Smartwerks vs Venmo

Smartwerks has 33 reviews and a rating of 4.53 / 5 stars vs Venmo which has 8603 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (33)
4.75 / 5 (8603)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 15, 2022
August 16, 2022
Pros/Cons
  • Pros

  • These days, finding simplicity is desired greatly. They have found a way to delegate the tedious task.
  • It is easy to learn and train sales people on the ease of use. Support staff has been excellent to work with and very responsive.
  • Cons

  • There's lag time on the internet. It's slow to log in and find customers' names.
  • They need support after hours for any problems. I was told that the after hours emergency number is for use only when you can't run sales.
  • Pros

  • Simple and secure, customizable and innovative, social and connecting, interactive, fun and interesting interface.
  • I love how easy it is to use, and also how easy it is to set up. The platform seem secure and gives the option for same day transfers which is super nice.
  • Cons

  • Once you send a payment to someone, it's sent- which sucks if you accidentally sent it to the wrong person.
  • You can accidentally send money to the wrong person if you type in the username incorrectly, and there is no way to cancel that transaction.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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