ShipMonk vs Infoplus

RATING:

4.1

(132)

ShipMonk has 132 reviews and a rating of 4.08 / 5 stars vs Infoplus which has 113 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (132)
4.4 (113)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 29, 2023
November 17, 2023
Pros/Cons
  • Pros

  • Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing.
  • Interface is extremely easy to understand, and it has great integration into several platforms.
  • Cons

  • Also their interface is very hard to manage and can make it so you easily make some massive mistakes.
Read all user reviews
  • Pros

  • The implementation process not only showed us how to use the product but was also provided great training on industry best practices.
  • Not only that, but having the system be reliable for them is an asset that cannot be overstated.
  • Cons

  • At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups.
  • Sometime system is hacked & trouble in inventory management.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos