TouchBistro vs Vagaro

RATING:

3.9

(395)

TouchBistro has 395 reviews and a rating of 3.9 / 5 stars vs Vagaro which has 3361 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (395)
4.7 (3361)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 1, 2024
April 9, 2024
Pros/Cons
  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • When its working its easy to use. Its pretty self explanatory.
  • Cons

  • Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.
  • Customer Service very bad. Lack of knowledge and never call back to follow up.
Read all user reviews
  • Pros

  • The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.
  • I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.
  • Cons

  • I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.
  • If an error is made in the transaction, the program is not allowed to cancel.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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13 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos