Talech Register Software

Simple, straightforward POS for a reasonable price.

Pros

Its easy to use, easy to train and inexpensive. If you have simple menu or product list, there is no reason to pay more.

Cons

The support is a little shake and disorganized at times. There are also some midstream issues with their development of an enterprise level system.

Pros

This system can be easy applied on iPad, touch screen is easy to use, data analysis function is useful. It also has working time recording function for employees to record their shift and also easy to tracking. We use this system on daily bases, so the end-of-day report is an outstanding point.

Cons

this system only works on small business, or the business which do not have large volume of products. If the business do have large volume of products, then it will take a while to find out the product that you are looking for every time.

Ease of use. Reporting if numbers and inventory. Space saving

Pros

Setup is good toggle between tasks is also very good Also the colors give it a vibrant feel Online ordering

Cons

Needs to develop a system for delivery customer information needs to be faster. Also need to work on online ordering

Pros

I like that the system is customizable and the reports are easily accessible from home or any tablet.

Cons

Customer support is hard to reach and the program is missing features that restaurants need and it takes too much time for them to be implemented. And every time there is a system update, some other part of the system fails

Can order from the table.

Pros

I like that the software utilizes iPads at table side, enabling orders to get entered and executed more rapidly than with a stationary POS.

Cons

I don't like that it is not ready for use in restaurants, and that our training session was with someone who barely knew the basics of the software. There are so many features that are missing that are basic to restaurant utility. It is not solid like 2touch, the software we were using previously. We have had to struggle through problems, some of which have been addressed and fixed by the developers and some of which have not.
Training was poor, and there's no manual, just isolated pages. After months we JUST learned that we can void a payment by swiping left on the payment. Perhaps there should be some visual clue to show this possibility.
We are using EMV, and there's no way to swipe to start a tab for a customer. Even if it doesn't use the credit card for charging, being able to swipe to start a tab with the customer's information would be helpful in our busy bar.
The chip readers and the iPads are daily becoming unsync'd (bluetooth) for no good reason and have to be re-sync'd.
There is no way to schedule or send a daily emailed report at closing time, and there's no way to customize a report for our team.
Comps have not been thought through. We were told to use house accounts, which did not work correctly for tax reasons, then told to use discounts, which we are now using. Party deposits have not been thought through. We were told to create a product and a discount for deposits, but will be using house accounts.
There's more but I'm at limit.

It gets the job done at a very basic level.

Pros

Responsive tech support.

Cons

Not best match possible for consignment-model store/gallery. Need better indiv tracking, ck writing, inventory capabilities.

nothing at all. more headaches than anything else.

Pros

There is nothing good about it. Very bad software. Not happy at all. Not at all what they said it would do.

Cons

It is not everything they said it was. Support sucks. You wait forever. They make a ticket no. for your call but don't get back in a timely manner.

Horrible, night mare, regrets, anyone that has read reviews on the Merchant services call support team will no it all started with them, yet Talech supports and pushes them as partners. over 2 months and still not working. thousands out of our bank account. Stay away from him and anyone who deals with them. Tech support for talech is non existant in a hurry. Lots of phone time sitting and listening to music.

Talech support techs are always very knowledgeable, very polite and helpful. I never hesitate to use their services because of the great service they provide.

Pros

Using iPad's is easy.

Cons

Very slow response system when using POS.

Customer service is really bad!!!!!! Call because you are having a problem and are shut down until it is fixed and you have to leave a message and they will call back. Had that one time and worked on it for about 45 minutes and got it going and it took 3days for them to call back!! If I would not have got it going what would I have done? Dan Martin Pop's Grocery

Pros

Easy to learn and teach others to learn

Cons

Long wait to get help when it is NEEDED ASAP

We have our Talech system putting tips in for people who do not get tips (dishwashers, cooks, etc). I can not get it to stop. I have tried the 'fixes' that have been suggested- they do not work. My concern is if we ever get audited, the people who didnt make any tips might get in trouble for not claiming them (even though they didnt get any tips) and that we might get in trouble as well. It needs to be addressed in my opinion

Talech is not really geared for cash sales too many steps to print a duplicate receipt. Was easier to use before the last two updates. New to be able to update products more easily.

Pros

Can manage inventory

Cons

Too many steps to printing second cash receipt

Advice to Others

Make it more user friendly

It's a decent product but lacks the functionality of its competitors Also the customer setvice is atrocious

We have used this product for about 1.5 years now. Training was great to make set up fairly painless. The reports are great for processing payroll and sales taxes. We don't use it for inventory but it looks like that would be easy to use as well. Our staff likes it and we as business owners like that we can see what's going on even when we aren't there.

Pros

Easy to use and reports

Cons

Don't really have anything

Advice to Others

No

Compared to the other Point of Sale systems we have used this one is very user friendly and easy to use.

Restaurant POS
We change our specials daily and it takes seconds to update the POS with sales info, modifiers, categories, inventory, and cost info.
Timesheets are also accurate and easy to use for QB payroll.
Breaks it all down so my monthly reporting is a breeze.

Pros

Accurate and easy to use

Cons

Reporting could be better at ipad level.

Purchased just over a year ago. Still need some reports and my understanding they are working on them. Who is our assistant Food and Beverage Manager is getting to be a expert on our talech equipment.

Pros

Ease when training

Cons

Need more reporting information and better lock out for users.

Works well on the whole, few improvements could be made but worth the pricetag. If the improvements are made regarding speed of process definitely worth it.

I Talech software is outstanding, very easy to learn and easily adjustable. Their customer service is second to none.

Pros

simplicity of use

Cons

none

Advice to Others

none

Wish the merchant fees were less. I believe I'm being taken advantage of, my costs shouldn't be so high