AscendTMS Logistics Software vs Infoplus

AscendTMS Logistics Software has 254 reviews and a rating of 4.84 / 5 stars vs Infoplus which has 24 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.84 / 5 (254)
4.67 / 5 (24)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
5 / 5
Last Review Written
October 14, 2021
May 26, 2021
Pros/Cons
  • Pros

  • Fast, affordable, good looking front end, well organized, free training available, BEST CUSTOMER SERVICE, good integration, free tracking.
  • Ease of Use is by far what I like most about this software. I feel like I am missing steps, but its just that easy.
  • Cons

  • We did occasionally have issues where loads were lost, but customer service noted it and fixed those issues as far as i know.
  • The list of manufacturers to approach for business is way outdated. If businesses are no longer in business.
  • Pros

  • The implementation process not only showed us how to use the product but was also provided great training on industry best practices.
  • The ability to pretty much customize anything (if you can figure it out).
  • Cons

  • At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups.
  • If you do not have a dedicated person or team writing the script logic you will absolutely struggle with the billing module, and even then it can difficult to work with.
Pricing Range
Product Demo
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2021

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26 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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