ThriftCart
About ThriftCart
Other Top Recommended Retail POS Systems
Most Helpful Reviews for ThriftCart
1 - 5 of 20 Reviews
David
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Done Better
Before using ThriftCart about 80% of my time was spent scheduling donation pickups. Now that is about 40% (depending on time of year). Prior to using ThriftCart we were using an email for donors to request pick-ups which required a lot of back and forth communication. ThriftCart allows donors to go online and request specific dates and times which eliminates the back and forth. While I still have to monitor all the incoming requests, and regularly call some donors to ask questions, it is still a big time saver.
PROSEase of use, intuitive functionality and customization.
CONSThriftCart has a few navigational quirks which can only be learned by using, but once you've had some time with it they are easily overcome.
Reason for choosing ThriftCart
We spent 6 months with Vonigo trying to set up a simple scheduling program for our donation pick-up service and they still couldn't make it do what we wanted. It took ThriftCart about a month to get us operational. One of the best aspects of ThriftCart for me is being able to set up a geographic area to my specifications so we can maximize efficiency, and reduce wasted time and fuel. Within 1 hour of examining ThriftCart I was ready to sign up.
Vendor Response
I'm glad ThriftCart is able to save you so much time with donation pickup scheduling! I know it's tricky for a lot of thrift stores and reuse stores to manage donation pickup scheduling, and I'm glad ThriftCart was a time-saver for you! Keep up the good work!
Replied October 2019
Erin
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Everything we need in one spot!
Very easy to use and very responsive support when needed.
PROSSo many functions available with the same program. The software has been very customizable.
CONSNo downfalls only wish is that we could integrate even more functions like volunteer tracking, build schedule and volunteer events and maybe donor data base but not all programs can do everything!
Reason for choosing ThriftCart
Thrift cart offered more features like sending surveys and our scheduling systems so we do not need to combine multiple reports when gathering customer information.
Reasons for switching to ThriftCart
Thrift cart was more user friendly.
Vendor Response
Thanks Erin! We love having you as a customer! I'm also very happy that you want to have more functions inside of ThriftCart. I'm always looking for new useful features for customers, so I certainly appreciate your input.
Replied December 2019
Gregg
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Thriftcart
Ease of use, truck routing, simple cash register operations.
CONSInventory management needs to be easier to update prices/cost when needed. Sometimes difficult to get an item to show an on hand in the system.
Vendor Response
Thanks for the review, Gregg! I'm glad you find it easy to use overall. I'll be reaching out via e-mail to address your concerns on inventory management of purchased product items!
Replied October 2019
THOMAS
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Excellent software for Thrift Store Management
We used this to help manage a markdown system in a thrift store. Implementing the markdown system increased revenue markedly. Our auditors love the reporting, and the reports help us be intentional about our setup.
PROSThriftCart is VERY intuitive. It is so easy to implement, and very robust at the same time. The support is phenomenal, and it is very customizable. There are so many options and configurations, yet it is still simple. When something is over our heads, the support takes over. Have never had a problem that we did not create ourselves, but support has been very responsive even to self-inflicted (user error) problems.
CONSIt is not as visually appealing or polished as some others.
Reason for choosing ThriftCart
Cost, industry-specific, excellent service and support through sale, implementation and beyond
Vendor Response
Thanks for the kind words! We love having you as a customer!
Replied December 2019
Tim
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great, easy to use system
I am thoroughly satisfied with what ThriftCart can do. This is a great system.
PROSMy staff finds it very user friendly. The discount scheduling is by the far the best thing for us.
CONSIt took a while for us to get set up. I felt like there could have been a more fluid orientation for walking us through all the factors involved.
Reasons for switching to ThriftCart
More functionality specific to our type of store.