Visual Retail Plus

RATING:

4.3

(141)

About Visual Retail Plus

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry, VRP gives retailers the most up-to-date technology available for a variety of retail applications. The solution can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and complete control of operations and employees, including across multiple registers or locations. The control center allows users to manage the various system features, turning them on or off depending on the sto...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Visual Retail Plus Pricing

License for 1 computer. There are unlimited users

Starting price: 

$1,750.00 one time

Free trial: 

Not Available

Free version: 

Not Available

User Friendly POS

Visual Retail Plus Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Visual Retail Plus

1 - 5 of 141 Reviews

Evelina

Apparel & Fashion

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2015

Easy to use

PROS

Easy to use and train staff (since its self explanatory) and great customer service (Rita)

CONS

Onced purchased new monitor, touch screen doesn't work as great

Vendor Response

VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

Replied October 2015

Hezi

Retail

Used more than 2 years

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2015

VRP Review from Hezi Rotem

PROS

I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

CONS

We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

Vendor Response

We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

Replied October 2015

Jenny

Retail

Used free trial

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2015

No instructions

PROS

This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.

CONS

There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.

Abraham

Health, Wellness and Fitness, 51-200 employees

Used less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2018

VRP - Reliable

PROS

I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

CONS

The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

Carson

Apparel & Fashion

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2015

Flexible POS system with Great Support

PROS

The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

CONS

I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Vendor Response

Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

Replied October 2015