VacayHome Connect
About VacayHome Connect
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Most Helpful Reviews for VacayHome Connect
1 - 7 of 7 Reviews
Caroline
Hospitality, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Product for Expedia
The team got my content scores to be 100% on Expedia and Booking.com and doubled the bookings I got from the channels.
CONSI did want to answer my own inquiries but their call center does a nice job
Reason for choosing VacayHome Connect
The system was simple and easy to use. They had a team that made the transition seamless, only took minutes to import my properties and get them going in days.
Terry
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
VacayHomeConnect
Very good
PROSEasy of use. Great customer service. Good return on investment.
CONSNone.
Lori
Hospitality, 2-10 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2021
They do not pay their property managers for reservations
Started out ok until I stopped receiving payment for reservations. They currently owe our company $40,000 in past due rentals. They respond to emails but have no answers as to when payment will be made. This has been going on for the past 18 months
PROSEasy set-up. There is absolutely nothing else that I liked about this company.
CONSNon-payment for reservations they booked into our properties
Randall
Financial Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Strong platform and responsive team
Working with VacayHome Connect is a pleasure. The team is always receptive and helpful. They have a truly innovative product that is highly recommended. We look forward to continuing our productive relationship
PROSStrong support and leadership team. Reliable and do as they say.
CONSNo comments here. I have nothing to add that would suggest I am unhappy with this relationship.
Jenny
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Produced alot of bookings!
We had a ton of availability left in our shoulder season and we were able to fill a ton of room nights through their connections!
CONSI did not want to pay Expedia's commission but they allowed us to increase the rates to Expedia.
Renee
Hospitality, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2021
DO NOT USE THIS COMPANY FOR A CHANNEL PARTNER
RENTAL COMPANIES BEWARE..... This company collects your rental money from the rental guests and then NEVER PAYS you for your reservations. I have lost over 100K in 2020 reservations and fortunately cut the connection fairly quickly with them or they could have done much more damage. DO NOT USE THEM AS A PARTNER CHANNEL. THEY ARE THIEFS!
PROSNothing.................................
CONSEVERYTHING...............................
Marie
Hospitality, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
VHC Review
It has been great the 2nd time around. I really enjoy the team that I work with.
PROSIt has been very easy to use and easy to understand.
CONSI do not really have anything that I consider a con at this time.