About Bluestream Health

Bluestream Health is a telemedicine solution, which helps healthcare facilities provide virtual care and streamline workflows across scheduled and on-demand visits related to wound care, home health and behavioral, among other types. Professionals can track sessions using reports and manage intake or triage across locations.

Bluestream Health enables clinics to connect patients with nurses, doctors, interpreters and other medical staff members via virtual sessions. Healthcare facilities can customize the system according to requirements, capture or share screen during video visits and create medical workflows on a drag-and-drop interface. Additionally, the Health Insurance Portability and Accountability Act (HIPAA)-compliant platform lets providers send virtu...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of Bluestream Health

Average User Ratings

Overall

4.08 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(3)

3

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

February 2021

Jason from Riverside Medical Clinic

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

BlueStream Review

Overall it has been smooth.

Pros

The fact that a browser is all that is needed and a mobile app is not required.

Cons

Clearer message or indication to the provider that they are listed as unavailable.

February 2021

Estephanie from PrimaryOne Health

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Great tool for Telehealth service delivery

Pros

I really enjoyed the simple interface and easy to use software. My clients did not have any issue accessing the link and using the software. One feature I really appreciate is being able to share my screen which can be helpful during counseling session where resources can be shared.

Cons

I have not had any issues with this software so far.

February 2021

Samantha from Brewer PT

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

February 2021

Very easy to use for both clinician and patient

I like the ease of usage but the inconsistency leaves it something to be desired.

Pros

I really like that it is so easy to send link to connect to the patient. It can go to text message or email from same screen. Patient needs to only click the link. Super easy!

Cons

The program is very inconsistent on whether audio and video will work. Sometimes you have video and sometimes you audio without video. It will also drop alot.

February 2021

Monica from PrimaryOne Health

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

February 2021

Technology Issues

Overall, I'm glad we were able to find a system, since none is perfect, that has allowed for us to continue providing health care services to our patients but it definitely has a lot of kinks that need to be worked out.

Pros

The ease of being able to send a link without individuals needing to download "another" application for them to use. Also, the ability to use screen share option is nice.

Cons

First, the technology issues are terrible, especially for when clients/patients are using their cell phone. If a call comes through during the video call, the audio kicks out and I've yet to identify a good solution to prevent this from occuring. Also, it would be great to add in a "waiting room" feature so that health care providers can tell if a client/patient has received the link to the correct contact info and whether they have connected or not.

February 2021

Jessica from Vesta Healthcare

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

February 2021

Unstable

I would give this a poor to fair rating. We would much rather use another service that is not so variable. We can send a google meet and it works immediately - but the same phone in the same location and they can not get bluestream to work. It is very disappointing. Also we need more than 2 people allowed on the call extra. We need 3-4 people to be able to call on a video chat.

Pros

We like the ease of adding other people and translators to the call as well as transferring the call.

Cons

This software is very unstable. It does not work if the internet is not perfect, if anyone using on a phone and the receive a text or call, they lose all sound. The call needs to be ended. Reconnected and get a new translator or expert on the call. It is very difficult.