Square for Retail Software

We couldn't run our business nearly as well without it!

Pros

We run a very small business from our home, and customers are always impressed that I can take cards, even chip cards for payment. As a result, people tend to spend more money in our store. The cost is very low, and the convenience is priceless. They also provide free swipe devices.

Cons

I would rather run transactions while being connected to wi-fi or cellular, and we live out in the country, where the signal isn't that good, and I have to stand by the window to get the connection. More of my problem than Square's, though.

I think with some work and provements this would be a great app, however as it sets I'm not super impressed.

Pros

When I 1st started using square I was really excited to be able to go to craft shows and functions and build a take payments. It's nice to have a small log in to my phone and serve the thought of a big cash register of the past.

Cons

I found a this software to be clinchy, it was slow in my online retail shop and not easy to integrate with other software.

Pros

I like square point of sale, because it allows me to attend trade shows and accept payment on the go. I do not need to tote my entire cash register with me, as square has an app and I just need to attach the card scanner to my phone.

Cons

Like most card receivers and programs, there is a fee that is associated with using the POS. Not that that is a negative, but I do find it a little higher than the other point of sale applications.

Pros

Very easy to use, small size makes it even easier! Even better is the cost, very minimal, which saves a ton of money in the long run!

Cons

minor connection issues, had to manually enter in some cards. other than that nothing negative to report!

Pros

We got this to use at a book launch last year and for other book sales. The concept is great. It's small, convenient and easy to use.

Cons

We had a lot of connectivity issues with swiping it so had to manually input all the credit cards because the swipe seems to have issues. We just received a new one so hoping that it will work better.

Pros

I absolutely love square. I use it for my business and woulod not change for anything. The rates are great, super easy, excellent book keeping. i love that it can also be mobile.

Cons

i have no complaints what so ever. i have never had any issues with customer service or anything else for that matter.

Customers like using the software.

Pros

The equipment isQuick and easy to use. Customers only jave to dip tap or swipe and in little to no time their teansaction is over.

Cons

The High retailer fees. Also, the cash register is too touch sensitive and does not prompt the cashier to ensure that the appropriate transaction is charged. By accident the cashier can tap cash and that transaction goes through without either party realizing the mistake.

Pros

Wow -- we went from an expensive merchant credit account with expensive fees above and beyond transaction fees. The device/software was very inexpensive to move to. Moving to Square reduced costs significantly and transaction fees were well in line with the "discount" rates we were getting before -- without all the other fees. Because we're not handling credit card data in house, it also reduced our needs for managing compliance. It's easy to mobilize staff, the interface is simple, and the account can also be pulled up on a computer other device with a browser.

Cons

We had to purchase a new Square reader device when credit card technology evolved to chip, but I don't know that Square could have really done anything about building a device to handle the physical aspect of the technology change at the time they created the initial hardware. It wasn't a significant cost to upgrade the obsolete device to a chip version. It had no impact on the application.

Pros

What I like about Square is that it is easy to use, it has robust reporting and a great user interface.

Cons

What I dislike about Square is that it could be slow to process large amounts of data in terms of reporting.

Pros

We used square during a vendor fair for selling art work. It was easy to use and very quick and easy to set up. Being able to use your phone to make the transactions is very convienent. And you are able to keep track of your sales. As a customer I do like that square has my information stored so I automatically get receipts emailed to me when I purchase something from someone that is using square. I believe the fees are set so it’s always the same amount that is subtracted from each transaction.

Cons

That set amount can be a little higher than other merchant services but isn’t terrible. I don’t really have any other complaints with this software.

The system is very reliable and I have enjoyed the overall ease of use.

Pros

This system is very easy to use and has helped to develop my small ebay business that I had started on the side.

Cons

The system has not shown any signs of being unable to support the growing business, but I fear I will need to explore other options in the long run, if growth continues.

Pros

We have always had customers sent us the payments but sometimes the customers would leave and the payments will never come in. For that reason we decided to get the card swipe from Square and try it out.

Cons

The only thing I do not like expressively is the high percentage they charge as the merchant, but the system itself is great!

Pros

easy setup and only 2.25% of the total sale, I can connect to any device and get on wifi and I am instantly ready to do transactions.

Cons

the reporting dashboard has the information you need but it is very basic compared to other point of sale software.

Pros

Excellent web interface and simple process to manage the payment processors. Fair app for processing credit cards.

Cons

Higher cost than other payment processors. Inflexible in adjusting the rates charged by their system. It's one size fits all.

quick and easy but pricey

Pros

Do not have to have a merchant account, can be used as needed, no contract, no monthly fees, no limits for charges

Cons

Very high percent on all credit cards processed, they take out their fees before making deposits, which makes it harder to match up deposits to invoices and sales.

Pros

Square merchant service is easy to use and set up. The website has a search function and the menu is very helpful.

Cons

Square merchant system is good but the website you can create for yourself is very basic and doesn’t have even functions and features.

I would definitely recommend this for small businesses.

Pros

Easy to navigate. It has all the basics that a business needs. It helps know how the business is doing day to day by checking sales and inventory tracking which gives results in real-time . Being able to accept debit and credit card payments is a must these days with a lot of people opting to use cards to pay so it's quite useful for businesses that are on-the-go using the free mobile Square reader that easily plugs into a mobile phone's headphone jack.

Cons

Money goes straight to my bank account and may take a day or two for it to be reflected though. But this can still be a Pro though depending on your point of view.

I enjoy how we use square for our sales, but I dont know alot about the back end of the system.

Pros

This product is very quick at processing and also fairly easy to use. I really like how it works with our system.

Cons

I dont like how it can disconect sometimes and take a little bit to recover. I know all systems can glitch sometimes though.

Pros

adding items is a breeze, even items that are not in the pre-loaded items. Keeping and tracking inventory is a nice feature due to being able to track by event or month

Cons

receipt function did not always work and that can get pretty awful with a full bar of patrons. needing to remember to give a check a name was also cumbersome

Pros

Easy, mobile processing of credit cards and payment options gives a customer-friendly sales approach.

Cons

Some connectivity issues with the chip readers that cause some frustration on the part of salesperson and customer alike.