Ratings & Reviews

Overall Rating

4.61 / 5 (166)

4.59 / 5 (301)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 5, 2020

June 3, 2020

Pros/Cons

  • Pros

  • Easy to use, very handy customization and powerfull

  • Great product. Covers all the bases. Really easy to use. Easy to set up Designs. Easy to do any type of analysis for Total Sample.

  • Cons

  • While the frequent updates and new features are great, we often find glitches or small issues when we first start using it.

  • It is sometimes a bit cumbursome to integrate the perl script to all attributes and levels, but maybe there is a more easy way of doing that than the way i do it.

  • Pros

  • Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

  • easy to use and customize reports. Ips tracking seems amazing to me

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots