Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

Texting and everything else is excellent. You can set up notifications as well.

I tried all the trouble shooting possible on my end and nothing works.

WELL I LOVE THIS APP SO MUCH WHEN MY BOYFRIEND WOULD GET INTO MY PHONE SERVICE AND TURN MY CELL PHONE OFF AND HE WOULD NOT TURN IT BACK ON.

When I stopped using it for a month or so, I lost the number.

I didn't like that is not too user-friendly and that it has too many apps. Sometimes my text would get confused by commercial texts or get lost between the apps.

Not a lot of colors and has large ads all over. To remove the ads, you'll need to pay the $4.99 per month.

I love how it is straight to the point as soon as you download the app.

I enjoy using it to connect with others. It’s quick and easy to send a text message or make a call to solve a problem.

I dont like the fact that it is so outdated, it is really slow and there are way to many ads.

It's free and easy to use. It loads easily and efficiently.

After your allowed time then you have to pay for minutes.

It works well for sending an receiving of messages and is free for peer-to-peer texts with and initial limit of 60 talk minutes. The interface is relatively simple.

Pretty easy user friendly user application to use for texting/calling.

I like that it is free text messaging software, and that it lets me create a personal phone number (unlike web based texting that does not let you keep a number).

I like how this app will allow you to choose a phone number, and have a virtual account for phone calls and text.

I really like that this app will give you a personalized number that only you could use. That way other people will not have your number.

Pretty good overall experience. An app that works as expected.

I also feel that the app is used a lot amongst teens and younger kids and poses a bit of danger. Parents should monitor their kid's activities on this app.

I love how it’s a free mobile number to use at any time, the minutes are cheap to purchase or they might let you watch free ads for free minutes.

US Dollar

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

LongDescription

Commenting/Notes

Real-Time Analytics

Text-to-Win

Surveys & Feedback

Newsletter Management

Personalization

Mobile Alerts

Automated Responses

Mass Texting

Access Controls/Permissions

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Scheduled Messaging

Communication Management

Customizable Fields

Collaboration Tools

Campaign Scheduling

2-Way Messaging

Batch Communications

Template Management

Data Import/Export

Campaign Segmentation

Mobile Coupons

Contact Management

Mobile Access

Proactive Chat

Real-Time Data

Transcripts/Chat History

Mobile Keywords

Role-Based Permissions

Real-Time Notifications

Message Personalization

Real-Time Updates

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

SMS Marketing

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Templates

Real-time Consumer-facing Chat

Inbox Management

Interaction Tracking

Multi-Language

Real-Time Reporting

Reporting/Analytics

Polls/Voting

Contact Database

Widgets

Monitoring

Campaign Analytics

Feedback Management

Video Conferencing

Autoresponders

Customer History

Tagging

Third-Party Integrations

Canned Responses

Live Chat

Campaign Management

Search/Filter

Multi-Channel Communication

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Text Request

Live Online

Webinars

Documentation

Videos

Text Free is a texting app with a long legacy of making communication free and accessible to all. Users can send unlimited text and picture messages. Protect your privacy by using your TextFree number for dating, craigslist, online forms and more. Users can also create groups, add participants and let everyone be part of the conversation.

Text Request vs TextFree

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