Shippo vs FreightPOP

RATING:

4.8

(813)

Shippo has 813 reviews and a rating of 4.84 / 5 stars vs FreightPOP which has 44 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (813)
4.7 (44)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 25, 2024
April 29, 2024
Pros/Cons
  • Pros

  • I recommend Shippo because it is user-friendly, intuitive and has saved me tremendous amounts of time and money. I have had only the best customer service, and I truly feel like a valued customer.
  • It is easy to use and the customer support is excellent. I would highly recommend them to any business.
  • Cons

  • The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall.
  • Do not expect anyone to answer your emails even if an error occurs - they will not help. Very frustrating as a customer.
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  • Pros

  • Friendly user interface, highly flexible support/development team.
  • Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
  • Cons

  • The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
  • Can be a bit slow to load information but there are tricks to fix that.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos