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Talech Register software

281 reviews(4.0/5)
281 reviews(4.0/5)

Talech Register is a cloud-based retail solution that offers point-of-sale(POS), inventory and customer management, and analytics. The solution stores in the cloud, and can be accessed from multiple devices. The solution can also be deployed on-premise.

The iPad point of sale allows users to take customer orders and process payment from on the floor; the solution supports multiple payment types including split bills and gift cards. Discounts can be applied to an entire order or a single item; the solution will automatically display a detailed breakdown of discounts applied. Inventory management features include a bulk upload and edit option.

Reporting comes built into the system, including transaction trends, employee performance and hours, and customer demographics. Information offered about this data include customer visit history and patterns as well as actionable inventory recommendations.

Talech Register offers support via phone, email and through an online knowledge base.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

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281 Reviews of Talech Register

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  • Joshua from Education

    Specialty: Other specialty retailer

    Number of employees: 51-200 employees

    September 2018

    Talech Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is constantly adding functionality and updates. The developers are really on top of making this software easy to use and keeping it up to date

    Cons

    Offline features are a bit limited, cost is a bit much and its quite difficult to get ahold of a customer service rep

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Kerri from Tarpon Home and Garden

    Number of employees: 2-10 employees

    August 2018

    Great system, horrendous customer service!

    Ease-of-use
    Functionality
    Quality
    Support

    Rest assure, no business referrals will ever come from us!

    Pros

    We purchased a complete Talech POS system for one of our 2 locations, so that we could get set up before launching the 2nd store.
    I did a lot of research and we ultimately settled on Talech because we wanted to keep our credit card processor, and the rep recommended Talech.
    Service before the sale was stellar.
    The system arrived and we couldn’t set up, the printer didn’t ship. A half dozen people were pointing fingers at one another via email and copying me “the customer” in on it, highly unprofessional and unproductive. At one point in time they demanded that I got the printer but must have thrown it away with the packaging. It wasn’t even on the packing list!
    Long story short, the printer was on backorder. Wow.
    However, that didn’t stop Talech from charging us for our 1st month even though we couldn’t set up.
    We were very reluctant to get the 2nd system but we already had time and training invested in our employees. Otherwise, a big fat juicy “NAY NAY STAY AWAY.”
    Also, the only weekend support available is for tech support. No customer service or sales support on the weekends.
    Uhmmmm.... the users of your equipment are restaurants and retailers. Kind of absurd. Especially since they boast about 24/7 support. Well, sorta....

    Cons

    Love the software. Perfect for our business. Easy to set up and use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Hailey from Kroger

    March 2018

    This was such an easy experience. The learning process and teaching others is great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really simple to use and it's easy to use the POS app. Also its compatible with all different types of Bluetooth devices.

    Cons

    The cost is a bit much. Also, the customer service representatives are hard to reach. It's a pain when using multiple terminals and we have to shut one down.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Juan from 3 Punto Zero

    Number of employees: 11-50 employees

    March 2018

    Of the best softwares for ipad when it comes to point of sale

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Within the agency we have identified only 3 excellent point of sale options that are handled from an iPad, Talech has always been one of them.

    Cons

    We would like that Talech could be used in other devices to give it a larger number of users. Our clients do not always have an iPad and it is not an expense they want to make

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ryuta from TK Wine Inc

    March 2018

    Simple POS system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you learn everything, pretty easy to use simple POS app. Keeps good data, stores most information that is needed

    Cons

    It should have the ability to print out tickets per order. The updates sometimes make it hard for the users who were used to the older version

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Very functional, great backend reporting, quite user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use is it's strong point for sure! I've trained a volunteer to use it in a matter of minutes. It really takes the feel of a standard cash register, compatible with all sorts of Bluetooth devices for card readers, scanners, and printers. Looking up previous sales and daily totals by various segmented data is great, no needing to log into a separate program or computer interface.

    Cons

    It can be a little bit of a pain when trying to work with both a keyboard and a Bluetooth device, or if you are using multiple terminals close to one another. I also dislike the open order feature, it defaults to saving any order you've started prior and just lists them for days.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Robin from Crazy About Cupcakes

    December 2017

    Long term contracts you can¿t get out of. Very expensive.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    What I like most is how easy it is to use. Easy to navigate to my products and closing details. Easy able to print out reports and employee hours.

    Cons

    High monthly fees!!!
    System occasionally freezes, shuts down and needs upgrading in the middle of sale.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • darryl from street legal pizza

    Number of employees: 11-50 employees

    October 2017

    worst system I've used in my over 20 years restaurant experience .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Cons

    everytrhing. Absolutely nothing is convenient or user friendly, unless you are running a very low volume company. I wouldn't recommend this system to anybody. Don't buy this pos system. not very easy to use in any way.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Brian from Killer Burger

    October 2017

    If all you need is simple, Talech is boss.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Simple, straightforward POS for a reasonable price.

    Pros

    Its easy to use, easy to train and inexpensive. If you have simple menu or product list, there is no reason to pay more.

    Cons

    The support is a little shake and disorganized at times. There are also some midstream issues with their development of an enterprise level system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Greg from Evergreen Oriental Inc.

    Number of employees: 11-50 employees

    October 2017

    This system is easy to use, however, it needs high-speed internet and newest version of iPad.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This system can be easy applied on iPad, touch screen is easy to use, data analysis function is useful. It also has working time recording function for employees to record their shift and also easy to tracking. We use this system on daily bases, so the end-of-day report is an outstanding point.

    Cons

    this system only works on small business, or the business which do not have large volume of products. If the business do have large volume of products, then it will take a while to find out the product that you are looking for every time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Clair from Arvada Elks Lodge

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    August 2017

    Talech system too limited not flexibility. Seems to be built for one specific purpose.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would not buy talech again if had to do it all over.

    Pros

    Screens easy to read. what setup there is not difficult. Seem to have very knowledgeable customer support

    Cons

    No flexibility. Built for one purpose. Talech training is non existant, users are supposed to pick everything up from a few videos which do not explain the HOW of many steps.

    This review was submitted organically. No incentive was offered
    Review Source

  • Muhnnad from Big JJ fish

    Number of employees: 11-50 employees

    July 2017

    Good system but needs improvement definitely need to set something up for delivery. Also online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use. Reporting if numbers and inventory. Space saving

    Pros

    Setup is good toggle between tasks is also very good Also the colors give it a vibrant feel Online ordering

    Cons

    Needs to develop a system for delivery customer information needs to be faster. Also need to work on online ordering

    Review Source: Capterra

  • Jonathan from Black Dragon Games

    Specialty: Toys / hobby shop

    Number of employees: 2-10 employees

    July 2017

    Terrible support. Fees upon fees upon fees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Do Not buy!

    Pros

    Easy to use. Overall functionality is exactly what I was looking for. Online services are very easy to use.

    Cons

    Online numbers make no sense. The support team can't actually fix any issues. There is an update every week. The fees for anything never go away even when you fulfill their requirements.

  • Randy from Mr. Giant

    June 2017

    Difficult system to implement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that the system is customizable and the reports are easily accessible from home or any tablet.

    Cons

    Customer support is hard to reach and the program is missing features that restaurants need and it takes too much time for them to be implemented. And every time there is a system update, some other part of the system fails

    Review Source: Capterra

  • judy from 210 Restaurant & Live Music Lounge

    Number of employees: 11-50 employees

    June 2017

    Not fully baked for a full service restaurant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Can order from the table.

    Pros

    I like that the software utilizes iPads at table side, enabling orders to get entered and executed more rapidly than with a stationary POS.

    Cons

    I don't like that it is not ready for use in restaurants, and that our training session was with someone who barely knew the basics of the software. There are so many features that are missing that are basic to restaurant utility. It is not solid like 2touch, the software we were using previously. We have had to struggle through problems, some of which have been addressed and fixed by the developers and some of which have not.
    Training was poor, and there's no manual, just isolated pages. After months we JUST learned that we can void a payment by swiping left on the payment. Perhaps there should be some visual clue to show this possibility.
    We are using EMV, and there's no way to swipe to start a tab for a customer. Even if it doesn't use the credit card for charging, being able to swipe to start a tab with the customer's information would be helpful in our busy bar.
    The chip readers and the iPads are daily becoming unsync'd (bluetooth) for no good reason and have to be re-sync'd.
    There is no way to schedule or send a daily emailed report at closing time, and there's no way to customize a report for our team.
    Comps have not been thought through. We were told to use house accounts, which did not work correctly for tax reasons, then told to use discounts, which we are now using. Party deposits have not been thought through. We were told to create a product and a discount for deposits, but will be using house accounts.
    There's more but I'm at limit.

    Review Source: Capterra

  • Agustin from Matos & Garcia, Inc.

    Specialty: Restaurant

    Number of employees: 2-10 employees

    June 2017

    Great POS for small business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you are small Deli, Restaurant this is the POS for you!! Great price $$$$

    Pros

    Easy set up and friendly use. Customer Service is a phone call away anytime 24/7 for any issue you could have

    Cons

    More capabilities for small business without going to the premium package.
    Will like to see capabilities like separating a check ...

  • Chrystal from Western Stars Gallery & Studio

    Number of employees: 2-10 employees

    May 2017

    We have basically taught ourselves about this software. Tech support is responsive and helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It gets the job done at a very basic level.

    Pros

    Responsive tech support.

    Cons

    Not best match possible for consignment-model store/gallery. Need better indiv tracking, ck writing, inventory capabilities.

    Review Source: Capterra

  • Nancy from Elks

    Number of employees: 11-50 employees

    May 2017

    You get what you paid for.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    nothing at all. more headaches than anything else.

    Pros

    There is nothing good about it. Very bad software. Not happy at all. Not at all what they said it would do.

    Cons

    It is not everything they said it was. Support sucks. You wait forever. They make a ticket no. for your call but don't get back in a timely manner.

    Review Source: Capterra

    Response: talech, Talech, Inc.

    May 2017

    Nancy, we're so sorry to hear that you aren't enjoying talech! A senior member of the support team has reached out to learn more about what's not working well for you and how we can make it better. Please respond at your convenience - we'd love to connect!

  • Philip from Seaside Golf and Restaurant

    March 2017

    Seaside Golf and Restaraunt

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Horrible, night mare, regrets, anyone that has read reviews on the Merchant services call support team will no it all started with them, yet Talech supports and pushes them as partners. over 2 months and still not working. thousands out of our bank account. Stay away from him and anyone who deals with them. Tech support for talech is non existant in a hurry. Lots of phone time sitting and listening to music.

    Review Source: Capterra

  • Susan I from Special Event Management

    Number of employees: 2-10 employees

    January 2017

    Talech POS tech support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Talech support techs are always very knowledgeable, very polite and helpful. I never hesitate to use their services because of the great service they provide.

    Pros

    Using iPad's is easy.

    Cons

    Very slow response system when using POS.

    Review Source: Capterra

    Response: talech, Talech, Inc.

    January 2017

    Thanks for the review, Susan. We are glad to hear that our support team has been helpful and knowledgeable. Could you share more about what's been working slowly - we'd love to help you troubleshoot so everything works seamlessly! We're here to help.

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