About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware.

Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes.

Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into lo...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

361 Reviews of Square for Retail

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(266)

266

4 stars

(64)

64

3 stars

(8)

8

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 361 results

October 2020

Patrick from The Spader Report

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Square for Retail has been amazing!!

Square for Retail does just about everything I need to do to get paid more easily

Pros

Square for Retail is very simple to use, with very low fees to use it. There is no monthly charge, just pay a fee with each transaction. You can even sign up for a business card linked directly to your Square Account, so you don't have to complicate things with a transfer

Cons

There really isn't anything bad to say about Square for Retail. You can easily make invoices, recurring payments, even create links for donations to your company.

Reasons for Choosing Square for Retail

Square for Retail seems so much easier to use

September 2020

Janet from Pet Pros

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great Point of sale system

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Reasons for Choosing Square for Retail

Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.

Reasons for Switching to Square for Retail

Terrible customer service, terrible app and so many issues with their credit card equipment going down.

February 2021

Shannon from Crow and lilac

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

February 2021

Great for startup

Works efficiently for us. Some features would be nice but good for what we. We’d

Pros

Very easy to use, straight forward, efficient

Cons

There are some things that could be streamlined better. Photos for different variations would be nice. It would be great if square would sync with websites like square space for inventory

April 2017

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2017

Less features than free version

Pros

The new inventory management could have been a great feature. However, it eliminates the ability to enter inventory manually. It has the ability to process returns, however eliminates the ability to use other functions available in the free version.

Cons

The retail version has less features than the free version. Inventory can only be uploaded and can not be entered manually. The upload feature does include field matching, so it is a very, very laborious to convert from another system. Customer service is virtually non existent and not available on the weekends. We use have two square stands in our retail store. We love the current square system and were excited about the retail version and willing to pay the fee for both registers. We are looking for a more robust inventory system and POS and were excited about continuing with square. The new Square App does not come close to other POS systems . Very disappointing. I hope square improves this software before we select an alternative.

November 2020

Candace from Seuferer Chiropractic, L.L.C.

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great for small business

The Square has been an easy to use app. There is no start-up cost but there is a 3% fee for each charge. This is very normal when it comes to credit card running fee's. I chose the square over a credit card reader because there was no start-up cost. It is also very small and portable, it can fit in my pocket so I can take it anywhere I go. The second someone needs to run their card I just snap in the square, type in the total, and swipe the card. It offers them digital receipts through email or text. The square also sends me daily and weekly reports. It breaks down my totals for each day and shows graphs on my growth. I highly recommend this product.

Pros

This app is quick and easy to use. Took a total of 3 minutes to download it and get it linked up to my account. When I have a customer ready to pay, I just snap in the square, type in the total to charge, and swipe the card. SO EASY!

Cons

Currently I have no complaints about the Square. I have been using the Square for about 2 months with no issues.