--- title: "Upper Software Reviews, Demo & Pricing - 2026" description: "Review of Upper Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/upper-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / Upper Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/upper-profile/reviews/) # Upper Review From $40-$71/month Free trial 4 plans Wondering if Upper is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Upper 4.6 [(44)](https://www.softwareadvice.com/retail/upper-profile/reviews/) Pricing Starting at $40.00 per user per month ### About Upper Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process. The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings. However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibili... ty of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape. Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side. Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business. Do you work for Upper? [Manage this product listing](https://www.g2.com/products/upper-inc-upper/claim_requests/new?auto=true) Wondering if Upper is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. ## Upper User Interface ## Popular Upper Alternatives Main Product Upper 4.6 [(44)](https://www.softwareadvice.com/retail/upper-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.37Value for money - 4.56Customer support - 4.43Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(268)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.48Value for money - 4.60Customer support - 4.49Functionality Pricing Starting at $35.10 per month Get Price Alternative Product [Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/) 4.5 [(416)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.31Value for money - 4.48Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [eLogii](https://www.softwareadvice.com/scm/elogii-profile/) 4.8 [(58)](https://www.softwareadvice.com/scm/elogii-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.87Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [GSMtasks](https://www.softwareadvice.com/retail/gsmtasks-profile/) 4.7 [(35)](https://www.softwareadvice.com/retail/gsmtasks-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.70Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Deliforce](https://www.softwareadvice.com/fleet-management/deliforce-profile/) 4.5 [(12)](https://www.softwareadvice.com/fleet-management/deliforce-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.73Value for money - 4.82Customer support - 4.17Functionality Pricing Starting at $10.00 per month Get Price ## Upper Pricing and Plans Upper has four plans. Starter is $40.00/user/mo billed monthly. Professional is $48.00/user/mo billed monthly. Optimize is $71.00/user/mo billed monthly. Enterprise is custom-priced. Free trial Starter $40.00 per user, per month The Starter plan provides essential route optimization tools for managing daily delivery operations efficiently. With support for up to 250 stops per route, intelligent route optimization, a mobile driver app (iOS and Android), Excel/CSV import, route history, and basic reporting, it helps teams streamline dispatching and improve route efficiency. Email support is included to ensure assistance when needed. This plan is well-suited for small businesses and teams beginning to optimize their delivery processes while keeping operations simple and cost-effective.… Starter plan includes: - Driver app (iOS/Android) - Email support - Basic reports - Route history - Exec/CSV import - 250 stops per route - Route optimization Professional $48.00 per user, per month The Professional plan expands on the Starter features with enhanced visibility and customer engagement tools. Supporting up to 500 stops per route, it includes live GPS tracking, proof of delivery, customer notifications, time windows, recurring routes, custom fields, territory management, vehicle profiles, and priority support. These capabilities provide greater operational control and flexibility for managing growing delivery volumes. It is ideal for expanding businesses that require real-time tracking, improved customer communication, and more advanced route management capabilities.… Professional plan includes: - Proof of delivery - Time windows - Recurring routes - Custom fields - Territory mgmt - Priority support - Everything in Starter + - Vehicle Profile - 500 stops per route - Live GPS tracking - Customer notifications Optimize $71.00 per user, per month The Optimize plan delivers advanced routing and automation capabilities designed for complex logistics operations. With support for up to 1,500 stops per route, it includes AI driver assignment, optimization for time, distance, and workload, driver hours tracking, avoidance zones, business rules, route compliance, vehicle loading instructions, and live chat support. These features help automate decision-making and maximize fleet performance. This plan is best suited for medium to large operations managing higher delivery volumes and requiring intelligent optimization and compliance tracking.… Optimize plan includes: - Business rules - 1,500 stops per route - AI driver assignment - Optimize for time/distance/workload - Live chat - Vehicle loading instructions - Driver hours tracking - Everything in Professional + - Avoidance zones - Route compliance Enterprise Contact us for custom quote The Enterprise plan offers scalable, enterprise-grade routing capabilities with extensive customization and integration options. Supporting 3,000+ stops per route, it includes API and webhooks, custom integrations, a dedicated success manager, custom onboarding, and service level agreements (SLAs). It provides the flexibility and support required for complex, high-volume logistics environments. This plan is designed for large organizations that require deep system integrations, high scalability, and dedicated strategic support.… Enterprise plan includes: - Everything in Optimize + - 3,000+ stops per route - API & Webhooks - Custom integrations - Dedicated success manager - Custom onboarding - SLAs Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Upper pricing compare to alternatives? Upper's starting price is $40.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Upper4.6[(44)](https://www.softwareadvice.com/retail/upper-profile/reviews/) | $40.00 /user/mo | Available | Not available | 4.4 | | [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/)4.6[(268)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) | $35.10 /user/mo | Available | Not available | 4.5 | | [Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/)4.5[(416)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [eLogii](https://www.softwareadvice.com/scm/elogii-profile/)4.8[(58)](https://www.softwareadvice.com/scm/elogii-profile/reviews/) | $3,000.00 | Not available | Not available | 4.6 | | [GSMtasks](https://www.softwareadvice.com/retail/gsmtasks-profile/)4.7[(35)](https://www.softwareadvice.com/retail/gsmtasks-profile/reviews/) | $14.00 /user/mo | Available | Not available | 4.7 | Upper4.6[(44)](https://www.softwareadvice.com/retail/upper-profile/reviews/) * * * Starting price $40.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 - [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/)4.6[(268)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) * * * Starting price $35.10 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/)4.5[(416)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [eLogii](https://www.softwareadvice.com/scm/elogii-profile/)4.8[(58)](https://www.softwareadvice.com/scm/elogii-profile/reviews/) * * * Starting price $3,000.00 Free trial Not available Free version Not available Value For Money 4.6 - [GSMtasks](https://www.softwareadvice.com/retail/gsmtasks-profile/)4.7[(35)](https://www.softwareadvice.com/retail/gsmtasks-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Not available Value For Money 4.7 ## Upper Features - Popular features found in Route Planning Delivery Tracking Fuel Tracking GPS Live Driver Tracking Mobile Access Performance Metrics Scheduling Status Tracking Territory Management - More features of Upper Activity Tracking Alerts/Notifications API Customer Database Customer History Customizable Reports Customizable Templates Data Import/Export Dispatch Management Drag & Drop Driver Management Electronic Signature Food Delivery Dispatching Live Tracking Location Tracking Maintenance Management Mobile Alerts Online Ordering Order Tracking Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Reporting/Analytics Reporting & Statistics Route Management Route Optimization Routing Search/Filter SMS Messaging Third-Party Integrations Vehicle Tracking ## Upper Integrations Zapier Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review GrazeCart Integration rated undefined from -1 review monday AI Work Platform Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review ## Upper User Reviews ## Upper customer ratings - Overall rating: 4.6/5 - Total reviews: 44 ### Rating distribution - 5 stars: 30 reviews (68%) - 4 stars: 12 reviews (27%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.4/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- ### Worth Pricing For Its Range of Features. - Overall rating: 5/5 - Reviewer: Puru J. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:) #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge. #### Cons Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features. --- ### Can’t be more happier and delighted with Upper’s ease of use! - Overall rating: 5/5 - Reviewer: Shubham S. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner. #### Cons However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once. --- ### !!!!!BUYER BEWARE!!!!! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Absolutely disgusting. I will never recommend this company to anyone! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing! There was absolutely no continuity within the system itself. #### Cons The customer service has ruined any potential for reconciliation of our business! Lied to and ignored. 6 months down the road and still nothing. --- ### Helpful with our needs. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Hoping to see some QOL improvements down the line but for now it's doing what we need it to do - plus the customer service is very attentive and helpful! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Route plans look great, routing itself works well for us automatically 90% of the time. #### Cons Routing choices can be odd and need to be fixed manually by us, and not having a more thorough combination of both stops AND contacts would be incredibly helpful and time saving. --- ### Great product! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of the product and the support team #### Cons I wish I could add stops once I’ve already started a routes sometimes I get a bunch of short routes bc I can’t add stops --- ### Effective and efficient - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to import my stops and it almost always finds the addresses I need #### Cons It asks me to rate the app about 6 times a day even tho I’ve rated it already --- ### Grateful That Upper Made Delivery Management a Breeze for Our Team - Overall rating: 5/5 - Reviewer: Jeetesh H. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It’s been almost four months since we started using Upper, and I am so glad to mention that our delivery management has improved dramatically. It helped our team to stay more organized when planning routes and deliver faster which our customers love. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros One of the best things about Upper is how it handles unexpected changes in our delivery schedule. The flexibility to adjust on the fly and inform our drivers instantly is invaluable. Also, the reporting tools are fantastic, allowing us to see performance at a glance. Also, the software’s interface is clean, making it easy for our non-technical members to access it without any training or difficulty. #### Cons However, I do wish the subscription model was more flexible to accommodate smaller or less frequent users without feeling overpriced. Also, navigating through the more advanced features has a bit of a learning curve that can be intimidating at first. --- ### Upper Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Upper has become an indispensable tool that significantly boosts our efficiency and customer satisfaction​. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we liked most about Upper is its efficient AI-powered route optimization, real-time tracking, and automated customer notifications. These features significantly reduced our delivery times, saved fuel, and enhanceed customer satisfaction. #### Cons While its advanced features are impressive, they can be overwhelming initially, requiring time and effort to fully utilize and understand the platform's capabilities​. The support was great to get started. The founder helped me through the training. --- ### Upper Route Planner: Efficiency Redefined - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like the most about Upper is how easy it is for me to use. It has been of a lot of help to me and when teaching the drivers how to use it, it is easy for them to understand. #### Cons There are some features that need some improvement. For example: when the information of a client is saved, the phone number always has to be updated because the number does not get saved in the right format. --- ### Good product, few bugs. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Good experience, like ease of use, we use it daily for our delivery business. Hope they get integration to more platforms soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good customer service Easy to use website Good route planning #### Cons Bugs here and there, hard to trust blindly that everything will work all the time. --- Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/retail/upper-profile/reviews/) ## Upper Popular Comparisons [OptimoRoute vs Upper](https://www.softwareadvice.com/fleet-management/optimoroute-profile/vs/upper/)[Routific vs Upper](https://www.softwareadvice.com/retail/routific-profile/vs/upper/) ## Other Top Recommended Route Planning Software [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (388) Recently recommended **16** times [Appian](https://www.softwareadvice.com/product/2220-Appian2/) **4.5** (13) Recently recommended **12** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **7** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (833) Recently recommended **3** times Stuck Between Options? 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