Track-POD

RATING:

4.7

(130)

About Track-POD

Track-POD is a single-dashboard solution to all of your last-mile logistics challenges. 1. Optimize thousands of deliveries and collections at once. 2. Print shipping labels and scan barcodes for orders and items. 3. Document partial delivery and overdelivery for B2B logistics. 4. Customize Proof of Delivery template and share live tracking links with customers. 5. Access 2 years of analytics, driver stats, and built-in reports. 6. Deliver in full & on time, every time. Thanks to the intuitive interface of our web and mobile apps, we can guarantee same-day implementation and smooth integration with your systems.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Track-POD Pricing

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows: Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month Advanced Plus: $69 a month per driver/vehicle billed annually OR $79 month-to-month Enterprise: Contact Track-POD for Enterprise pricing. $19 a month per driver if billed annually.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Plan your routes with ease using our route planning software that allows unlimited stops.
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Track-POD Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Track-POD

1 - 5 of 129 Reviews

User Profile

Pavlos

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

A great toolkit for delivery services

PROS

This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.

CONS

There could be an improvement with the shipping labels.

Vendor Response

Hi Pavlos, Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel.

Replied September 2022

Usman

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Best option to begin with

Set up with our order management system took a bit of time using Zapier, but the track pod customer services where very helpful. We use this software daily for 3-4 vans constantly on the road around the country. A few minor teething problems, but we receive a reply within 24 hours and have experienced that they actually listen and implement our ideas.

PROS

We are able to drag and drop routes and quickly optimise where our vans are going

CONS

For retailers like ourselves, it would really help if we had a tracking number that works on a website like “aftership”. This way the customer service emails would reduce as customers tend to patiently wait as long as they can see a tracking showing in transit.

Reason for choosing Track-POD

Track-pod was the most competitively priced when we started off with one van. The user interface is very simple and can really reduce workload.

John

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Not good for those with mixed sized consignments. Ideal for those that ship a specific size

Disappointing

PROS

Route planning works for us but that’s about it. Customer support very poor.

CONS

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

Reason for choosing Track-POD

We thought it could do what we wanted

Marcus

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Marcus Teunissen

easy to use.

PROS

Easy API and very user-friendly. What we need is there for the right price-quality ratio.

CONS

Route sheet order numbers do not match the order of the number of addresses

Reason for choosing Track-POD

Best match that lives up to our expectations.

Reasons for switching to Track-POD

not easy to use. Difficult API. No route optimization.

Vendor Response

Hi Marcus, thanks for leaving a review!

Replied September 2022

Robin

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

One of the best POD App

Amazing app. We love it. Our delivery associates are happy with the TrackPod features

PROS

The feature that I liked most about Track-POD was its user-friendly interface. The platform is intuitive and easy to navigate, which has made it simple for our team to adopt and use effectively. Additionally, the real-time tracking and visibility into our delivery operations have been invaluable in improving our overall efficiency and customer satisfaction. Overall, Track-POD has been a great addition to our workflow, and we look forward to continuing to utilize its capabilities.

CONS

Reports need to be customized. The user should have the choice to select the reasons for rejections

Reason for choosing Track-POD

User friendly better than other products, We are using this since 2021

Vendor Response

Hello Robin, Thank you for taking the time to leave such a positive review! We are thrilled to hear how Track-POD has seamlessly integrated into your team’s workflow and contributes to operational efficiency and customer satisfaction. It’s always great to hear feedback about our user-friendly interface and real-time tracking features from professionals like yourself. We also appreciate your constructive feedback regarding the customization of reports and rejection reasons. Your suggestion is invaluable, and we are actively working to enhance this aspect to better meet our users' needs. Thank you once again for your support and for choosing Track-POD. We look forward to continuing to serve you and your team!

Replied May 2024