know.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Shopify simplifies your emcommerce dream

Pros

The best thing of Shopify is that it's continously developing it's core features, adding new layouts and modules, and collaborating with offline delivery channels to simplify the business needs of eCommerce startups. From online presence to sale, from payment processing to delivery, they are one stop solution for eCommerce startups and individuals.

Cons

They should work towards their payment gateway charges which could further be moved to lower side. And then tie-up with multiple delivery channels to allow businesses to deliver products to last mile.

January 2019

Anonymous

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Get all your essentials online!

Pros

The pros of shopify is that you can get whatever you need online rather than in person. In addition, the site has great sales and promotions.

Cons

The cons of shopify is that it does sell everything and there may be times where the item desired is not on the site.

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Ecommerce Must Have

Pros

Easy Setup for beginners...also add ons available to enhance site. Provides stats on best selling items and conversions to help focus your advertising efforts.

Cons

Would like to see the 21 day trial come back for users to help get them started.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Can't express how much I love Shopify

Pros

As a small online business owner, I found shopify very user friendly and with so many add on and built in features.

Cons

The price, although comparatively its worth the money!

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

January 2019

Supportive environment

I use Shopify to sell some of my handcrafted products independently. I struggled setting up the store on my own. Once I reached out to the support team, they were very helpful in getting everything in my inventory labeled and set up. I think their resources would be very helpful for setting up a full time small business, but for my casual use it wasn't as useful.

Pros

The software support team that is always available, the professional layout, and the free resources.

Cons

It is difficult to pick up for a first time retailer, and managing sales taxes and returns definitely has a learning curve.

January 2019

DIANA from NIC Bank Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Shopify making online business easy,achievable and successful

Shopify has various plans to choose from and as a starter you can opt for a cheaper plan.I love the clean interface which is easy to use.Bloggers and organizations can easily sell products in their existing websites.You cant go wrong with shopify for ecommerce.

Pros

You wantvto create an online store for your business?Try shopify .Shopify allows you to customize your templates to meet your branding needs and the templates are attractive too.Shopify is intergrated to paypal and mailchimp.It has unique features such as point of sale options.The interface is user friendly and offers various channels of sale such as facebook,messenger ,instagram etc

Cons

Becomes complicated when you want to upload images or files.You need an expensive plan when you want professional reports.The payments in shopify are only limited to certain countries.

January 2019

Amber from Leap Clixx

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Awesome Platform for eCommerce

Overall, it's a great platform that makes it very easy to start and run an online store. There are plenty of templates and tutorials available online, so it's likely that if you're looking for an eCommerce platform, Shopify should be one you consider evaluating. Plus, they have a free trial available if you're wanting a personal look at the platform.

Pros

I currently use Shopify for personal use and for three of my clients at work. I absolutely love it!
It's easy to use, easy to set up a website with your products and easy to start selling and getting payments. It's really a full package - website hosting, SSL certificate, inventory tracking, etc.

I personally use the basic package but there are more advanced options that my clients use, so it can scale with your growing business. I also know there are brick and mortar options available for Shopify that make it a great choice as well.

Cons

My only complaint is that figuring out the back end of Shopify has been a headache. While they do offer a bunch of templates to get you on the right track, if you do need to do anything truly custom, I'd bring in an expert or you'll waste a lot of time trying to figure it out.

January 2019

Jada from Endless Party

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

It іs а grеаt sоftwаrе fоr Eсоmmеrсе but іt hаs іt's rеstrісtіоn іn sоmе mаnnеr.

Pros

1. Eаsy tо usе аnd hаsslе frее. Anаlytісs іs suреr hеlрful.
2. Thеrе аrе sоmе lеаrnіng сurvеs but іt іs еаsy tо gеt ассustоmеd.
3. Shоріfy соnstаntly аdd uр nеw fеаturеs lіkе sосіаl nеtwоrk іntеgrаtіоns, nеw sаlеs сhаnnеls, аddеd sесurіty аnd sо оn.
4. A lоt оf Aррs tо try аlthоugh іt іs thе dоublе-еdgеd swоrd. It іs еаsy tо dеtеrmіnе whісh арр yоu wіll рісk bаsеd оn а lоt оf rеvіеws соmраrеd tо dіffеrеnt рlаtfоrms.
5. Thеіr dеfаult раymеnt systеm - Strіре іs vеry еаsy tо sеt uр. PаyPаl аnd Amаzоn Pаymеnt іntеgrаtіоns аrе аlsо vеry еаsy tо sеt uр.
6. Fасеbооk, Pіntеrеst аnd Instаgrаm shорріng іntеgrаtіоn іs аwеsоmе. It іs rеаlly hеlрful еіthеr sеnd mоrе сustоmеrs tо yоur wеbsіtе оr rеаl sаlеs оn thоsе рlаtfоrms.
7. Amаzоn аnd еBаy іntеgrаtіоns аrе nоt thаt grеаt but wоrth tо try.
8. Thіs sоftwаrе аllоws yоu tо рut yоu рrоduсt оut thеrе tо bе sоld оnlіnе wіth еаsе.

Cons

It dоеs nоt рrоvіdе а vеry gооd rероrtіng орtіоns lіkе sоrtіng/fіltеrіng. оvеrаll іt dоеs nоt gіvе yоu muсh flеxіbіlіty іn runnіng а rероrt.

January 2019

Santiago from El Brunch Show

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

The best option in the market for e-commerce.

I have had an experience that has exceeded my expectations. By hiring their services, you receive a very intuitive platform that offers everything imaginable so that your business can be at the same level as the existing large brands. I really like that I can work with a team without geographical limitations thanks to the Shopify platform. I have saved a lot of time in the programming, they offer you many options in their templates so you can build your store with the details that you like, it is a great experience.

Pros

It seems fantastic to have in one place, everything you need for electronic commerce, I have a year of use for the people who work and it is great all the benefits it offers. You can, in a few minutes, upload a product for sale completing everything that your intuitive interface is requesting, then you can, within the same platform, use the SEO service to position your products in browsers, it's a wonder, , you can immediately post any products on social networks. I have worked with other platforms and none compare with Shopify. It has everything you need to succeed in digital entrepreneurship. Another important element in e-commerce is the analysis of statistics, with Shopify you have just one click, you can see the origin of web traffic and know from which electronic device people access your store.

Cons

The benefits offered by Shopify are greater than the negative aspects, so I do not identify problems when implementing it. They include constant improvements, so you can be sure that any possible inconvenience will be resolved in record time as we are accustomed to your customers.

January 2019

Carina from EQ-AM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

January 2019

Shopify

Pros

Though I didn't go with Shopify in the end, I can still speak to it's easy of use and very professional looking results.

Cons

Shopify is obviously quite shopping cart centric, so keep that in mind when deciding on the best website building solution for you.

January 2019

Sarah from NicVape

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

1 of 5

January 2019

Would only reccomend for sale of VERY simple products or services

Total Bummer-Their Reps are not knowledgable. Customization is out the door. Shopify can work great for low inevntory, simply product offerings.

Pros

the clean back end, easy drop ship integration, theme customization options

Cons

the "wholesale" store option is terrible, our launch manager didn't know anything-and I mean anything. He seemed clueless on every call. Only works well for very simple product offerings or drop ship set ups. We spent a ridiculous amount of money move to Shopify from AmeriCommerce, folks within the company that really don't understand the complexity of our products made the decision and we ended up never launching. Went back to AC.

January 2019

Armando from RTP

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Reccomended for simple e-commerce websites

As a web designer i'm many times asked for a solution to design an e-commerce website. In many cases, i recommend and customize Shopify. It's a nice tool, easy to handle, even for less tech experienced people. My clients can almost be independent and manage their shop very conveniently.

Pros

I like the way Shopify simplifies the process of creating an e-commerce website.
Many tools and 3rd party integrations available. Affordable price

Cons

Some design solutions are not so straight forward.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

the easy way to sell online

Pros

what I like most about this service is how easy to is to use, and get selling right away!

Cons

nothing negative comes to mind about this service! They do take a cut of the sales but that is to be expected.

January 2019

Stephen from RFM Corporation

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great interface

Pros

Shipify has a great design. It runs off a theme system. You can choose themes from it, you will have a bundle of options. It has a very wide variety of themes that you can purchase through their marketplace. And themes are always available so you can customize your store the way you want.

Cons

Initial set up is supposed to be much easier than how will you going to use it and how will it work. But in Shopify, they made it a bit complicated just in the initial set up. It's not easy as 123, believe me. It will take you a lil bit longer than you are expecting.

January 2019

Titus vincent from RFM Corporation

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Lots of features

Pros

Wow for the add-ons! Shopify has a lot of built-in features. It provides platforms and all core features, plus shopify also offers products that plugin seamlessly to Shopify's platforms!

Cons

The lock-in is one of the issues for me in using Shopify. If you will ever decide to move your store to a different platform, expect delays, interruptions. This will not go perfectly as what you are wishing.