Starshipit vs Infoplus

RATING:

4.7

(30)

Starshipit has 30 reviews and a rating of 4.73 / 5 stars vs Infoplus which has 114 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (30)
4.4 (114)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 2, 2024
May 15, 2024
Pros/Cons
  • Pros

  • Very easy to use, excellent and fast customer support when issues have come up.
  • I can not recommend Starshippit highly enough, I am happy for anyone to contact me to discuss our experience because it has streamlined our business, which equals higher sales and happy customers.
  • Cons

  • StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash.
  • There are features I dont know how to use properly but that is my fault.
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  • Pros

  • The implementation process not only showed us how to use the product but was also provided great training on industry best practices.
  • Not only that, but having the system be reliable for them is an asset that cannot be overstated.
  • Cons

  • At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups.
  • If you do not have someone who is either willing to learn, or experienced with Js- you will struggle with implementing this software.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos