About Winpharm

Winpharm from Datascan is a pharmacy management solution for independent retail pharmacies, hospital pharmacies, outpatient pharmacies, doctors, dispensaries and long-term care management businesses. It helps users manage the needs of facilities on a daily basis.

Winpharm provides automatic refill processing, medication therapy management, coupon management, document management and communication via text, email, app and interactive voice response (IVR).The solution comes with an automated scheduler, which automates task to-do lists for daily duties and follow-ups.

Winpharm provides options to customize the workflow of processes, such as the use of intake stations, data entry, evaluating verification needs and more.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

132 Reviews of Winpharm

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(117)

117

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 132 results

November 2018

User Profile Picture

Adam from Sedgwick Pharmacy Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Intuitive Program with Great Features!

Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs.

Pros

It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup.

Cons

Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason.

November 2020

Bryan from PLYMOUTH PARK PHARMACY INC

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Unrivaled customer service from an independent company

I decided to go with DataScan because they are a family owned independent company, the same as my business. We strive to provide the best, most family oriented customer service around. I have received nothing but the same from DataScan. EVERY technician (and I think I have spoken to them all) has been super attentive, interested in answering my questions, and QUICK to solve any issues. I could not be more pleased with my selection.

Pros

Very easy to learn from the start. Many functions and options at no additional cost that streamline our daily flow and make us more attractive to our customers.

Cons

Not so much a problem with the software as it is with the operator. Some processing functions seemed frustrating at the very start (day one of the conversion). I didn't like the ability to process a paid claim and yet not receive a label - my old system had so many hard stops it was impossible to escape out of a paid or even unpaid claim and either result would end up in a label being printed. Every system has its own nuances and I just wasn't used to "this way". Week 2 was easier than Week 1... Week 3 was downright comfortable.

Reasons for Choosing Winpharm

I was hesitant to jump into ComputerRx because, even though they threw everything at me but the kitchen sink free of charge, I was concerned with Big Corporation customer service.... and I had heard that platforms owned by the conglomerate may be condensed. McKesson had aligned with Liberty Software to shuttle their "forced out" customers into a new platform with all the bells and whistles in a very seamless conversion. I was only concerned that if I allowed this easy option, I may never truly find out if I was overpaying with McKesson (which I felt I was) and would now be naively paying more. Comparatively, DataScan offers many of the same functions and options and is more cost effective. (In fact, after I declined the offer from Liberty and told them I was going with DataScan, they returned with a NEW OFFER with lower pricing. I didn't pursue it any further). My sales representative, Sarah, was very honest and helpful.

Reasons for Switching to Winpharm

I had been interested in switching for years because I felt it was a conflict of interest in continuing to use a competitor wholesaler's system, however, my other pharmacist was comfortable with the system and I opted to go with the "If it ain't broken, don't fix it" option. My hand was forced when McKesson decided to sunset the platform and I was required to find a new vendor.

April 2022

Mark from Franceschelli

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2022

WinPharm

Pros

The simplicity of the software allows for much faster processing time of prescriptions. Very user friendly system that can be customized to the needs of the pharmacy. The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software.

Cons

Overall the software works really well and don't have any complaints

Reasons for Choosing Winpharm

The biggest reason for us switching to WinPharm was the ability to have a robust software that could be customized to match our workflow. We have a very unique business model and their willingness to work with us was huge.

Reasons for Switching to Winpharm

Our previous software vendor could not accommodate our compliance packaging efficiently and needed a better workflow software

July 2017

Nancy from ASP Cares

Company Size: 2-10 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2017

its the main software we use at the pharmacy

still learning it, I can fill my prescriptions and bill insurance

Pros

The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

Cons

you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

Response from Datascan

Replied July 2017

Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.

February 2022

Cyrena from Med-Pro Pharmacy

Company Size: 2-10 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

1.0

February 2022

No no no

System is old and dated. Coming from a cloud based system, this is a disaster. The words used to describe the actions don’t correlate for example, void means reverse from insurance. Things typed incorrectly remains on patient profile Reports cannot be sorted by patient and plan I’m a tech forward user and this is really like a 2000 program Too many pop ups that you cannot turn off even though they sell you a customizable program

Pros

The trainers were nice but the software is archaic

Cons

Pop ups, words don’t match actions, reports not customizable . Server with power needed. Not cloud based. Have to use mouse. Errors remain in profile if you adjudicate before correcting, not really windows functions. The list goes on

Reasons for Switching to Winpharm

They sold to liberty … another disaster software

Response from Datascan Pharmacy Software

Replied March 2022

The pharmacy owner leaving this review was a customer for less than 1 week. Upon our initial onsite training, the owner was rude, abusive, and already complaining about having to switch vendors. Her previous system had been sunset, forcing users to move to another software product. The owner also bashes a highly regarded competitor of ours in her review, while never even using their system. Our staff all the way to the top bent over backwards to help the pharmacy owner, but was only met with refusal to learn, negativity, and continued abuse. Customer was informed numerous times that we are not a cloud system, but chose to interpret this in her own way. Popups, reports, and numerous system settings are customizable, but without being open to learning the system you're never going to adjust. Her comments are purely inaccurate, and her overall lack of knowledge of how the system works is apparent.