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Cornerstone Software vs Onward Vet

Cornerstone Software vs Onward Vet

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Overall Rating
4.1 (172)
5.0 (28)
Ease-of-Use
3.8 / 5
4.9 / 5
Value for Money
3.8 / 5
5 / 5
Customer Support
4.3 / 5
5 / 5
Functionality
4 / 5
4.9 / 5
Last Review Written
March 17, 2025
August 1, 2021
Pros/Cons
  • Pros

  • This is a great program that we've utilized for 20 years. Would love to see some improvements, but overall happy with it.
  • Ease of use for everyone in the practice. I like how things are laid out and that everything has a nice order to it.
  • Secure, Reliable, Excellent Support, Customizable, once you understand what you can do, there is SO much you can do you practically forget and the rediscover and go back and do more.
  • Cons

  • The lack of wellness plan offerings. We had to write it in ourselves which lead to many missed charges and extra discounts given since it wasn't automatic.
  • In general Cornerstone is just a cumbersome software with a lot of inefficiency which is very annoying for ER work.
  • Buggy, slow, and if I could give customer support a negative review I would. Our hospital has lost literally thousands of hours to trying to Macgyver this junk into working.
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  • Pros

  • I have not been disappointed and am continually impressed with how "user friendly" it is. The support I receive from Rajat is the best.
  • Additionally, whenever we have had questions or suggestions to improve the functionality for our practice, The customer support team have been great. Definitely recommend this software.
  • We have used this system for 3 years and have been very pleased with the functionality and simplicity of the software as well as the ability to train new staff members on its usage.
  • Cons

  • At the start it was a bit confusing and frustrating to learn the flow of the program.
  • We do not have to search for lost paper records anymore.
Read all user reviews
Pricing Range
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$
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$
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos