Ciirus has helped me jump start my business

Helped get a head start on my business

Pros

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Property Manger User of CiiRUS Vacation Software

Pros

1. Ciirus Customers Services are very helpful and this Vacation Rental Software has many capabilities for companies big and small 2. It great that the system can integrate with Channel Operators, so you can manage all your bookings in one place 3. The Mobile App is wonderful for Managers on the go 4. Ciirus has made many improvements since I started using it in 2017 and the support team continue to work with managers asking for their input, so thank you!

Cons

1. The desktop version is not very user friendly for Property managers on the go as trying to access it on your phone while out on the field to add and edit bookings or add costs to a work orders is a task...I can do it on my Iphone but its not very easy so adding that feature to the mobile app would be a great addition to the mobile app 2. Ciirus does not integrate with my online Quickbooks, you must have the QB Desktop version which is another licence 3. The Owner Statements can be a bit confusing when there are lots of entries to the Owner 4. I think a 3 day training course in learning how to fully utilize everything Ciirus has to offer to small businesses like myself would be very useful and I would pay money to attend this course if it was offered. I think if i learned how to properly use Ciirus I would save lots of time trying to figure where i am financially with my business, as i have to input manually everything onto Quick books, so double work

Roberto and his staff are always pleasant to work with.

Pros

It is easy to navigate. It was the first software that I used and will continue to used for the foreseeable future.

Cons

There is so much to learn you cannot possibly learn it all. Each time it updates we must learn it all over again. I have used this software for the past 7 years and have only begun to scratch below the surface. I do wish that we were able to access the Rental Exchange feature without it costing an arm and leg. More one on one training would be very helpful. Perhaps monthly webinars to further help each companies staff.

Easy to use interface & Exceptional Customer Service

Pleasant & Convenient

Pros

Custom Reporting & Real-Time 2 way API

Cons

Missing listing amenities for Airbnb and HomeAway. We had to change to "Limited Sync" to make certain listing changes.

Great ideas that fall short on delivery

Ciirus was a last minute decision to help assist with the purchase of a rental company. They have great ideas and could be a major player in this field. They unfortunately are trying to expand and grow too fast to keep control of the program, therefore failing miserably with customer satisfaction.

Pros

The concept of the whole program that Ciirus has come up with is great, and they have a lot of good ideas on the platform

Cons

The program is loaded with bugs and glitches that makes using it a regular frustration. Getting help from the help desk in not as quick or easy as you would expect, even a non reply occuring every now and then. I've even been told regarding one of the glutches that they can't figure out why it changes the dollar numbers from one screen to the next. Kind of an important item in business, not to mess with billing. Last update crashed my computer, and locked me out of Ciirus for over a day.