Silverware Avrio Software


 

SilverWare Avrio POS is a cloud-based point of sale retail and hospitality solution designed for all types of companies in the hospitality industry. This point of sale solution includes customer relationship management tools, real-time reports and analytics, inventory management, and labor and time management to improve efficiency and communication.

The mobile-ordering solution offers real-time updates and integration with different devices. Customers can use their own device to view menus (including detailed pictures and descriptions) and even place orders. SilverWare bar and nightclubs feature drag and drop functionality, reorder button and more. The mobile table-side ordering focuses on sending orders generated from the customer tablet or phone from the table to the appropriate kitchen and bar printer, printing the check from the device and updating the POS on a real-time basis. SilverWare Avrio POS is also suitable for other in an array of industries such as museums, parks, zoos, bars, nightclubs and restaurants.

The solution is compatible with Android and iOS-based devices.

 

Silverware Avrio - Table service pos
 
  • Silverware Avrio - Table service pos
    Table service pos
  • Silverware Avrio - Service solution
    Service solution
  • Silverware Avrio - Bar and nightclub solution
    Bar and nightclub solution
  • Silverware Avrio - Customer ordering solution
    Customer ordering solution
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

3 Reviews of Silverware Avrio

Showing 1-3 of 3

 

Start your review of Silverware Avrio

Click to start
https://www.softwareadvice.com/retail/silverware-avrio-review/

Mark from Austin's
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

The wort Support I have ever received from ANY company in my life

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This company is so so frustrating that my investment after 3 years I am throwing in the garbage!

Pros

when it works it works good, after the new updates happened and they could not update my system every thing went crazy, they kept telling me to call the call center and they can never fix it, they refuse to send a tech on site.

Cons

Cant get an on site visit for any problems, call center is in Canada and even if they can't fix the problems they charge you for wasting your time.

Review Source
 
 

James from hospitality
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

Silverware has good equipment but a questionable support system. Nothing is their problem, and if the update they do can't fix the problem they still charge you for their failed service. All they want is for you to take out an inflated service contract that still doesn't cover everything that can & will go wrong. Do not give them your credit card for support over the phone, if there is a problem & they can't fix their solution is to take the money out of your credit card & therefore FU. Great business model. I TRIED TO TALK TO THE PRESIDENT OF THE COMPANY but his son wouldn't have him call me. I made a big mistake buying Silverware. Never again.

 
 

William from Adventure Communications
Specialty: e-Commerce

December 2014

December 2014

Impressions

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the simplicity, the ease of operation, the low cost, and its many features.

Likes Least

It has limitations and other technical issues that are not widely known or understood.

Recommendations

Make operations instructions more clear; continue to update and add features.