The whole candidate tracking system is very helpful in staying on top of the right talent for our open requisitions.

Good it’s a good place to have all your jobs. Good for use by larger organizations.

This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Their pricing is competitive, the dashboard clean and easy to understand, the platform 100% configurable, and the support is phenomenal. Our recruiting workflow practically runs itself.

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

My overall experience is pretty good. Some of the functionality is very easy to use, but other features need improvement.

It's also very easy to use and highly candidate-centric. The iCims staff is also flexible, very helpful and eager to make sure your experience with the product is a successful one.

This morning, we had an associate that was supposed to go out and work for the client on a 1-day assignment but the associate called in sick this morning.

We first chose this software because it was more competitive and more user friendly than our previous ATS.

I love that everything is electronic. It makes new hire paperwork so seamless- and the applicants love it also.

The reporting is horrible. It's too complicated to get what should be a standard report.

Can be very frustrating for people who do not use it all of the time.

It looses my resume Everytime I upload and log out of the software for a period of time.

User-friendly customizable ATS at a great price.

This product is easy to use and helps me track applicants. Love that you can see how many other applications the candidate has submitted.

Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Inability of workflows to work with each other. Limitations regarding employee referrals.

You can build an ATS exactly how you like from the ground up and then create sophisticated reporting features.

The project was launched on time and on budget.

The dashboard can be fully customized, the ability to post jobs within the ad itself and the integration with other software is fantastic.

Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model.

Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

The company I implemented / selected this product for still uses today. Very strong product with great customer service.

I love using ICims for recruitment. Also, the fact that multiple users can see the same job requisitions is a plus especially when you have a large team.

The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

I dislike all the numerous glitches. This software seems to have many bugs that the developers still have not ironed out.

Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

US Dollar

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products.


By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates.


Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.



LongDescription

Pre-recorded Messages

HR Management

Live Video Interview

Employee Onboarding

Two-Way Audio & Video

Application Management

Interview Management

Resume Database

Interview Practice Session

Customizable Reports

Session Recording

SMS Messaging

Internal HR

Candidate Tracking

Job Application Management

Referral Tracking

Electronic Signature

Reference Checking

Skills Assessment

Applicant Tracking

Recruiting Firms

Job Description Management

Pipeline Management

Social Recruiting

Communication Management

Matching Engine

Talent Acquisition

Resume Storage

Job Management

Individual Development Plans

Customizable Fields

Collaboration Tools

Assessment Management

Email Templates

Self Service Portal

Configurable Workflow

Resume Posting

Email Marketing

Job Marketplace

Mobile Access

Orientation Workflow Management

Compliance Management

Recruitment Management

Background Screening

Performance Metrics

Candidate Profiles

Training Management

Question Library

Social Media Integration

E-Verify/I-9 Forms

Job Posting

Workflow Management

Real-time Updates

Email Management

Video Support

Careers Page

Candidate Management

Job Requisition

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Resume Parsing

Employer Accounts

Resume Search

Panel Interviews

Employee Handbook

Chat/Messaging

Calendar Sync

Skill Assessment & Scoring

Real Time Reporting

Customizable Branding

Compliance Tracking

Reporting/Analytics

Employee Profiles

Feedback Management

Boolean Search

Interview Scheduling

Third-Party Integrations

Onboarding

Task Management

Live Chat

Document Management

Electronic Forms

Performance Management

For Accountants

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

iCIMS Talent Cloud

In Person

Live Online

Webinars

Documentation

Videos

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

Commenting/Notes

Real-Time Analytics

Text-to-Win

Surveys & Feedback

Newsletter Management

Personalization

Mobile Alerts

Automated Responses

Mass Texting

Access Controls/Permissions

Customer Segmentation

Real-Time Monitoring

Scheduled Messaging

Campaign Scheduling

2-Way Messaging

Batch Communications

Template Management

Data Import/Export

Campaign Segmentation

Mobile Coupons

Contact Management

Proactive Chat

Real-Time Data

Transcripts/Chat History

Mobile Keywords

Role-Based Permissions

Real-Time Notifications

Message Personalization

Real-Time Updates

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

iCIMS Talent Cloud vs Text Request

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