Noterro

RATING:

4.8

(519)

About Noterro

Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice Need to chat? Head to our support page and book a call with a Noterro expert!

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Noterro Pricing

$30/month Optional extras: Text Messaging, File Storage, Call Reminders, Additional Practitioners.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

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Noterro Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Noterro

1 - 5 of 522 Reviews

Noel

Health, Wellness and Fitness, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Noterro makes note keeping and compliance so easy

User Profile

Jill

Verified reviewer

Alternative Medicine, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Noterro is an excellent option

This is a simple and easy system to use, and we have a pretty complicated business with both a location and mobile appointments, and then different divisions with in the mobile.

PROS

It's ease of use, the soap notes are fantastic, and customer intakes are so easy and just automatically stored with the client, it seems simple but it is really really fantastic. Updates and more functions are regularly released. They are super quick to call or email back and address even silly questions and have helpful videos and solutions.

CONS

The only big drawback is the lack of a therapist compensation function that would eliminate the work involved in therapists invoicing me and having to check those invoices. This is maybe coming but no timeline yet. A small drawback is Therapist last names always show up, I would like the choice to keep the last names back except on receipts.

Reasons for switching to Noterro

Very difficult customer support, had an ongoing issue for 4.5 months and spent hours and hours chasing my tail, but couldn't seem to get problems solved.

Vendor Response

Thanks for your feedback. An Invoice Payment Report is in the works, this will show you invoices based on when they were paid, handy for paying practitioners based on payments being received.

Replied October 2020

Lisa

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to set up and use!

The set up was easier than I expected - I just followed along with the YouTube videos and was pleasantly surprised with the process.

PROS

I like everything about this program. I especially like that it is all integrated - booking, files, billing, reminders, it’s all here :)

CONS

The only thing I’ve come across that is like to be able to set is specific times for people to book in instead of having a booking window.

Reason for choosing Noterro

Noterro had everything I needed at a price I liked.

Vendor Response

Thanks for the review Lisa!

Replied August 2023

User Profile

Jessica

Verified reviewer

Hospital & Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Noterro Review!

I'm really enjoying using it primarily again. It's come from a place to store soap notes and client information, and now is a place where I can do online bookings, sell products, send receipts and emails/texts. It's a great all-in-one package for a very reasonable price.

PROS

I have been using Soap Vault (now Noterro) since 2015. It has come a LONG way since then. And almost monthly I get new emails with new features and functionality that they have added to their software, while the price remains the same! I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.

CONS

It's a bit hard to figure out how to do everything at first, not quite as intuitive as other appointment managers I've used in the past, but in return for that you have more control and customization over your appointments.

Reason for choosing Noterro

Noterro was a software I had used before, and it had all the features I was looking for with an adjustable price point. Allowing me to decide which features I wanted/needed and to not have to pay extra for features I wouldn't use.

Reasons for switching to Noterro

The price point was a lot more tolerable for more features.

Vendor Response

Thanks for the kind words! Also, we've greatly improved the onboarding process since this review was written. You now have access to a Crash Course Noterro playlist on YouTube, weekly webinars, and 1-on-1 account audits. There are also a lot less clicks needed to setup. Thanks for the feedback on this!

Replied January 2023

Elizabeth

Hospital & Health Care, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Solo practice, Noterro makes it easy

Great! Especially the support. Great price and has all the features I need. I like that I have the option to 'add on' certain things for an additional price if I want them.

PROS

Great price point for a self employed, one-person clinic. The support has been awesome! Very timely, friendly and helpful.

CONS

It takes a bit to navigate your way around at first, but Noterro provides step by step instructions and videos on how to initially set everything up. Using it daily makes it easier.

Reason for choosing Noterro

Our association recommended Noterro and was offering a promo off the base price.

Reasons for switching to Noterro

I used a different product when I was working at a much larger clinic. That product was too expensive for a one person show like myself. Noterro has a great price point and has all the features I need.

Vendor Response

Thanks for the review Elizabeth. You're among many making the switch.

Replied May 2024