Visual Retail Plus software


Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry, VRP gives retailers the most up-to-date technology available for a variety of retail applications.

The solution can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and complete control of operations and employees, including across multiple registers or locations.

The control center allows users to manage the various system features, turning them on or off depending on the store's needs. These changes take effect immediately; there's no need to restart the program or the terminal. Inventory is strictly controlled through te "Inventory Matrix", which allows users to adjust inventory without accessing any of the other modules, creating purchase orders or shipping manifests, change item pricing, print barcodes and labels, categorize inventory and more.  The "Close to Real Time" feature ensures this sales and inventory data stays accurate and up-to-date, even when the Internet is down.

Visual Retail Plus includes a reporting module that provides a variety of views and analyses, with recommendations for markups, transfers and purchase orders to ensure smooth operations. All of this functionality is backed by highly qualified tech support, available via phone, email and on the Web, usually within minutes. VRP is also fully integrated with a number of e-commerce companies, allowing retailers a choice from which to choose in order to sell online seamlessly.

For retailers seeking control over every aspect of their business, Visual Retail Plus is a complete, scalable solution.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP

135 Reviews of Visual Retail Plus

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  • Chris from ZZYXX Shoes

    Specialty: Apparel & fashion

    Number of employees: 2-10 employees

    August 2018

    Slightly below average experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The one this I will say was fantastic while working with this particular product was the help I received from customer service.

    Cons

    I can’t say I found any features of this product to be especially standout, rather below average from my experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Abraham from Rishavena Home Health Care

    Specialty: Health & personal care

    Number of employees: 51-200 employees

    July 2018

    VRP - Reliable

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

    Cons

    The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    April 2018

    I find it stable, reliable and the technical support is excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped me get a complete description of my workflow and also the technical service is excellent

    Pros

    It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules.

    Cons

    It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Juan Carlos from Unicomer Group

    Number of employees: 10,000+ employees

    March 2018

    Flexible tool and good customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We track all the stores we have and we improve the controls we have in our industry.

    Pros

    The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

    Cons

    You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alisha from Dayhome

    Specialty: Apparel & fashion

    Number of employees: 2-10 employees

    December 2016

    Okay better out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product is great, but needs some improving, yes all the functions work but doesn't look the prettiest.

    Pros

    With any problem that arrises it was easily fixed with a quick call to customer support! Has a lot of functions.

    Cons

    The graphics of the system isn't really advanced, it should be easier and better presented

  • Tim from Lighthouse Import Auto Parts

    Specialty: Auto & parts dealer

    Number of employees: 2-10 employees

    November 2016

    Great software, Great company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.

  • David from Cheese&more

    Specialty: Furniture & home decor

    April 2016

    Visual retail lake of simplicity

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    everything is well explained with lots of details, nothing forgotten.

    Cons

    The graphic interface is not really clean, it should be easier and better presented

  • Jeffrey from SAMS-Mens & Boys Clothing

    Specialty: Apparel & fashion

    October 2015

    VRP Softwear-SAMSclothing

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease of use...intuitive. The Point of Sale module is easily learned by cashiers. Outstanding customer service.

    Cons

    Issues are easily and immediately resolved with customer service.

  • Austin from KITH

    Specialty: Apparel & fashion

    October 2015

    My Review of VRP

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.

    Cons

    Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.

  • Evelina from Otte

    Specialty: Apparel & fashion

    October 2015

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use and train staff (since its self explanatory) and great customer service (Rita)

    Cons

    Onced purchased new monitor, touch screen doesn't work as great

    Response: The VRP Team, Visual Retail Plus

    October 2015

    VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

  • Nicholas from Kith retail llc

    Specialty: Apparel & fashion

    October 2015

    VRP Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.

    Cons

    Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.

  • Carson from ShirtWorks

    Specialty: Apparel & fashion

    October 2015

    Flexible POS system with Great Support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

    Cons

    I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

    Response: The VRP Team, Visual Retail Plus

    October 2015

    Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

  • Rachhpal from DAZZLE

    Specialty: Apparel & fashion

    October 2015

    Been using VRP for 18 yrs+

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    easy to reach, and ease of POS specially for fashion retail.

    Cons

    ease of use POS, and support reachable, though I wish if I could reach them 24/7

  • Chris from Across The Way

    Specialty: Gifts

    October 2015

    Responsive support and a plethora of options

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.

    Cons

    Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.

  • Hezi from SABON NYC

    Specialty: e-Commerce

    October 2015

    VRP Review from Hezi Rotem

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

    Cons

    We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

    Response: The VRP Team, Visual Retail Plus

    October 2015

    We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

  • Jason from Shoe Parlor

    Specialty: Apparel & fashion

    October 2015

    Excellent Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.

    Cons

    Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.

  • Joan from Li'l Darling Shoppe

    Specialty: Other specialty retailer

    October 2015

    Always have a good experience with this product

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

    Cons

    I do not have any negative reviews The above review summarizes the vendor and product.

  • Dale from International Game Fish Assoc. (IGFA)

    Specialty: Museum / park / zoo

    October 2015

    IGFA is very satisfied with this product.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The software is very stable and reliable, and the tech support is excellent.

    Cons

    Sometimes an update to the software causes other problems that require tech support to troubleshoot.

  • Tim from Lighthouse Import Auto Parts

    Specialty: Auto & parts dealer

    October 2015

    Great product, Helpful team

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    They worked with us to make sure the product worked in the best way possible for us

    Cons

    The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.

  • Joanna from Pointe Coupee Gallery LLC

    Specialty: Jewelry

    October 2015

    Pointe Coupee Gallery DEPENDS on VRP

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support.
    VRP is just a call away!

    Cons

    In the past the local licensed person was not as talented as the main office.....

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