Onlive vs ThunderTix

RATING:

4.5

(24)

Onlive has 24 reviews and a rating of 4.54 / 5 stars vs ThunderTix which has 253 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (24)
4.8 (253)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 27, 2021
April 19, 2024
Pros/Cons
  • Pros

  • Really like the curated experience that kick off the progress and its impossible to fail to build a beautiful site and yet it feels really robust.
  • I love how quickly and easily I can set up registration websites. I've also received great support from the team - helping to troubleshoot, customise solutions and answer all types of questions.
  • Cons

  • Some of the colors can make it hard to decipher.
  • They did not offer a full white label because privacy settings are always going back to there website and there’s no way to redirect or turn this feature off.
Read all user reviews
  • Pros

  • Ease of use and customer support. Reports were useful and easy to customize.
  • Easy to use and the customer service is very responsive.
  • Cons

  • The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
  • Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos