The price point is great with very robust features for the future.

I love that it integrated seamlessly with shopify. The email templates and campaigns are so convenient.

Ease of use, GREAT customer service, great templates but simple to adjust.

I am very happy with the templates, ease of use and dashboard of analytics.

On-boarding was a breeze and the templates to create emails are very easy and great looking. The integration with Shopify and the capabilities in automation are very strong.

Overall it's great value for the money and I would recommend it if anyone is thinking about it.

Very easy to use for a beginner. Great features and options and looks great.

Omnisend is a one stop, they offer cart abandonment, followup email scheduling, and sms marketing. Awesome tool, and customer service is easy to work with and very helpful.

Omnisend is so seamless. I love how easily it integrates with shopify and how easy it is to create and send email blasts with special offers.

This is an effective platform for great execution in marketing. Setting up a multichannel campaign is quite easy and satisfying.

Overall, this is a great program and I am so glad MailChimp isn't supported by shopify anymore because I would of never found this.

Omnisend is cost-efficient and we get great value from using the product.

Easy to use, clean email templates provided, also love how quick customer service is - always ready to help.

Its clean, very easy to use, very intuitive and provides great reports.

But the most amazing feature has to be the unlimited subscribers - now this is the biggest benefit, because most email services charge you depending on how many subscribers you have.

Integrates with Shopify, easy to use and creates traffic and revenue. The email templates are pretty good.

Not all my emails go to my customers and they complaint that our email goes to junk and before this would not happen.

Sometimes when customizing your templates, it can get a little confusing.

The email templates are great, tons of super clean and responsive templates to work off of.

Ve had a lot of customers notify me that these emails go to SPAM.

I love the Live View so that I can see which products are being removed from the cart most often. I also love how easy it is to set up my marketing automations.

I am missing the function to be able to send automatic emails with the latest new products on a regular basis.

I've been using this app to send emails to my clients. It's super easy to use and the reports are great.

Standard for a template based email marketing system. But as a designer I find it frustrating.

So my primary method of advertising was cut off at Christmas, rendering this software useless to me at the time I needed it most.

I feel stuck unable to implement designs I want.

Generally very good we will continue to use the tool and hope to use more in the future.

I have been using several email campaign providers for the past 10 years yet none have had the best customer service, a simple set up and amazing templates that you can customize.

Some users have complained that they did not receive the email.

Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

US Dollar

Trusted by 100k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more.

Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications.  You can also sync your segments to Google and Facebook to create retargeting ads that deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales.

Collect subscriber information from their first visit to your online store using eye-catching forms such as popups, embedded forms, the interactive Wheel of Fortune, and landing pages. Engage customers by sending interesting emails, including gift boxes and discount coupon codes. Respond to customers using Omnisend’s attention (marketing) automation with cart recovery and order confirmation emails. Keep customers coming back through personalized and timely automated emails, including order follow-ups and customer reactivation.

Omnisend invites Freelancers and Agencies to join the Omnisend Partner Program. Win more clients and receive revenue share for referred and managed accounts. https://www.omnisend.com/partners/

Sell while you sleep with pre-built workflows across Email, SMS, Push, and more. Convert store visitors to shoppers with pre-built omnichannel automations designed for ecommerce:
- Abandoned cart recovery emails
- Post-sales & order follow-up emails
- Product & browse abandonment
- New subscribers (welcome emails)
- Customers likely to churn (win back, cross-sell & reactivation emails)
- Birthday + Customer feedback
- All Email and SMS messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes.

Create beautiful and professional email campaigns and newsletters in minutes with:
- A drag & drop email builder
- Ready-made, responsive email templates on any device
- Unique coupon codes
- Automatic product picker
- Product recommender (up to 8 products)
- Plus, resend campaigns without any tedious manual work!

Grow your Email and SMS subscriber lists by collecting email and/or SMS opt-ins with fully customizable popups, signup bars, landing pages & wheel of fortune. Find ready-made & themed templates in the Forms Library, including Back in Stock notifications & onsite promotions. Plus, a built-in Email List Cleaning tool to optimize your audience.

Improve your targeting with robust segmentation and boost your conversions with well-targeted, personalized messages.
Create segments for:
- High-value (VIP) customers
- Likely-to-churn customers
- Specific category/product shoppers
- First-time/repeat customers & many more data-driven types of audiences.
- Combine email with SMS and push notifications
- SMS available worldwide
- No need to pay for multiple apps anymore!

Analyze your campaigns and your customers with real-time reporting:
- Sales dashboard
- Campaign, automation and form performance reports
- Live view of store visitor activity
- Customer Lifecycle Stage breakdowns

We’ll be here every step of the way to help support you, no matter what plan you’re on.  All customers have access to:
- 24/7 live chat & email support
- On-demand Omnisend Academy training & live webinars
- Full help center with articles and guides.
- Dedicated Customer Success managers available on plans from $400 p/month

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Text-to-Win

Sales Analytics

Multi-Channel Marketing

Social Marketing

Automated Responses

Mass Texting

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Scheduled Messaging

Marketing Calendar

Campaign Tracking

Multi-Campaign

Customer Database

Customizable Fields

eCommerce Management

Campaign Scheduling

2-Way Messaging

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Mobile Coupons

Email Templates

Subscriber Management

Email Distribution

Contact Management

Email Marketing

List Management

Real Time Data

Performance Metrics

Mobile Keywords

Click Tracking

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Workflow Management

Message Personalization

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Reminders

Website Visitor Tracking

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Channel Attribution

Dashboard

Web Forms

Discount Management

Mobile-Optimized Email

Spam Blocker

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Monitoring

Campaign Analytics

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Third-Party Integrations

Live Chat

Campaign Management

Search/Filter

For Small Businesses

SMS Messaging

Contact Database

Mailing List Management

Campaign Planning

Channel Management

Multi-Channel Data Collection

Personalization

Lead Capture

eCommerce Integration

Multi-Channel Management

Promotions Management

Multi-Store

Web browser (OS agnostic)

Omnisend has three pricing plans to choose from: Free, Standard and Pro. Upgrade and move through tiers as you grow. 

- Free plan best for a starting business or those wanting to try Omnisend. Use all Omnisend features for free. Upgrade whenever you feel ready. 

- Standard plan best for growing and mid-size businesses focused on email marketing activities (starts from $16/month). 

- Pro plan best for high-volume senders who also use SMS in their marketing mix (starts from $59/month).


Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Omnisend

Live Online

Webinars

Documentation

Videos

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

Commenting/Notes

Surveys & Feedback

Newsletter Management

Mobile Alerts

Access Controls/Permissions

Real-Time Monitoring

Communication Management

Collaboration Tools

Batch Communications

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

Omnisend vs Text Request

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