Ratings & Reviews

Overall Rating

4.78 / 5 (276)

4.43 / 5 (131)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 17, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Flexibility to integrate directly with many other platforms, customer service is really helpful within seemingly seconds of sending a question in.

  • After the initial set-up the operation is seamless and does not require constant user interaction. The system just works and helps us attract new patients.

  • Cons

  • I wish there was a solution for managing Yelp reviews--I get it that Yelp is hard to work with in this space.

  • Set up was rather time consuming, but so worth it.

  • Pros

  • So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine.

  • Multi-lingual, easy, powerful, excellent reporting

  • Cons

  • The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

  • No major disadvantages. Some difficulties while switching between different languages in one questionnaire. You can't just copy a list of answers any more.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots