Heartland Retail vs Venmo

RATING:

4.3

(72)

Heartland Retail has 72 reviews and a rating of 4.27 / 5 stars vs Venmo which has 9135 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (72)
4.7 (9135)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 10, 2023
May 21, 2024
Pros/Cons
  • Pros

  • It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.
  • It also generates multiple graphics and informations for better managing your stores, knowing every information about your products and how they're selling. Is a great tool to have.
  • Cons

  • I struggle with the bluetooth scanners connecting to our store iPads - however this is not a Springboard Retail issue. This is a problem with the hardware & hardware technology.
  • Every complaint I have has been addressed - occasionally I will request a feature or a metric (Inventory Turn!) that is not available now - and for the most part I have seen them implemented.
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  • Pros

  • Simple and secure, customizable and innovative, social and connecting, interactive, fun and interesting interface.
  • I love how easy it is to use, and also how easy it is to set up. The platform seem secure and gives the option for same day transfers which is super nice.
  • Cons

  • Once you send a payment to someone, it's sent- which sucks if you accidentally sent it to the wrong person.
  • You can accidentally send money to the wrong person if you type in the username incorrectly, and there is no way to cancel that transaction.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2018

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Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos