Eventbrite vs Eventzilla
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
October 3, 2024
June 26, 2024
Pros/Cons
Pros
- Top benefits include the ease of setup, scheduling and promoting each new event. Simple registration which syncs with most email and calendar platforms and insightful and clear reports and analytics.
- Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.
- Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.
Cons
- Horrible customer service. We are unable to log into our account to see who paid for the event.
- They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
- It was confusing for my users to use the system from their end. It was common for people to register wrong.
Pros
- They put ease in the planning as they connect you to your attendees. Their software was is easy to use, visually appealing, and helps to make your event shine.
- I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.
- The cost was affordable. I loved how easy it was to setup the conference information, such as agenda, speakers, etc. I wish I had discovered earlier in the planning process.
Cons
- Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading.
- I was charged approx $5 and I didn't know why. I didn't find a reason why within the site or in the constant emails that were sent to me telling me I was delinquent.
- Ticket purchasers intermittently do not receive their PDF tickets. Sometimes ticket purchasers get charged twice for one ticket.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
