Skytab POS
About Skytab POS
Skytab POS Pricing
SkyTab starts at $29.99 per month.
Starting price:
$29.99 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Skytab POS
1 - 5 of 58 Reviews
Rick
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
We saw many….then came to believe!
It’s been fantastic! We’ve gone through many POS systems over the years and by far, this has been the best.
PROSEase of use, and the customer support experience. Our Sales Rep. [sensitive content hidden] was fantastic, explained everything, was clear and upfront and very honest. Great working with him.
CONSHaven’t found anything yet that we don’t like to be very honest.
Reason for choosing Skytab POS
Our rep [sensitive content hidden] made all the difference. He took his time explaining the product, addressed our concerns and showed us this was the right solution for our business.
Reasons for switching to Skytab POS
OTF was very limited in its capabilities. It was great for our first year but we wanted something more advanced and a little more user friendly.
Vendor Response
Hello Rick - We're so happy to hear you're enjoying your SkyTab POS system! Our priority is customer service and we’re happy to hear that we met that mark. We hope to continue to exceed your expectations!
Replied March 2024
Andrea
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
New Launch
I've enjoyed working with [sensitive content hidden] and have enjoyed the system. As with any big technology upgrade, you learn new things every day.
PROS[sensitive content hidden] has been our rep since day one. He was very patient as we slowly came to our decision to bring on SkyTab. [sensitive content hidden] is very responsive when I've reached out, and almost always has a solution. He's been on sight many times to make sure things are going smoothly.
CONSSome moderate quirks that are being worked out. The favorites screen omits an entire row unless you page over and back. Not sure why that's happening, but we need our favorites screen to be in-tact. Also, we can't make it default to the favorites screen and not the departments. A lot of the reporting is slightly difficult to sort through as well. When trying to print reports or transfer payroll to QuickBooks, it's a bit finicky.
Reason for choosing Skytab POS
I liked the fact that everything is so customizable. Also, having the customer facing displays will help us a lot more when they arrive. Being cloud based and having an app as well were some deciding factors.
Reasons for switching to Skytab POS
Needed an upgrade as PosiTouch was no longer being supported.
Vendor Response
Hi Andrea - We're thrilled to hear you've had such a positive experience with your rep! We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration!
Replied June 2023
Danielle
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Do NOT buy this system
I would rather skydive without a parachute then go to work today and use this system.
PROSNothing. Absolutely nothing about this system is user friendly
CONSEverything absolutely everything. I hate how long it takes to cash a customer out I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of the font. The only way to fix this system is throw it out and start over. Whoever created this has never worked in a restaurant and it shows.
Reasons for switching to Skytab POS
We were convinced by pro swipe it was a good idea. It indeed was not.
Vendor Response
Hello Danielle, thank you for reaching out. We appreciate you sharing your experience and we’re sorry to hear that we missed the mark. We would like the opportunity to work with you and resolve any challenges you may still be experiencing! Please reach out to us at reviews@shift4.com with your contact information and issue details and we'll ensure it's escalated. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
Replied March 2024
Carlo
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2024
Great system, but still developing
Installing the system was great. Purchasing and getting questions answered from our sales rep [sensitive content hidden] , was fantastic! When we initially launched we had to go back and fix a lot of the developers things they done with the menu for like 3 days. Then when I need just certain things from a daily report it gives me too much information and there is no way to tailor it to what we need and customer support does not help much as they don’t seem knowledgeable.
PROSOur sales rep [sensitive content hidden] was excellent! I also like how I can track everything and access it at anytime! I like how it seems very futuristic and looks very slick. I also like how it is easy to use.
CONSCustomer service can improve, when I call several times they seem not as knowledgeable and have to follow up everytime keeping me hold for a long time. I also do not like that they do not involve the sales rep and others when developing the menu for your resturant, the developers need to observe how a restaurant is run before they build it out. Every restaurant has different modifications and its import to tailor it similar to how it was on a previous platform. I also think the reports it gives you can get super confusing and it gives you al lot of excess information.
Reasons for switching to Skytab POS
They went out of business and stopped supporting us when there was an issue. It also had a lot of glitches where we lost a lot of data.
Vendor Response
Hi Carlo - We appreciate you taking the time to share your feedback with us. We’re always looking for ways to improve, and will take this valuable feedback into consideration.
Replied April 2024
Charlotte
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Exceeded My Expectation
One of the main reasons, I love this Pos System is, I'm very busy and it can keep up!One of the main benefits is the ability to grow and change with your company!
PROSThe entire process was wonderful the staff outstanding! [sensitive content hidden], is phenomenal with follow-up and the tech was on-time for the install. I was nervous, but this company is the real deal! The pos system is sleek in design and it compliments the esthetics of my business!
CONSIt does not apply! I don't have any complaints.
Reason for choosing Skytab POS
The excellent level of service!
Reasons for switching to Skytab POS
The equiptment was not fully there ( missing parts). The follow-up wasn't theirand the support just wasn't there.
Vendor Response
Hello Charlotte. Thank you for your kind words and for choosing SkyTab! We're thrilled to hear that your experience has been positive and that our solutions have had a positive impact on your business.
Replied October 2023
