Detrack vs FreightPOP

RATING:

4.8

(43)

Detrack has 43 reviews and a rating of 4.79 / 5 stars vs FreightPOP which has 45 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (43)
4.7 (45)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 10, 2024
May 20, 2024
Pros/Cons
  • Pros

  • I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site.
  • Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly.
  • Cons

  • Having to use another app (Elastic Route) can be a bit painful, and creates some challenges when orders change.
  • Currently haven't found anything that i dislike about this software.
Read all user reviews
  • Pros

  • Friendly user interface, highly flexible support/development team.
  • Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
  • Cons

  • The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
  • Shipment tracking on a mobile device is difficult to use at the moment.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos