uAttend
uAttend
About uAttend
uAttend Pricing
uAttend pricing starts at $25 per month and scales with the number of employees. All monthly plans support two time clocks and one administrator, and comes with the cloud and mobile app, lifetime warranty on hardware, lifetime data storage, free software upgrades, and unlimited customer and technical support Monday-Friday. Promo: Please contact vendor directly and submit a demo request for $75 off on hardware.
Starting price:
$25.00 per month
Free trial:
Not Available
Free version:
Not Available

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Most Helpful Reviews for uAttend
1 - 5 of 435 Reviews
Scott
Verified reviewer
Building Materials, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
REview
easily allows employees to log in and log out.
CONSSensitive so you can have a hard time for the system to read your finger print.
Vendor Response
Hi Scott, Thank you for taking the time to leave a review. We work hard to provide a dependable and affordable time and attendance system and we appreciate the recommendation! The sensitivity with the fingerprint scanner may be due to accumulated grime and we suggest using a soft, lint-free cloth to wipe the surface clean. If that doesn¿t do the trick, use a tiny amount of rubbing alcohol on a cotton swab or cloth and gently rub the surface clean. If you ever have any questions in the future, please feel free to reach out to our customer support for assistance. We`re here for you seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
Replied January 2019
Campbell
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Great product and service
Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!
PROSVery easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!
CONSWish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.
Reasons for switching to uAttend
wasn't cloud based and way to difficult to set up
Philip
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2018
Passable, but has significant drawbacks
The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software
CONSThere is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.
Vendor Response
Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
Replied September 2018
Strauss
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Good for the buck
I've had a good overall experience and would recommend its use to anyone just starting out on using online and electronic tracking of time.
PROSIt is easy to set up and easy for the employees to use. I like the way I am able to manipulate most things if needed. Vacation tracking is easy, however I would like more variables available as to how that vacation or PTO is calculated. I also liked being able to choose how each employee clocks in, whether it is with a passcode, tag, finger print or online.
CONSI would like to be able to delete a lunch break that wasn't taken
Reason for choosing uAttend
UAttend had the simplicity of just clocking in and out and vacation tracking, which is what I needed the most and the price was right.
Reasons for switching to uAttend
The old system did not allow any correction to be made to the clocking in and out, so any adjustments needed to be made manually
JAMIE
Oil & Energy, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great easy to use time clock system
Making it easier for user to clock in and out, via phone, browser, also the ability to keep users from having others clock in for them, using a fingerprint.
PROSEasy to navigate, easy to customize. Great for getting time sheets via PDF form to easily email to my boss if she is out of the office or I am.
CONSMaybe the way some options are tucked into other menus so you have to navigate a bit to find them, but still easy to use.
Reason for choosing uAttend
Cheaper, for more it seems. They wanted so much upfront just to get updated.
Reasons for switching to uAttend
Cheaper, easier to use.