# Smartwerks Software Reviews, Demo & Pricing - 2026 > Review of Smartwerks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/smartwerks-usa-retail-software-profile --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / Smartwerks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Smartwerks 2026: Benefits, Features & Pricing Wondering if Smartwerks is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Smartwerks 4.5 [(33)](https://www.softwareadvice.com/retail/smartwerks-usa-retail-software-profile/#reviews) Pricing Pricing available upon request ### About Smartwerks Smartwerks\_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale and accounting, purchase order management, inventory management and checkout. Transactions and reports are updated in real time, and reports can be exported as PDFs and emailed as attachments. Inventory can be imported from a user’s spreadsheet and items can be bar coded for checkout. A referral program tool encourages word of mouth marketing from customers. Users can adjust the general ledger to their companies’ specifications. As a cloud-based application Smartwerks\_USA is accessible in multiple locations. Owners and managers can log in remotely, and users can give accounting departments remote access to perform accounting procedures. Smartwerks\_USA is a java-based software application that is compatible with Windows XP, Windows Vista, and Windows 7. Wondering if Smartwerks is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## Smartwerks User Interface ## Popular Smartwerks Alternatives Main Product Smartwerks 4.5 [(33)](https://www.softwareadvice.com/retail/smartwerks-usa-retail-software-profile/#reviews) Ratings Breakdown - 4.39Ease of use - 4.41Value for money - 4.58Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1311)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20653)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price ## Smartwerks Pricing and Plans Starting price: $75.00 Free Trial Free Version Basic $75.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Smartwerks Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of Smartwerks Accounting Commission Management Customer History Employee Management Multi-Location Multi-Store Order Management Point of Sale (POS) Purchase Order Management Repair Tracking Retail Inventory Management Retail Management Sales Order Management Supplier Management ## Smartwerks User Reviews Overall Rating 4.5 Ratings Breakdown 5 76% 4 15% 3 3% 2 6% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.6 Functionality 4.4 Have you used Smartwerks and would like to share your experience with others? DP David P. Luxury Goods & Jewelry Used unspecified for less than 2 years Review source Reviewed May 2016 Best Software We've Used After 30 Years of Business! 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Smartwerks has made tracking our jewelry inventory hassle free! Everything is at our finger tips- inventory, customer information, vendor accounting, you name it. Everything is easily accessible on the cloud based software system! I've never been more pleased with a POS software. After 30 years of business, we are definitely sticking with Smartwerks! Cons: We would like the software to include a customer "Wish List" section. Read More FL Frank L. Used unspecified for unspecified Review source Reviewed October 2012 4 When we purchased the bike shop, the previous owner was using a cash register and paper inventory and had no customer data. We started looking for Point of Sale software so that we could accurately track inventory, customer information and daily sales. We found Smartwerks. We were immediately impressed by the sales and support staff. They set up a demo store for us to test their system. This influenced our decision to go with Smartwerks. The implementation process was very easy. We had a running Point of Sale system within a day. Bike Pros has been using Smartwerks since March of 2010 and we very happy with this product. With Smartwerks we are now able to accurately track our sales, customers, inventory and vendors within one system that is full featured and easy to use. We spend less time worrying whether we have this part or that bicycle and more time with our customers. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Read More JM Jamie M. Furniture 2-10 employees Used daily for less than 6 months Review source Reviewed June 2017 Frustrating and not really worth the discounted fees. 2 I would never be able to recommend this company and we intend to switch to something else soon. Ratings Breakdown 2 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: Monthly cost & start up fees are relatively low. Cloud-based software works on multiple platforms, not just tablets. Cons: Inventory system is way too complicated, often inaccurate & frustrating - it takes forever to enter new items, so unless you plan on carrying the exact same merchandise forever, you will be struggling any time you get new things in. Customer service is lacking - almost every time we contact them with an issue they claim no one has ever had that problem before and then they blame our equipment/internet for the problem (until they figure out what it actually is). Read More MK Mike K. Retail Used unspecified for less than 2 years Review source Reviewed January 2016 Fantastic POS product. 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The system is easy to use and is quick. So you can checkout multiple customers fast. Set-up and training was not difficult. Cons: My only wish is that you could integrate any credit card company at checkout (you can use whatever company you want but would need a separate credit card terminal). So it takes one extra step and a couple of more seconds. Read More JM Justin M. Electrical/ Electronic Manufacturing 11-50 employees Used daily for less than 6 months Review source Reviewed January 2017 Great POS system 5 From day one everything has been great. The product is great and the customer service is the same. The representative is always there to help navigate through issues and they are more than happy to help. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and the EZ sales app. With any smart device, you can do a sale in the field. It's great for my company and very convenient. Cons: There really are none. Anytime you have an issue they do what they can to help and actually change the program to help meet your company needs. It's awesome. Read More AW Amy W. Apparel & Fashion Used unspecified for unspecified Review source Reviewed July 2014 Where do I begin? 3 Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Pros: It's easy to use for a beginner, but it lacks simple updates. Cons: It would be great to enter new inventory and quantities all on one screen. It need an option to cancel a sale. It also needs the option to be able to return items without using a credit card when selecting the option to run the credit outside of the normal credit card system. Currently, this doesn't work. It needs an option to return items/exchange on one receipt/transaction. Currently, we have to return the item, issue a credit on the credit card, and then start a new transaction in order to complete an exchange. They need support after hours for any problems. I was told that the after hours emergency number is for use only when you can't run sales. It doesn't help much when you are in different time zones and encounter problems that have to wait until the following day. Read More PS Penny S. Retail 11-50 employees Used daily for less than 2 years Review source Reviewed January 2019 Very Basic 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Very basic product for a minimal use inventory company Cons: Did not have a lot of the features needed for a full inventory retail store Read More KJ Kris J. Used unspecified for unspecified Review source Reviewed September 2013 5 I have been using Smartwerks since the opening of my business December 2012. I spent about 6 weeks looking for the right software and decided to try out Smartwerks based on the features offered and the excellent communication and fast responses to all of my questions by Patrick at Smartwerks. Learning how to use the software is very easy. Sandy and William did an awesome job showing me how everything worked. Adding inventory, making changes, and managing customers is very simple. I am really happy with the decision that I made and now that we have expanded to a second location, the cloud based system that they use is a must. With it, we can view in real time, any of our locations history along with keeping one customer database that covers as many locations as we decide to open in the future. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More DH Dean H. Retail Used unspecified for more than 2 years Review source Reviewed January 2016 Excellent Company 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The staff is very friendly and helpful. The software is very robust and a great price. Cons: I have no negative comments about this company. Read More NS Nick S. Furniture 2-10 employees Used daily for less than 6 months Review source Reviewed June 2018 Glade we signed up 5 The program is affordable.The support team is outstanding especially Sharon the training coordinator, she is concerned, very professional , super available and , detail oriented and above allvery patient. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly , great support personnel , logical set up, affordable and above all we are receiving comprehensive training. Cons: wish the invoice was more flexible , need more room to add our detailed conditions of sale and store policies. 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