It is very straight forward to use, it is very intuitive, all the functions are clearly named and easy to find.

Setup and operation was a breeze, and if there was a bit more functionality for bar operations, we would have stuck with it.

It's great for small businesses, affordable, and super flexible. Their support is great too.

The monthly report very accurate and helpful for our company to easy calculate our monthly income statement. Tracking our COGS anytime so we can control our purchases.

Very few bugs or problems. Service - we rarely need but when we do, the response is fast.

It's integration with Shopify, Deputy and Square. Clean and pro looking (would like to be able to customize it more for my shops character).

The reporting suite is fantastic and allows us to analyze actionable data to make good decisions.

There is a support function incorporated within the website which is useful but the customer service is absolutely amazing: when I've had a query, I've always had an answer within the hour.

I would like to continue to see some improvements to the loyalty and rewards aspect, however these are not deal breakers.

Total lack of customer support during critical times.

Ultimately, there was a lack of complexity in the software for running a bar/taproom in terms of being able to use tabs.

We have absolutely loved the simplicity of the system both at the counter and in the warehouse. The interface is pleasant to the eye and really easy to navigate.

We really weighed our options when we first opened; and Vend really stood out. Great customer service, great pricing options, amazing add-ons for couponing and other web services.

Yes it's better for us in some ways than our prior POS, but at such a great cost of effort that we would never recommend it to anyone and constantly are on the look out for a better POS.

Quite easy to use and deploy. Integrated with other platforms.

The ease in setting up an online store and having the actual inventory be available is amazing.

I only used vend in making inventory to my operation projects because all tools was good and useful.

I adore the Reports tab for glancing at revenue and other numbers. Checking out customers is a breeze.

Stock control options are top notch. The ability to order, return and inventory stock directly from the app is fantastic.

It's an exact match (word order, spelling, exact!). My staff can't use the program, our inventory is a mess due to difficult contrast, laging.

We can put up with a lot of issues, and recognize no one platform is perfect.

Vend has a lot of great features and integrations that allow the business to have a simple checkout process.

The user-friendliness and intuitiveness of Vend was great for us in our start-up phase at our brewery. We operated a retail store and taproom/bar using Vend for about six months.

We shifted to Vend from a traditional PC POS.It was a breeze. We run a few thousand products without a problem.

Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be transferring me over to the billing time for assistance.

If you want something that is really easy to use, very simplistic on reporting, and a staff that is always trying to improve the software, you will love Vend.

Absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not.

The easy to use functions and layout. It is easy to find what you are looking for, and the service is great whenever there are questions.

Vend is best in inventory management system and i always use this also in customer care. This help me a lot and help our department too.

I lost several 100 dollars before I discovered this on camera. So now all my employees are cashiers only.

Customer service is superb and interface is intuitive, easy to learn.

To get the most benefit and save a TON of time each day, you have to go with the fully integrated solution. This is true of whatever software you choose.

Great cost effective software for our retail business. Our associates find it easy to use and has regular updates that are easy to implement.

We are super happy with Vend. It really improve our workflow, our customers on-desk experience and our budget decisions incredibly.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

Vend POS is a modern, web-based point of sale system. It can be used on desktop PCs or Macs, or accessed on an iPad, Android tablet or other types of mobile devices. With no server set-ups required, installation is fast and easy.

ShortDescription

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend offers tools to help manage the customer experience, as well as sales, inventory, customer data and more.


Vend is designed to work on various devices including Macs, PCs and iPads, and a dedicated iPad app is available. It can also operate with a range of in-store hardware including receipt printers, barcode scanners and cash drawers. An offline mode allows users to continue selling even if the internet goes down, and automatically resyncs once the system is back online.


Customers can check into a store using a mobile phone and pay using their PayPal account.  Vend can support input with a mouse and keyboard or a touchscreen, and the point of sale screen can be customized for access to popular products or actions. Other features include inventory management, tracking customer information, sales reports and integrations with Shopify.



LongDescription

Employee Management

Product Identification

Forecasting

Purchase Order Management

Barcoding/RFID

Barcode/Ticket Scanning

Multi-Channel Management

SKU/UPC Codes

Access Controls/Permissions

Electronic Signature

Order Management

Retail POS

Customer Accounts

Customer Database

Gift Card Management

Reorder Management

eCommerce Management

Warehouse Management

Item Management

Inventory Optimization

Multi-Location

Email Marketing

Cost Tracking

Sales Reports

Inventory Tracking

Ordering Automation

Touch Screen

Pricing Management

Returns Management

Returns Tracking

Layaway Management

Discount Management

Reporting/Analytics

Supplier Management

Point of Sale (POS)

Purchasing & Receiving

Inventory Management

Loyalty Program

Search/Filter

Mac OS

Web browser (OS agnostic)

Free 30-day trial is available with no credit card required.  

The standard plan is available starting at $119/month for 1 registar and 1 location while the advanced plan is available starting at $199 per month for 1 user and 1 location. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Vend

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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