2TouchPOS vs AmberPOS

RATING:

4.1

(50)

2TouchPOS has 50 reviews and a rating of 4.06 / 5 stars vs AmberPOS which has 53 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (50)
4.1 (53)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 11, 2022
September 16, 2022
Pros/Cons
  • Pros

  • I was a fan of the support team that came with such a large company. We were able to add items and get walked through the sorceress of building out custom buttons and options etc.
  • Wonderful system and the pros are easy to navigate through the entire thing. Wish all systems were programed like this.
  • Cons

  • The design is old and poor i think they can do a lot more about the design and colours, i think all the needed is redesign.
  • Customer service is hard to reach at times but when they do respond there 100% equipted with helping me with all my problems.
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  • Pros

  • They are quick to take control and show you while guiding you over the phone through the steps of how to accomplish what it is that you would like to do.
  • Somewhat easy to use but their team really are quick to help and explain everything so I didn’t feel abandoned at all.
  • Cons

  • Steep learning curve at the register. This is the least customizable part and the number of options can be confusing.
  • Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2017

Advisor Recommendations

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16 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos