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Square for Retail software

209 reviews(4.5/5)
209 reviews(4.5/5)

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware.

Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes.

Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles.

Square for Retail is available for purchase on a monthly subscription basis.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

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209 Reviews of Square for Retail

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  • Alyssa from Nonprofit Organization Management

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    August 2018

    Square best for staff of all levels

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I managed a nonprofit with many volunteers who were 65+ in age, so utilizing our ipad for sales at events could be intimidating. However, they found the square app straightforward, easy and were comfortable using despite not being "tech-savvy."

    Cons

    Our square fell out of the ipad a few times, causing concern because it sticks out. We were very careful with a great case, but I'm always nervous it'll get knocked out of the ipad at our events.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tami from Natural Learning Solutions

    Specialty: Other specialty retailer

    Number of employees: 1 employee

    August 2018

    Square is perfect for individual business owners

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Square was a little slow to ship. Keep that in mind and order it ahead of the time you actually need it.

    Pros

    I love how simple and small the Square POS hardware is. I am the only employee for my business, so I don't need a whole lot, so this small hardware and easy to use software is exactly what I needed. Highly recommend for small business owners that don't need an actual register!

    Cons

    I'm not crazy about the interest rate, but with all things considered - many softwares have higher rates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jaime from Financial Services

    Specialty: Health & personal care

    Number of employees: 2-10 employees

    August 2018

    Great POS, extremely simple to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of the best POS out there because if its easy of use. The UI is extremely well done to suit different needs

    Cons

    The only negative thing about the software is the price. It has a flat transaction rate, but that can add up as sales increase

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • MacKenzie from My Pet Pail

    Specialty: Apparel & fashion

    Number of employees: 2-10 employees

    August 2018

    Sqaure Works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it every day!

    Pros

    Lots of features, connectivity to other software and programs, works everywhere, easy to use on the phone app

    Cons

    Feels a bit expensive when you calculate the amount of money Square takes from your point of sale charges

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Mike from Stickley

    Specialty: Manufacturing & wholesale

    Number of employees: 1,001-5,000 employees

    August 2018

    Anyone can accept a credit card

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple and intuitive product for small businesses. Anyone can accept a credit card at their business.

    Cons

    Square point of sale can cost a little to much for businesses with not many sales. Expensive to get started with.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Heather from The Bible Place

    Specialty: Books & music

    Number of employees: 1 employee

    August 2018

    Square: Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customers are happy to follow the customer display and see their charges without having to squint at the screen.

    Pros

    Ease of payment for customers. Customers are generally pleasantly surprised at the ease with which they can pay without having to relinquish their credit cards.

    Cons

    I am unable to discount individual items. Sometimes we just want to put the discount on one item without having to modify the item listed in the inventory.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Amogh from Deloitte Consulting US-India Pvt. Ltd.

    Specialty: Health & personal care

    Number of employees: 501-1,000 employees

    July 2018

    Turn your phone into a Credit Card machine!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    * Any small time business owner can afford it. It works like magic. Plug in the device, open the app and start charging!
    * The transfer is instantaneous and you dont have to carry around credit card machine wherever you go since everything is on the internet
    * The app is also great with a set of simple functional features which are easy to use

    Cons

    * There is a small transaction fees which has tuned a tiny portion of customers away but i believe this is only fair for the excellent offer that they provide.
    * Although it supports most apple devices, it doesnt support all android devices

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Sonam from TSYS

    Specialty: Other specialty retailer

    Number of employees: 501-1,000 employees

    July 2018

    A must buy POS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This has amazing features which other pos dont have. It is also very easy to use and do not take much time is processing.

    Cons

    Need to improve customer support so that customers can get satisfied more. Processing time can also be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jordan from Paradise Valley Spas

    Specialty: Other specialty retailer

    Number of employees: 51-200 employees

    July 2018

    Square is the easiest POS system I've ever used. At first it was a short term solution but we have integrated it into all our retail stores.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    What I like the most about this product is the ease of use not only for our salespeople but also for the customers. We are also able to pull spreadsheets to analyze what products are more popular in different cities in the Bay Area. This helps us with our marketing efforts and allows us to stay in stock on the most popular items.

    Cons

    As ridiculous as this might sound, we haven't run into any cons about this product yet. Aside from the little training and set up required, this is a great POS system for all consumer-facing retail stores.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Desirae from ClientsFirst Consulting

    Specialty: Jewelry

    Number of employees: 1 employee

    July 2018

    Square Point of Sale

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall the Square Point of Sale system is surprisingly simple to setup and use. Sending invoices via email as well as reminders for over due bills is ridiculously easy and even fun. Square provides users with a code so they can recommend others use the application, that when used, allows both users a free period of use of the application. I would recommend anyone needing a POS system check out Square.

    Pros

    Square POS is easy to setup and use in a very short time frame. They offer the Square card reader which allows both small and large businesses to accept credit cards in places that would normally not be able to provide that kind of service. Vendor and Craft fairs for instance. It not only offers easy invoicing and employee management, it also allows you to produce some reports and identify some trends.

    Cons

    Hit a few snags during the initial setup stage of my business as I seemed to do things a bit out of order than I should have. Once I figured out what I missed, I was able to keep moving forward with ease. The application allows for reports and some data filtering, though it does appear to be somewhat limited. It is not a full on CRM system like the ones I am used to working with, but I don't think it is intended to be. Not really cons, just some thoughts on it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Christopher from Mr. Clone

    Specialty: Farm / ranch supplies

    Number of employees: 2-10 employees

    July 2018

    Can't get any easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. No knowledge of the technical sort needed at all. Such a breeze to setup. Do not be worried when getting this software as this takes just a few minutes of your time to set up. Basic knowledge is needed but nothing that would hold anyone back that is not technical at all.. This makes taking payments such a breeze. I use it daily

    Cons

    There are really no downfalls in my honest opinion. This is an easy to set up and easy to use great functioning product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • TJ from SHG

    Specialty: Restaurant

    Number of employees: 201-500 employees

    July 2018

    Easy to use, some glitches, not too bad

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good for the money. Not the best system, not the most expensive either.

    Pros

    Easy to use, IPad can fit just about anywhere. Easy to add/remove product buttons to sell. Convenient with card reader attachments

    Cons

    Internet dependent, not easy to swap to offline mode. Should have option to transfer data/sales into another platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Brenda from Paparazzi Accerssories By Brenda

    Specialty: Jewelry

    Number of employees: 1 employee

    July 2018

    Square review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would be nice to be able to have contact for customer service.

    Pros

    Everything all in one place. Inventory, customers information, gift cards, etc. Espically keeping track of inventory.

    Cons

    Can't contact customer service. Have to spend all day looking for help with something. I'm trying to run a business, no time for that.

    This review was submitted organically. No incentive was offered
    Review Source

  • Alicia from Diamond Couture

    Specialty: Jewelry

    Number of employees: 2-10 employees

    July 2018

    Square point of sale makes it easy to take payments

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Square point of sale makes it easy to take payments and afterwards i get my money fast, within a day or two usually.

    Cons

    Customer service is not very easy to get a hold of or expect much help at all. A lot of updating too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jean from Tahoma Vista Fiber Mill

    Specialty: Museum / park / zoo

    Number of employees: 2-10 employees

    July 2018

    High Tech Retail Possible in a Rural Setting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I can take card payments at my small rural farm store. It allows me to make high dollar item sales that I otherwise might miss out on because customers don't always carry that much cash. I also don't have to run to the bank in town to make deposits.

    Cons

    I'm a little bit wary of using the offline mode, but so far I haven't had to. I occasionally have problems getting the chip reader to connect, but I can always default to the swipe reader.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Ronnye from Solution focused counseling and consultation

    Specialty: Health & personal care

    Number of employees: 1 employee

    July 2018

    Square

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really like the ease of use and direct deposit features.

    Pros

    I really like the ease of use of the school where and how easy it is to get payment and provide a receipt also I like the fact that it’s direct deposited right into my checking account and I don’t have to worry about cashing a check or sign the back of it it just goes right into my account .

    Cons

    There are no real cons I really like this feature and I really don’t have anything negative to say about using the square and I may actually even get the one that takes a chip .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • James from Technology intelligence Agency

    Specialty: Electronics & appliances

    Number of employees: 2-10 employees

    July 2018

    Square is Spectacular Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really recommend giving Square Point of Sale a try. You can pick up the card readers in most stores that carry electronics so you don't have to wait for a reader. They have some really nice paid features such as Time Tracking and even Payroll. Get Square right now, if you are still using an old register and haven't made the move to a digital POS.

    Pros

    Square works on almost any platform (Windows, Android, and iOs). It's extremely intuitive and easy to use. There are tons of great features. We used the Square POS for our iPad and we were up and running in no time. We can easily check on the sales and adjust inventory from our smartphones or any web browser. Best of all, Square Point of Sale is free!

    Cons

    I struggle to find any problems with Square. The only real issue is hardware support. Square POS supports a lot of hardware, but maybe not quite as much as other POS software. It's not overly basic, but it does lack some advanced features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Debbie from The Wilderness Center

    Specialty: Museum / park / zoo

    Number of employees: 11-50 employees

    July 2018

    Using Square for Special Events

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    We use square for all of our special events since it is easy to take anywhere. Sale screen is large and easy to read which is great since I have many older volunteers. If a customer has used Square previously, Square remembers their choices for receipts which speeds the process up especially if you have customers waiting. Their pricing is reasonable although not the cheapest but for our special events, it is quite handy. Also, I have had no problems with the funds going straight into our accounts.

    Cons

    The Square readers working are hit or miss. Luckily I have 3 including one of the new chip readers. I have had to switch to a new reader because another one isn't working even though I may have used it on a prior occasion. Very inconsistant. Luckily they are inexpensive so I make sure I always have 2 with me at our special events.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Sheryl from K08 Sounds

    Specialty: Books & music

    Number of employees: 2-10 employees

    July 2018

    Small Business Must Have

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This is great to use if you are in the service industry. It can be used on the go on your phone and is super quick. Clients love the ease of signing with their finger and getting a receipt emailed immediately.

    Cons

    I wish they offered different cost options for business type or size. But overall it's definitely worth the cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Alison from Logical Sip Cafe & Bakery

    Specialty: Restaurant

    Number of employees: 2-10 employees

    July 2018

    Square for small business

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I switched from Shopkeep POS to Square about a year ago for my small cafe/bakery. It is super easy to set up and use and affordable for the quantity of credit card sales we use.

    Cons

    The way I use Square, I don't have any complaints, but I imagine there are certain limitations. I think it's a simple system that doesn't allow you too dive deep into analysis. I'm only speculating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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