Egencia vs Zoho Expense

RATING:

3.9

(51)

Egencia has 51 reviews and a rating of 3.88 / 5 stars vs Zoho Expense which has 983 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (51)
4.6 (983)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 21, 2023
April 26, 2024
Pros/Cons
  • Pros

  • Engencia’s biggest pro is how it sorts the price range in accordance with your company’s business policy. It allows me to easily determine what flight, hotel, or car is the best options.
  • I really like the ease of using Egencia. I book flights for myself as well as other co-workers several times a year.
  • Cons

  • I wouldn't subject your employees to potentially losing money over poor service, an inflexible platform, not to mention they nickel and dime you for every reservation.
  • It does lack some of the features and control that you get with the desktop site.
Read all user reviews
  • Pros

  • Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time.
  • I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain.
  • Cons

  • Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out.
  • Some trouble getting QBs Desktop integration working.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos