PackageX Logistics Cloud vs FreightPOP

RATING:

4.2

(29)

PackageX Logistics Cloud has 29 reviews and a rating of 4.24 / 5 stars vs FreightPOP which has 45 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (29)
4.7 (45)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 27, 2022
May 20, 2024
Pros/Cons
  • Pros

  • Icons are helpful of packages allocated per member, info included on home screen is great for each individual.
  • This software has increased the functionality of our day-to-day drastically and thinks of every parameter necessary to facilitate packages.
  • Cons

  • Sometimes notifications have been sent to the wrong person accidentally.
  • This makes it very difficult to track back and see when and what time a package was signed out.
Read all user reviews
  • Pros

  • Friendly user interface, highly flexible support/development team.
  • Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.
  • Cons

  • The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved.
  • Shipment tracking on a mobile device is difficult to use at the moment.
Read all user reviews
Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos