They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.

I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Sometimes based on internet service providers, the service can be slow. But this is an outside problem.

This software is great for the non-techie [any client I have who is not and me too. Easy to use AND easy to explain to my clients for them to use - a huge plus.

Doxy is a perfect solution for a solo practice psychotherapist needing to work online.

Easy to use, user friendly, quick, nice Dashboard, Good Price.

Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.

It can be buggy sometimes and suddenly stall or stop in the middle of a therapy session.

Ease of use and simplicity of platform. Overall a positive experience.

I love that it is free while still being a HIPPA compliant platform. It has let me grow my business and has helped mitigate the costs.

This is a super simple browser-based application that gets you connected with your provider in a snap. I like that it's simple and intuitive.

My patients have been fairly satisfied with our telehealth care delivery this week, and the platform is easy to use from the provider side.

Sometimes there are lags but that might have more to do with my internet connection.

Customer service is excellent and responsive. My patients to dot have to download software.

You can use it for free, and the paid plans are very reasonable. They offer discounts if you do a low volume of telehealth calls a month.

If either the user or the consumer does not have a good internet connection, it may result in blurry and lagging pictures may be blurry or simply dropped connections.

We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great.

Poor customer service access even for premium/paid service and frequent loss of service completely. I would say it drops more than half of my sessions and I have to finish by phone.

One of the things I most like about this software is the clients using it do not require an account. As a therapist, I appreciate privacy and the HIPPA compliance.

Clients love the simplicity and the virtual waiting room. I am using the free version and it's excellent.

I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

It's free, it's secure (HIPAA compliant), and it works reliably, albeit not always perfectly, with the occasional hiccup or freeze.

Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.

I have been pleased with the customer service I have received as an individual utilizing this platform and would like to upgrade when I am able, especially if distanced PT services remain necessary.

It was recommended by my agency to utilize for Telehealth counseling sessions. My clients and I love the ease of use.

The connection is reliable & customer service is responsive.

With a few execeptions do mostly to the quality of the sound, I am very happy with their services.

I am extremely happy with Doxy.me and would highly recommend it to anyone in the mental health fields [plus for other appropriate uses as well.

I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

US Dollar

Doxy.me is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required.

To begin a telemedicine visit, patients click on a personalized room URL shared via email or SMS by the practice or individual provider. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.

The Clinician Dashboard creates lists of upcoming patient appointments and helps providers transition between telemedicine sessions. Several patients can use the online check-in feature which automatically updates the provider patient queue on the Doxy.me platform.

Doxy.me offers waiting room personalization by allowing providers to send videos and images to patients before a telemedicine session begins. This solution also records meeting history, including patient details, date of appointment, and call duration.


LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

HIPAA Compliant

Confirmation/Reminders

Virtual Waiting Room

One-to-One Messaging

Self Service Portal

Compliance Management

Email Reminders

Workflow Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Branding

Monitoring

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Live Chat

Document Management

For Medical Purposes

For Healthcare

Remote Treatment Planning

Mac OS

Web browser (OS agnostic)

Windows 10

Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.

Monthly Professional Plan: $35/mo
Monthly Clinic Plan:  starts at $50/mo for 1 provider
Annual Professional Plan: $29/mo
Annual Clinic Plan:  starts at $42/mo for 1 provider

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Doxy.me

In Person

Live Online

Webinars

Documentation

Videos

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

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