Mattermost vs Lark

RATING:

4.4

(152)

Mattermost has 152 reviews and a rating of 4.43 / 5 stars vs Lark which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (152)
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Ease-of-Use
4.5 / 5
Lark
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4 / 5
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Last Review Written
April 26, 2024
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Pros/Cons
  • Pros

  • It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.
  • We switched to this product because of lower price and option to have self-hosted messenger. Allows you to create secured and perfect internal communication and collaboration tool.
  • Cons

  • Getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.
  • Well, sometimes, I can't find the message I'm looking for with the research feature, but it surely is caused by bad search terms.
Read all user reviews
  • Pros

  • I really like using LARK Doc for its commenting capabilities. Video conferencing is easy to set up, and the A/V quality is stellar.
  • Security the safe sharing of documents, messages in groups and individuals. It is super easy to use, friendly, excellent to integrate into day-to-day processes regardless of the line of business.
  • Cons

  • The mobile version was hard for some employees.
  • Difficult to set up lark meetings everything is everywhere the UX design could be simplified.
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Pricing Range
$
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$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos