Bluestream Health Software

Bluestream Health Software

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About Bluestream Health

Bluestream Health is a telemedicine solution, which helps healthcare facilities provide virtual care and streamline workflows across scheduled and on-demand visits related to wound care, home health and behavioral, among other types. Professionals can track sessions using reports and manage intake or triage across locations. Bluestream Health enables clinics to connect patients with nurses, doctors, interpreters and other medical staff members via virtual sessions. Healthcare facilities can customize the system according to requirements, capture or share screen during video visits and create medical workflows on a drag-and-drop interface. Additionally, the Health Insurance Portability and Accountability Act (HIPAA)-compliant platform lets providers send virtual car...

Bluestream Health Pricing

Bluestream Health is offered across four pricing plans, outlined below. Rapid Response: Available for free Small Practice : $25 per provider per month Group and Enterprise: Please contact Bluestream Health for pricing information

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Bluestream Health video visits

Bluestream Health User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 59 reviews

Alexandre

Company size: 5,001-10,000 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

The solution in telemedicine

The solution I was waiting for

Pros

This is a powerful tool that allows me to take care of my patients.I can customize many features so I feel in control of all the ethical aspects. It’s amazing that feature of capture screen.

Cons

I have experienced some audio issues that I think it’s a bug from the software.

Martha

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

March 2021

First time q

I’d say my experience was very good overall. They’re just a few clients with more difficulty with technology or do not have high-speed Internet to connect with me. So it’s been great to have no interruption and continuing to provide mental health care to my clients throughout COVID.

Pros

The option of contacting my client by text or. Email each time.

Cons

When interrupted by a call the connection doesn’t return to video and audio. Have to restart our connection. At least we can reuse the original link!

Reasons for choosing Bluestream Health

The ease of use And flexibility. No app, no code and option to use email or text.

Monica

Company size: 51-200 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Functionality

out of 5

February 2021

Technology Issues

Overall, I'm glad we were able to find a system, since none is perfect, that has allowed for us to continue providing health care services to our patients but it definitely has a lot of kinks that need to be worked out.

Pros

The ease of being able to send a link without individuals needing to download "another" application for them to use. Also, the ability to use screen share option is nice.

Cons

First, the technology issues are terrible, especially for when clients/patients are using their cell phone. If a call comes through during the video call, the audio kicks out and I've yet to identify a good solution to prevent this from occuring. Also, it would be great to add in a "waiting room" feature so that health care providers can tell if a client/patient has received the link to the correct contact info and whether they have connected or not.

Tanvi

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Exceeded expectations!!

Very cost effective and time efficient, two qualities that I am sure all healthcare providers appreciate when using telehealth services. Very easy for patients to access and understand, which makes it more effective for the whole telehealth experience. I had many patients who are not used to using computers be able to use this without a problem and without any glitches.

Pros

The software is extremely user-friendly for a person who is not very tech savvy like myself. It was super easy to install and my patients had no difficulty reaching back to me using the link that was sent to them. I like the option of using the phone number or email ID, which makes it easier for patients to access their healthcare providers via Tele health. It has great features and everything is self-explanatory; so user-friendly! I love the software!

Cons

Honestly I have not found anything wanting of the software. As long as they keep up the maintenance work and keep delivering the same quality, I will be more than happy to continue using it and recommending it to others.

Abbey

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

March 2021

Appreciative of the service

I have had a positive experience with Bluestream and although in the past I would not have considered telehealth, it has served a purpose during the pandemic and may in the future.

Pros

I am clinical psychologist in an sole private practice. When the pandemic hit, I looked for a reliable HIPPA compliant platform to "see" my clients remotely. Bluestream offered this service and did not charge me. The video and sound was clear and allowed my clients to continue with their treatment during this most stressful time. I am very much appreciative of the service and their generousity.

Cons

The glitches that occurred were not a function of the software, but of the internet strength of clients.

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