AMCS Utility Billing vs CIS Utility Billing

RATING:

4.8

(80)

AMCS Utility Billing has 80 reviews and a rating of 4.8 / 5 stars vs CIS Utility Billing which has 165 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (80)
4.6 (165)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 5, 2024
October 19, 2022
Pros/Cons
  • Pros

  • All in all, very AWESOME. Thanks to the crew and I just Love the waterworks program.
  • We at Compton Water have been very pleased with Water Works software. Their tec support is knowledgeable and always eager to help us with any issue.
  • Cons

  • I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty. I just have to watch for then and take off the credit balance.
  • If i get stuck i will call Terri, and end up saying duh.
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  • Pros

  • The software is easy to use; the company is excellent in its implementation; tech support is great - the response time is excellent; and there is not enough this company can do for it's patrons.
  • This is quality software backed by the integrity of an awesome staff. If you get a chance to work with the staff at CUSI, don't hesitate.
  • Cons

  • We have had some bumps along the way which were difficult, as is any change.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos