365villas vs Hostaway

RATING:

4.7

(167)

365villas has 167 reviews and a rating of 4.74 / 5 stars vs Hostaway which has 868 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (167)
4.7 (868)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
April 26, 2024
Pros/Cons
  • Pros

  • Extremely comprehensive and user friendly. Catering for all aspects of vacation rental.
  • It covers almost all areas of our business from website, to OTAs, to guest communications, to housekeeping and accounting. It is easy to use and with a good deal of configurability.
  • Cons

  • The only problem so far is the learning curve to learn to use all the aspects of the software.
  • Anything that I have ever wanted and requested was eventually added. No real cons to this software.
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  • Pros

  • Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
  • Hostaway has been a great company to work with. Great customer service and everything is as promised and advertised.
  • Cons

  • I'm trying to look up last years revenue for taxes and it will only show me until last april so I am missing 3 months.
  • Horrible customer support and very difficult to use. And if you do use it you will have a very difficult time getting rid of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

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32 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos