brightwheel vs Sycamore School

brightwheel has 2727 reviews and a rating of 4.65 / 5 stars vs Sycamore School which has 52 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (2727)
4.52 / 5 (52)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 13, 2021
December 8, 2020
Pros/Cons
  • Pros

  • It is convenient and the cost is affordable. The parents and staff love it.
  • The daily reports and the photos are great too. Great way to keep in contact with the people who are taking care of your children.
  • Cons

  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
  • Pros

  • Very easy to use once you know how to use the software. The On-Boarding one-on-one contact was greatly appreciated during the start-up process.
  • They now have a quality app and more features than most programs have for a fraction of the cost. They also have a REST API which is extremely helpful for expanding the potential of the software.
  • Cons

  • The multiple pop-up windows got annoying after a while.
  • I found its interface to be clunky, filled with unnecessary options, and difficult to navigate.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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