Square for Retail Software


 

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware.

Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes.

Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles.

Square for Retail is available for purchase on a monthly subscription basis.

 

Square for Retail - Payment processing
 
  • Square for Retail - Payment processing
    Payment processing
  • Square for Retail - Discounts
    Discounts
Supported Operating System(s):
Web browser (OS agnostic)

114 Reviews of Square for Retail

 

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Software Advice Reviews (92)
More Reviews (22)

Showing 1-20 of 92

Sheryl from K08 Sounds
Specialty: Books & music
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Super Simple

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

So easy for events and gigs. Collecting final payments from clients is done with ease right on my tablet. Recommended to all!

Cons

I wish we could customize our receipt to have something like a review button and also have a better look to it. Other than that it’s a great app.

Review Source
 
 

Omarie from K08 Sounds
Specialty: Books & music
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great for Entertainers and Traveling Workers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square works great! I use this for DJ gigs and studio sessions and it is so easy to use when I’m out on the road. It’s saves services, allows tips, and takes customer cards just from the phone. Super convenient and easy to use. A lot of services I pay people for also use Square and it’s really becoming popular.

Cons

They have a small charge for transactions which can cut into profit a little. Also I do not recommend for large companies.

Review Source
 
 

Patrick from Cleveland Furniture Factory Outlet
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Nice, easy to use software for smaller and non-complex businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you need a very simple POS system that allows you to easily accept all forms of payment from customers, Square is a great option. Its very easy to use, sets up quickly, and has payment processing built in.

Cons

Its not very robust, so its not a good option for larger or more complex companies who need advanced accounting and inventory management capabilities.

Review Source
 
 

Yevgeniya from Mealtime Matters
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Point of Sale is by far the easiest way to send customer invoices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's quick and easy to use and the dashboard is incredibly helpful to track what I have sent out, what has and hasn't been paid. The ability to store items that I use often is great.

Review Source
 
 

Chris from ParkIt
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Square POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Very easy to use and setup, now setup where you can manage your payroll and many other aspects of your business quickly and easily.

Cons

-I really don't have any major complaints about this software, but given that I must write some cons for the product I would just say that the 1% that they charge for the instant transfer is a little bit steep, this allows you to get your money immediately rather than 1-2 business days. I would think it should be 0.25% to 0.50%.

Review Source
 
 

Lauren from Florida Virtual School
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Comparison to Paypal

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have both a Square and a Paypal reader. I find myself always reaching for Paypal. Square is great, don't get me wrong, but I am more familiar with Paypal so I go with what I know. Square comes with a cute little reader for point of sale transactions. The app works. I've never experienced a glitch. There are many opportunities for customization of inventory as well.

Cons

I just find that the checkout process is a bit...cumbersome. It's just the layout. It's not awful, but I don't prefer it.

Review Source
 
 

Vito from VAB Corp.
Specialty: Wireless / cellular
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Square versus Anovia Payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Be an informed consumer, learn more about Anovia, a much more robust, secure and cost-effective solution to Square.

Cons

Square readers are not as secure and could create exposures for data theft and credit card fraud. The Anovia reader does not have this exposure.
Square is a much more expensive and less secure alternative to Anovia Payments.

Review Source
 
 

Tammy from Medical Management Consulting
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Using Square to process credit cards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great way to process credit cards for low volume types of businesses.

Pros

It's free - there's no monthly fee to utilize the software. They only charge a percentage of the amount charged and a per transaction fee. The fact that they don't charge a monthly fee makes it more economical for small businesses that don't have a high volume or recurring volume of credit card sales.

Cons

You have to use an ipad to run the credit cards. It would be nice to be able to use their website to process the credit card. When there's a problem it's next to impossible to get someone on the phone to help you with it.

Review Source
 
 

Nate from Cleveland Furniture Factory Outlet
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great for easy use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very good interface that is easy to learn and use. Cloud based means it is accessible from anywhere.

Cons

Would like it to integrate with Dear Inventories. Can sometimes lag out a bit when processing a sale, but hard to determine if it is the internet or the software.

Review Source
 
 

Jimmy from McLabs
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great at Trade Shows

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We use Square at tradeshows that we attend. It is easy to use and not complicated at all. Also it generates quick one touch ring up buttons so makes it easier.

Cons

Importing and exporting items list could be made a little easier. It was a little confusing importing a list. We lost everything on the item list one time but luckily we had a backup file.

Review Source
 
 

Harry from Claremont Inn & Winery
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Square changed our Business when our business went through a change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best Credit Card processor and a whole lot more!

Pros

Straightforward product and fees, no guess work. We will never use traditional credit card processing ever again. Traditional credit card processing is riddled with false claims and hidden fees. Square does not do this at all, I get paid the next day in full and they provide to me free of charge an olineline presence with a shopping cart...FREE How cool. Oh and did I mention that it all runs on an IPAD and IPHONe. I can make and collect money anywhere. It also works with no internet. Perfect product for us.

Cons

We wish the shopping cart were integrated into Infusionsoft and Rezovation (our hotel reservation system,) Also, we wish it could inventory items that we use in the business that we do not sell like bottles, corks, supplies.

Review Source
 
 

Melissa from Heritage Payment Solutions
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good option if you don't want to do research on other systems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- easy to use and train staff. -looks nice on the counter. -some good features included. -quick account set up

Cons

- proprietary equipment cannot be reused and quickly looses its value. -All in one system makes it expensive if something breaks. -Expensive processing, especially after new price increases.- Terrible customer service, especially when it matters (cannot process, missing funds and chargebacks ).

Review Source
 
 

Tara from Tara's Gift Shoppe
Specialty: Gifts
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Perfect for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that square is completely free - the only time you pay anything is after a credit card transaction, and even then it's completely affordable. You only pay if you run through a credit card, there are no monthly bills.

Cons

I would like to be able to manage my inventory in the app but at this point that isn't possible. I am just getting started with setting up all my barcodes and would love to be able to scan the item and then immediately enter the quantity I have on hand.

Review Source
 
 

Charlene from Agricultural Research Foundation
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Love Square!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love Square! I recommend this to everyone. It is easy to set up, compatible with excel...it is my favorite!

Pros

The price is right, the fees are much better than the bank, easy to access reports, funds transfer quickly to my account.

Review Source
 
 

Bobbie from Jan Hess graphic design
Specialty: Antiques / art
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Square POS on IPhone

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use once you learn the features. Decent fees. Love that you can program the taxes for your state to calculate automatically.

Cons

I was never contacted when the new model to accept chipped cards was available. Had to run out and spend an unexpected amount to get one the day I needed it.

Review Source
 
 

Jamie from Fish & Richardson P.C.
Specialty: Antiques / art
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great for a small business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It was very easy to set up and acocunt and start taking payments immediately. The app is very user-friendly and helpful. It's wonderful they give you a free reader as well.

Cons

Now that most credit cards have a chip, the free reader is less secure for payments, however the chip reader has to be purchased.

Review Source
 
 

Joseph from Joseph Bearsheart Construction
Specialty: Other specialty retailer
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Square P.O.S. works.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ability to accept credit card payment on the spot. Quick and easy invoicing so it can be see ent to the customer via email instantly.

Cons

Not compatible with all bank cards to link accounts for same day deposit. It usually takes about 2-3 days before funds are fully available.

Review Source
 
 

Terri from GuestWings Corp
Specialty: Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Intuitive, easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Using Prosperworks has made it possible for me to easily track all communications with my customers and prospects. This is important because there is frequently a period of several months between reservation and actual purchase/delivery of our service. Each purchase has unique characteristics that are easier to keep track of because of this CRM. I also like that it's easy to set up tasks for myself . . . and the tasks sych with my Google calendar.

Cons

The only thing that I don't like about it is that it was created for customers with a much bigger customer list. I got a message from Prosperworks noting that my use of the software was far less than most of their customers. So . . . I am probably paying a premium to use this great stuff . . . In a good year, I may not have more than 200 - 300 customers.

 
 

Ian from Fabrocinis
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Needed square to run credit cards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use when my credit card machine broke. Small percentage taken from each transaction. Works great on phones or tablets

Cons

Didn't have a pos system where I could input an order. They say is coming soon. Harder sometimes for elderly customers

 
 

Lisa from Small B&B Cafe
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Expensive, but good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been good and it has only gone down once for us.

Pros

Love that it's easy, intuitive, and adaptable. So many things I can do with it that weren't possible with the old card readers. They always try to stay on top of the curve.

Cons

Realistically, I shouldn't be using it. For a small business, it's expensive. Was also frustrated that they told me my rates would go down once we reached a certain volume level, but they later back tracked and said they couldn't do it.

 
 
 
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Showing 1-20 of 22

Jenny from OYC

March 2017

March 2017

Mobile Payments Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company used to use another POS/register system by another big name brand, and I was so let down by how little functionality there was. After switching to Square, there's no comparison. Square Register makes completing transactions a breeze for my employees at the register and our customers. It works well with the bluetooth connected card readers, and works intuitively to make transactions faster. Reporting/tracking is simple and running customized reports is easy to do by location/device/date/etc. Highly recommend!

Review Source: Capterra
 

Angela from the MeowMANOR
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Best for my Dollar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had numerous companies approach me as far as their rates to use them. Square so far has been the best. No one compares, for my small business. There are a few things here and there that I wish would be different, but when I compare what I get for what I pay, I'm very satisfied.

Pros

Invoicing, easy payments, custom register menu.

Cons

It is automatic when two discounts apply, the % will be taken before the $ amount discount. When we offer 10% off to military and they earn a $ discount, it isn't calculated properly for us. So we have to make a few tweaks in order for it to work out. Called customer service and there is no way to change this.
Also, the "Guest" feature was accidentally turned on when I was exploring adding payroll/employees to Square. Once it's activated, it can't be removed. So we now have to hit Guest each time instead of it automatically opening up the Square Register.

Advice to Others

Definitely research your options. For me, Square is the most affordable and lowest cost for what you get. Overall, very happy with it.

Review Source: Capterra
 

Charlotte from I Love My Hair Salon
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

The Best of the Best...I Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the best product to use for your business for prodcessing payments. easy to use and clients Love it as well.

Pros

I Love the ease and accuracy of each transaction!

Cons

None!

Advice to Others

Get it!

Review Source: Capterra
 

Brooke from iron horse brewery

January 2017

January 2017

Square Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I liked how easy it was to use. I also like the functions on the backend. It made figuring out numbers and sales easy. I liked the graphs and the way you were able to look back on weeks, months and even years.

Review Source: Capterra
 

Aimee from Iron Horse Brewery

January 2017

January 2017

IHB Coffee Shop Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoy using Square, especially the function that allows you to still use cards if wifi is down. The one thing that was difficult was actually sliding the card through the square reader... if it wasn't exactly perfect, the payment won't go through.

Review Source: Capterra
 

Francine from St Benedict catholic School PTO

January 2017

January 2017

Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product. Easy to set up and use. Gave only 4 stars because a lot of the work for setup is dependent on user. Some of the designs could be better if there was a stock library for icons, services, etc.

Categories would also be helpful. Some of finding your way around the site is a little challenging.

Customer service is hard to reach. They do not respond to emails. To get them by phone you have to submit a support request, and it's timely for response.

Overall a great product to use for a small business.

Review Source: Capterra
 

Francine from St Benedict catholic School PTO

January 2017

January 2017

Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product. Easy to set up and use. Gave only 4 stars because a lot of the work for setup is dependent on user. Some of the designs could be better if there was a stock library for icons, services, etc.

Categories would also be helpful. Some of finding your way around the site is a little challenging.

Customer service is hard to reach. They do not respond to emails. To get them by phone you have to submit a support request, and it's timely for response.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Vigor Meals

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us.

Review Source: Capterra
 

Amber from Nowlin & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

We love our square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square helps our functions run great! It is so easy to sell and track items at our events. I highly recommend this resource for your business.

Pros

Organized

Cons

N/A

Advice to Others

Very easy to use!

Review Source: Capterra
 

Christian from N/a
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Way To go!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square register is ahead of its time! Makes it easy for small business owners to accept payments from a smartphone or tablet

Pros

All around great

Cons

No cons

Advice to Others

N/a

Review Source: Capterra
 

Suzanne from Iron horse coffee company

January 2017

January 2017

Square POS great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used square register for a drive-through coffee stand. It is intuitive and quick. Two great features for a drive through. It's record keeping and inventory abilities were lacking. Specifically, I wish there was a good way to utilize discounts or coupons but track them. They would easily apply but there wasn't a way to report on how many or which were applied.

Pros

Easy of use. Intuitive. Fast.

Cons

Card readers were inconsistent at best and it lacked a good reporting system.

Advice to Others

Great for the money if you don't need robust reporting.

Review Source: Capterra
 

Kasey from Purs Eats

December 2016

December 2016

A necessity

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We started with the Aloha processing system and it was so hard to use. Changing things on the screen was so difficult. We switched to Square and it's been so easy every sense. The customer service is probably the best part they are so helpful

Pros

Each request we have had they are able to fix so fast!

Review Source: Capterra
 

Jimmy from Twfg
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Very powerful for such a little tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's simple, easy to use and adds value. You can you square in your office or on the field. For the moderate user of credit cards, you just can't find a better solution

Pros

Simple simple simple

Review Source: Capterra
 

Allena from Mary Ann's Hair Studio

December 2016

December 2016

I just love Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just love square. You can us it anywhere you your business may travel to. The charges are not expensive, Very reasonable. They are very good at letting you know cut off times for the holidays. And are very good at putting it in your account earlier around holidays. I love it it allows my company to accept ALL credit cards.

Review Source: Capterra
 

Mike from Frogbox

December 2016

December 2016

A fantastic tool to collect payments!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We spent several years using a competitor's machines - and when we finally switched to Square, we loved it (and still do) - a great way for us to collect payments from our customers, whether it be in person or over the phone, or paying online with an invoice.

Review Source: Capterra
 

M from Wonderlab Salon

December 2016

December 2016

Invaluable to my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm so happy I bought the Square register. I love the clean look and the ease of use and that it gives me a legitimate check-out station. My clients think it is really cool as well!

Pros

Easy to use

Cons

-

Review Source: Capterra
 

Julian from Toronto Island SUP

December 2016

December 2016

Makes my job way easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Square App is incredible and makes my job way easier. I have staff who also use the software and the training period to use it was simple and straight forward.

Pros

Easy

Review Source: Capterra
 

Allison from Red Bulb Espresso Bar
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our business uses Square Register when our internet for debit is down. It's is very handy since it is so small and it's is very simple and straightforward.

Pros

It's small size. It's so easy to put on my phone.

Review Source: Capterra
 
 
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