Stripe Software


 

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online.

Stripe handles all critical functions, such as subscriptions, storing cards, and direct payouts to user bank accounts. Stripe is suitable for businesses of all sizes and offers solutions for mobile and Web payments that are specially built for developers.

Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees, or refund fees.

Stripe provides several support options such as online support, a customer knowledge base and forums. Additionally, Stripe can be integrated with various applications such as Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier and Abacus.

 

Stripe - Checkout
 
  • Stripe - Checkout
    Checkout
  • Stripe - Integrated mobile payment
    Integrated mobile payment
  • Stripe - Zoho integration
    Zoho integration
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

91 Reviews of Stripe

 

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Software Advice Reviews (3)
More Reviews (88)

Showing 1-3 of 3

Austin from Marketer as a Service
Specialty: e-Commerce
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Have or want a subscription business? Stripe is the gold standard.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Checking out Stripe is a must for anybody running a subscription business. It'll save you a lot of headaches.

Pros

Stripe is getting a lot of buzz for a reason. They've made it incredibly easy to build a subscription business. And who doesn't want a subscription business these days? I find the platform very intuitive, and you can literally be billing customers within an hour. For developers, the API is truly best-in-class.

Cons

As it's newer on the scene than say PayPal, there are some tools that don't integrate with it yet (although, see comment on API in pros). I wish it was a little easier to send individual invoices from. I find the process off billing a customer once to be a little lackluster compared to setting up a subscription.

Review Source
 
 

Jim from Teckst, Inc.
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Helpful Tool to Invoice Clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend this tool.

Pros

Helpful standard product to begin invoicing your clients. Some of the tool can be a bit complicated in terms of usages (my advice is to conduct more user testings). It's helpful though for any start-up or organization looking to ensure payment is made on-time, effectively.

Cons

Some of the inside 'programming' of the tool is not easy to grasp or understand. I'm not 100% beginners will know what they're doing but ultimately I would recommend it.

Review Source
 
 

Mitch from Bay Town Creative
Specialty: Other specialty retailer

August 2016

August 2016

A solid option, and sometimes the only option.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Stripe has been from time to time the only gateway available for certain applications, which has made it invaluable. It was easy to get my account set up and I have never had an issue with the service. Price wise their processing fees are on par with other gateways I have used.

Likes Least

It does take a little longer for payments to clear than it does through other gateways but this has not been much of a bother.

Recommendations

Get an account if there is an API for your application. The more options your customers have the better I think.

 
 
 
Showing 1-20 of 88


November 2017

November 2017

Getting paid just got so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of billing, refunds, fraudulent activity analysis and revenue recognition.

Pros

Stripe is a well known brand name, most people are comfortable processing payments via this method and their security is top notch. It's easy to set up plans, recurring payments, coupons and refunds. I'm not in accounting, but I have full access to act as one when it comes to helping customers out with billing issues.

Cons

Sometimes it's a bit hard to set up integrations that play nice with Stripe, for the most part it's been acceptable and hence it's not a deal breaker.

Review Source: Capterra
 

Tim from Tim Liu Fitness

November 2017

November 2017

Way better than PayPal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been down before but customer service took care of it no problem.

Pros

It's extremely easy to use, especially for recurring/subscription payments. Also less fees and less of a headache to deal compared to PayPal.

Review Source: Capterra
 

Quandra from Robly Email Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

My company currently utilizes them and it's pretty seamless for the most part!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how immediate refunds are sent back to the card. It makes things really easy and it's great leverage when angry customers come yelling about how they don't see the refund because their bank simply hasn't processed it yet.

Cons

There's a few glitches that sometimes occur with failed charges when the customer updates their card: double charges and subscription switches, but that's about it! Also, some pages within the account display different coupons, or don't display all of them. I just learned last week that you can use the search tool to pull up coupons you might not see on the list, but are actually there!

Review Source: Capterra
 


November 2017

November 2017

Great for processing customer payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Great for a SaaS billing plugin - we're able to process our customer payments using Stripe, which makes everything easier.

Pros

The interface is clean and for the most part, easy to navigate. It's easy to generate full or partial refunds, update information, or generate additional invoice copies to different email addresses. Sometimes you have to dig for what you're looking for, but as long as you click around enough, you'll be likely to find it easily.

Cons

I understand, but don't love, that email is the only way to contact them. I don't need phones, but live chat would be helpful. Response time has been between 24 and 48 hours - I would hope that without phones or live chat, response time would go town to several hours given that billing issues can be time sensitive. I wish credit card decline issues had more detail - but that probably has more to do with the banks than with Stripe!

Review Source: Capterra
 

Cameron from Slingshot, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Stripe is AMAZING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Stripe's API is great, the pricing is competitive, and they have incredible documentation on their API

Review Source: Capterra
 

Tim from MaidSuite

October 2017

October 2017

As a developer, stripe is the only payment processor I will use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support
Pros

Incredibly easy to use API. Amazing user interface for managing payments on the backend. Powerful webhooks to use as a developer.

Review Source: Capterra
 

Adam from Adam Busby's IT Servcies

October 2017

October 2017

Beware of Stripe - They Will Steal From You

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is sad to say that I cannot come up with anything that I like about this platform. I thought it was going to be great for my business until I was screwed by their greed.

Cons

Stripe does not refund any of the processing fees that they charge when you refund a customer card. I was fortunate enough to discover this after just one charge. This will leave you with a significant loss if you have a business that deals with a larger volume of refunds (such as vacation rentals). The support wasn't even nice enough to try and help me resolve this issue with a single refund. I highly suggest finding an alternate payment processor. I surely hope money was worth losing a customer and burning a bridge Stripe!

Review Source: Capterra
 

Francesco from Spotlime

October 2017

October 2017

Great product - very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy integration and set up. Fast back-payment. Great customer service. Low fees.

Cons

Would be great if they would allow an easy integration for direct debits platform in Europe. We had to use another specific software due to the lack of integration partners.

Review Source: Capterra
 


October 2017

October 2017

Integration with Payment Processing Framework

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Management of the full spectrum of payment processing: Purchases, Refunds, Cancellations, Dispute Charges
Integrating of Stripe API into own software product was easy and Technical Documentation greatly helped
Test Accounts was a big help in testing credit card payment processing schema
Confidence in using Framework when we read articles about other major online retailers adapting Stripe as well

Cons

we have not experienced any set backs at this time of using Stripe for the past 6 - 12 months for .NET implementations. However, if you find something of value, we would definitely let Stripe know about improving particular process use case.

Review Source: GetApp
 

Sam from Sam Jolman, MA LPC, Counseling

October 2017

October 2017

Simple but lacks reporting

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Gets the job done. Could improve backend reporting.

Pros

Stripe is simple and just works. Its been super reliable for me and allows me to store cards for my business, which is great added value for my clients.

Cons

The reporting is lacking. I have to use a separate spreadsheet software to get tally charges. And the IOS app has really small font. Payment takes awhile sometimes.

Review Source: Capterra
 

Nicole from Breaking Even Communications

October 2017

October 2017

A flexible but powerful payment processor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Online processing that integrates with everything I need it to and then some.

Pros

Stripe is not only reasonably priced but has powerful integrations with some of my favorite software like Gravity Forms (Wordpress). I've used it to make payment forms, donation forms, subscriptions (it does recurring payments) and more. One client needed something that could print shipping labels and it seems to seamlessly integrate with ShipRobot to do this, he was paying Paypal for this functionality (to take payments directly on his website).

Cons

The webhooks and other integrations can be a bit difficult to use. Note: don't forget to add other users BEFORE turning on two factor authentication or else the person helping you may have to call you to get that code for their access.

Review Source: Capterra
 

Rémi from Wheeliz

October 2017

October 2017

Integrate in our workflow with ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Their API is simple and allow us to manage different payment source in the same way. I don't mind if it's a credit card or a sepa direct debit. Dashboard is clear and give us all the informations we need

Cons

I'ts kind a hard to do multiple times payment : Payments in 2 or 3 times is like a subscription we have to stop after 3 months.

Review Source: Capterra
 

Jens Kristian from The Atlantic Swan
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Eady to use with a 100% uptime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stripe is providing me with a Word Wide payment gateway

Pros

I have never had any problems with any money transfer with Stripe. It is eady for my guests to ues, accept multiple credit. / debit cards. The money transfer from Strip to my bank account is always on time.

Cons

Stripe does not have any phone customers services, all services is handed by email. It is difficult to sort out the credit cards stored in the register list if you e.g. want to delete cards which are not relevant anymore

Review Source: Capterra
 

Babak from SKYPREP INC

October 2017

October 2017

Best merchant service on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use Stripe as our default Merchant Service. The fee structure is very reasonable.
Implementation was very simple to do.
Their payment forms also look very modern.

Cons

They should add a more robust reporting to search through transactions and logs similar to PayPal.
I need to dig through the information I need sometimes.

Review Source: Capterra
 

Florian from Courtastic

September 2017

September 2017

Default Choice Payment Provider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The intuitive integration in ones own software and the great UI framework that provides a professional payment form for the users out-of-the-box. Also they're adding more and more payment methods and functionalities (recently SEPA payments - necessary for our business).

Cons

A nice addition would be that one can use the UI framework provided by stripe but use their own backend with it and process the payments with their own server.

Review Source: Capterra
 

Esteve from Mapit IoT
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use it as an intermediate between the client and me when they want to pay using the credit card. It is a safe and cheap way so works perfectly for me.

Pros

It is so easy to use and provides you with a lot of different accessories that help you to control you revenues like different kinds of informs. Besides, it is safe to use and the fee they charge is low enough.

Cons

It takes time to do the informs and these are not always well done, they are hard to read in the excel form they provide you.

Review Source: Capterra
 

Blake from Adventure Bucket List
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

The best online merchant service available if you want an all in one platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

accepting payments in multiple countries and currencies.

Pros

Really good documentation, the connected account and ability to manage collected fees and payouts all on one platform makes it much easier than something like ADYEN.

Cons

Credit card fees are a little high and the conversion fees are a little much but its very hard to have everything perfect in the payment industry.

Review Source: Capterra
 

Andrea from Partner Hero
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Easiest way to locate payments.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saving while locating billing transactions for customers.

Pros

Very user-friendly. It is very easy to understand how the system works. The clean view of the dashboard really makes it easier to use and locate the different features it provides.

Review Source: Capterra
 

Gordon from Firemark Enterprises
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Once integrated, super easy and seamless payment processing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy payment processing, straight into my bank account. No delays, no holds.

Pros

Affordable, easily integrated with many software platforms. competitive pricing, and no-nonsense interface round out a strong offering.

Cons

A bit tricky to get set up at first. If not already set up for your particular applications, you'll need a coder to get everything working smoothly.

Review Source: Capterra
 

Wayne from Newport Digital
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Needed a straight forward payment processor that paid directly to my Bank Account. This was it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to run multiple accounts concurrently has made this my go to payment processor for multiple clients and my own business. I have been running it for 3 years without issue!

Cons

I found that I had to dig a bit to get the integrations I wanted, it was necessary to have some coding knowledge or pay for useful plugins from third party vendors to get the results I required

Review Source: Capterra