It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs.

The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.

They also weren't able to access our server and had limited capabilities once they logged on to our system. It's just been incredibly frustrating all around.

They fired our implementation person along with about a quarter of their staff the day before we went live.

We were lied to when we signed and unless you copy the CEO on every email, no one answers. It's just bad software with no customer support.

I didn’t identified, the team helped us every time we had problems or questions.

Very user friendly, easy to use and accessible for everywhere you have a connection to internet.

After adopting Digitail, I could concentrate more on treatment rather than losing time on different areas.

I like the simplicity of this software and the ease of connecting with the clients through email and texting.

User friendly solution for both vets and pet owners.

The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients.

Things continue to improve without having to wait for updates. Customer Support is stellar.

Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience.

The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years.

Sebastian is hands on and consistently gives amazing support, and is extremely patient and dedicated to the software and its constant improvement.

Digitail help to better organise and run my daily practice. Pet parents follows their fur babies pet record better using a well deserved tool for this era.

Also, they provide great customer support, the entire team from Digitail is always ready to help.

Pet parents were more trustful and they are always at ease interacting with their vet. Developers are always helpful and provide monthly upgrade to the interface and options, which is great.

Easy to use, intuitive, easy to acces from anyware.

Super great customer support, the software was a good addition to our practice, helps me and my collegues.

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward.

We didnt receive any proper training and had a  hell of a time figuring it out. SENSITIVE CONTENT] did try but seems her hands are full.

The support at digitail is amazing. The SMS reminders work perfectly here in australia (unlike other solutions I looked at) and the SMS rates are super reasonable (by far the best value I found).

No payroll component activated for Australia. Would be complete package if this was provided.

Overall Good, Has some very good components when you know how to use them.

The Service we receive from Vision is exceptional. While there can occasionally be a wait on the support line, the staff are worth the time.

All our staff have been fantastic with the transition and are so pleased with the many features which make the day to day jobs more efficient, yet simple.

Cons: Lack of spell check, report designer, marketing, current balance on general client search. If Brad's away we struggle to get help.

Diary integrated with the appointment book (.net) would be good. I think the overall appearance of the visions screens, tabs etc.

Ability to add stock message on invoice makes it easy for clients to understand what each item is for. Excellent customer service and support.

Vision VPM user for 9 years with excellent customer support.

The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble.

We have been fortunate enough to participate in some beta testing of new modules, and find the VISION response to problems to be very rapid. I would definitely recommend this product.

Software perse this is your typical PIMS system with more or less the same features like any other.

We are normally only calling when we have major IT/programme concerns & too not have direct access to fix straight away can be a little frustrating.

We have been using the program for over 6 years and have found it to be very user friendly.

This has improved lately with the addition of shortcut toolbars. Email system inbuilt is a bit cumbersome to use and needs updating.

Still fully functional, just a little tired looking.

Customer service team super helpful and knowledgeable. Very diverse software, that is user friendly.

Reporting is a little clunky, but most popularly required reports are available (this is an issue for much accounting software, btw).

Only the odd time when they've been unavailable due to not enough support staff on the day.

Support is good - see comment below - some great people on the team - Liz Z and Hayden spring to mind.

The feeling in  the hospital was borderline panic. Everyone was so nervous.

Whilst we don't fully utilise this, it is extremely powerful. Most integrated if you're a Provet customer, but still quite good for other suppliers.

Their dedication to helping us ensure our business has all of the system support it needs is fantastic. They're also really lovely.

Vision has myriad useful features to make managing our day simpler. It's customisable, has automation features to take some of the load off, and is clever.

Overall I am happy with Vision and it has help our business to grow.

Ease of use, great reports and GREAT back up service.

The Controlled drug report is extremely useful - allowing precise reconciliation with the drug register. Integration with Vetscan machines for recording pathology has been a great help.

All in all very satisfied with the product. Matches functionality of main competitor with more modest hardware requirements.

I would be very weary of any Shein software from this point on in the future.

Im still learning all the things Vision can do.

The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running.

I have used Vision VPM since 2006, having previously used other veterinary software including RxWorks. The VISION product is intuitive and easy to use, and is continually being updated and improved.

They're quick with solutions and suggestions, are keen to teach how to rectify issues ourselves, and are able to quickly help with anything we can't fix here.

Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time.

All the groundwork is done behind the scenes with no disruption to the hospital. Tracy then came in to train all the staff for 3 days.

On top of the usual integration of billing and history and automatic diary notes and reminder generation, features include.

What we as a business like most about VisionVPM is its ease of use.

US Dollar

Digitail is the fastest-growing Veterinary Management Software for expanding veterinary practices. We support practices to optimize their operations by leveraging technology and AI. Coupled with our intuitive interface, we offer unlimited training and 24/7 human support. Trusted by 100s of practices, including renowned animal hospitals and independent clinics, Digitail turns daily tasks into seamless processes, increases client compliance, and facilitates effective multi-channel communication. 

Get on board with Digitail - an all-in-one solution created by vets for vets, promising to transform your practice while you focus on providing personalized care to your clients.

LongDescription

Treatment Planning

Patient Records Management

Purchase Order Management

Electronic Payments

Payment Processing

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Calendar Management

Telemedicine

Template Management

Data Import/Export

Accounting

Self Service Portal

Inventory Tracking

Imaging and X-rays

Client Portal

Email Reminders

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Customizable Templates

Billing & Invoicing

Accounting Integration

SOAP notes

Stock Management

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Check-in/Check-out

Whiteboard

Status Tracking

Automated Scheduling

Task Scheduling

Patient Intake

EMR/EHR

Historical Reporting

E-Prescribing

Medical Billing

Patient Portal

Live Chat

Web browser (OS agnostic)

$119 per vet per month billed yearly or $149 per vet per month billed monthly for MOBILE VETS version
$240 per vet per month billed yearly or $300 per vet per month billed monthly for BRICK & MORTAR version

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Digitail

In Person

Live Online

Webinars

Documentation

Videos

VisionVPM is a veterinary platform that helps businesses streamline client management, marketing and appointment scheduling operations. It enables healthcare professionals to consult patients through video conferencing functionality and capture and store patient details in a centralized repository.

It offers a variety of features such as billing, performance tracking, an activity dashboard, automated reminders, communication management and more. The application allows employees to organize marketing campaigns and send promotional content to clients via text messages and emails. Additionally, VisionVPM lets administrators generate custom reports, track expenses and manage inventories via a unified platform.

VisionVPM facilitates integration with numerous in-house applications such as eVetPractice, AVImark, RxWorks, ImproMed, RoboVet and more via APIs. Pricing is available on request and support is extended via phone, email and other online measures.

Contact Covetrus Software Services for pricing details.

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