I was the one who implemented this software in our company, and the TCR team was extremely knowledgably and helpful and was a great resource through implementation and still is today.

It is perfect for they type of work we do. They have amazing customer service and the ability and willingness to accommodate special needs, and requests specific to our company.

I can't think of anything at this time.

I enjoy how the software organizes quotes in order of the bid date and the ease of identifying which jobs are open or closed via a small color coded symbol.

I do believe that some of the functionality could be more user friendly. It's really confusing when I have 10 tabs open all of a sudden and I don't know where they came from. I also wish there was a way, when adding attachments to jobs, to select more than one at a time.

I think your software is stuct in the past. If it were my company I would switch software.

The only feature I like is the way to see what customer's have purchased in the reports.

Your product reminds me of the old days of using DOS. You have to open so many windows and constantly have to close and reopen for data imput.

The ease of use tracking equipment and employee time on projects is wonderful. Tracking billing and invoicing with TCR has been a huge help as well.

Had some glitches with the mobile app over the years but overall satisfied with it.

overall tcr is great

Tcr makes managing employee tickets and equipment on site very easy

the mobile app could use some work. it can be glitchy sometimes.