Their helpdesk is fantastic. What we really like is continual innovation that assists our business to streamline our processes.

POS integration and the ability to notify your clients via SMS and email. Being cloud hosted is a plus for those who require more flexibility.

Not having complete tracability of invoices that have been cancelled or deleted. But this will be a feature in  the future which will assist us.

We have used VetLinkSQL for years, it's a quality product, has great features and is value for money.

The training has been thorough and supportive, and the help desk staff have been absolutely brilliant.

Extremely easy to use with a huge number of features and numerous third party integrations.

For ease of use we save relevant digital Xrays to Vetlink which are attached to the animal files for easy access.

I find VETLINKSQL to be very easy to use despite not having had any formal training on it yet. Whenever I do have a question, the help desk staff are always available and happy to help.

The support staff was very comprehensive in his introduction of this program to us. We were comfortable putting our business needs into this program with his guidance.

Very innovative company that comes up with new and exciting features all the time. Excellent customer support.

The recent innovations are excellent. The abilities of Vetlink to interact with products like Smartflow and our Idexx in house lab equipment help to improve work flows and efficiency.

We also noticed an immediate improvement in the speed of the application and are very happy with the change.

Searching for specific types of records can be difficult to work out. But this is a more complex task anyway.

Vetlink is very user friendly, amazing support and very easy to do business with. We have referred many other Vets to buy Vetlink and will continue to do so.

The inter-activeness of the diary is great, the ability to easily upload images into the patient files is also an asset.

Easy to use system with outstanding technical and customer support. There are also many great features for reporting.

Anyone can be selected from the drop down where that option is available but for general use it is not convenient to have each user log on/off to perform an action.

Have to build templates/forms within the software. Difficult to find sms communication history for a client when its sent through the system.

Recently, for unknown reasons that file disappeared and as expected it was a week  or two before this was detected.

Perfectly satisfied with our decision to go with VetLinkSQL. Compared to some of its competitors its great value for money too.

When we looked at upgrading our software we looked at all the leading veterinary software packages in the market at the time and Vetlink was hands down the best out there and still is.

Our server crashed with multiple drive failures, and our tech was out of options.

From the very start the team at Vetlinksql have been great. Customer service is always friendly and prompt and as far as value for money, it's better than any other program I seen.

We have recently integrated our in house Idexx Catalyst One machine with VETLINKSQL and it is a huge improvement to our in-house testing procedures & billing.

Just amazed as how quickly and smoothly I got moved to the cloud.

The other huge benefit is we are financially far better off, which means improvement to our bottom line.

Value for money, user friendly, great customer support.

Clipboards are hard to see and not that obvious.

Great product, continued development, great support and all of this at a reasonable price.

This software is SO easy to use, yet still comes with all of the features that our clinic was looking for.

We are still working on the workflow for our practice, but overall it is very easy for new team members to learn, and a relatively smooth switch from paper charts to paperless.

We needed medical records and a system that would download line item detail into Quickbooks so that we could stop doing double entry. We love that Vetter allows for MWI and Abaxis integration.

I was absolutely amazed at how good the customer service is, as they quickly responded all our emails, or calls with answers to all our questions.

I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

Easy to navigate and costumer service is excellent.

Amazing support, very timely with their response. Easy to use and intuitive with more than one way to arrive at a desired outcome.

Overall good experience, however we needed the tax breakdown and unfortunately had to switch programs.

I appreciate the ease of use and incredible support. The best part for me is that I can access the software when I'm on the road.

I am in LOVE with Vetter Software!!! Not only is it EASY to use, easy to obtain, extremely affordable...the Customer Service is above and beyond.

Love the fact that we don't need a server or have to purchase expensive software. Accepting payments is easy with their integrated payment processing and we don't need fancy terminals to do it.

We have made the change from paper to paperless and are improving our reporting and inventory management by using Vetter.

Vetter Customer Service is superb - very knowledgeable about basic uses, always friendly.

The customer support and responsiveness is fantastic and always feel that my satisfaction is of tantamount importance to them. They are always willing to listen to feedback and suggestions.

Really enjoy working with Vetter, wonderful customer support and responsiveness and very intuitive.

The disadvantage was that I had to login into each location when searching for a patient since it was not possible to search for a patient in one location if I was logged in at another.

The responsiveness of tech support is fantastic.

Wonderful- fantastic customer service, even better product.

Vetter is integrated with our outside lab as well as other ancillary businesses that help make the system a true 'all-in-one' program.

Out of all the cloud-based software available (and I have demoed many), Vetter had the best ease of use and the best value for your money.

Easy to use software that did everything I needed without the large upfront cost.

Lack of automated or custom reports. Lack of key metrics and KPIs in reports (e.g. COGS).

I love that it is cloud based , it helps me help clients even when out of the office. You will not find better customer service anywhere!!! They are always there when you need them.

There is no current report that will tell me how much pharmacy inventory is on my shelf and how that compares over time.

Vetter has been an excellent solution, and the team is incredibly responsive to our needs and requests.

Our practice grew rapidly and Vetter improved dramatically over the many months we have been working together.

Flexible and customizable veterinary software, constantly improving.

I like how it's easy to navigate and access. Not overwhelming to understand how to learn.

As always with any PMS software, there are a few new features missing that were present in prior PMS packages.

It is not available offline which can make it difficult to use in remote areas and the inventory section took a while to learn.

We have thousands of dollars invested in this software. We are stuck with this company because it would be way too expensive to move our database to another company.

US Dollar

VetlinkPRO is a SQL-based veterinary practice solution that helps various types of veterinary practices manage clinics. Key features include appointment booking, reminders, billing, inventory management, e-forms, reporting, a client portal and cloud backup.


VetlinkPRO allows users to configure their appointment-book layout, functionality and look. Customers can book appointments online through a booking website provided by VetlinkPRO. Text-message communication tools enable clients to receive notifications about pets' post-surgery status, appointment reminders, vaccination reminders, special offers and more. The document interface allows users to work in multiple windows at the same time, running multiple tasks.


VetlinkPRO also supports third-party integrations with e-commerce programs and data-facilitation providers. Reporting feature let users generate reports on staff-performance reports, sales and clients.


VetlinkPRO is available both as cloud-based solution and as an on-premise solution. It also provides mobile apps for both iOS and Android.



LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Document Storage

Activity Tracking

Confirmation/Reminders

Calendar Management

Template Management

Accounting

Inventory Tracking

Imaging and X-rays

Client Portal

Workflow Management

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Web browser (OS agnostic)

Windows 8

Windows 10

Contact Computer Fanatics for pricing details

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

VETLINKSQL

In Person

Live Online

Webinars

Documentation

Videos

Established in 2011, DaySmart Vet (formerly Vetter Software) has remained dedicated to delivering easy-to-use, cloud-based practice management software designed to meet the needs of veterinary clinics of all sizes and specialties. Our mission is to empower clinics by automating tasks, streamlining workflows, and improving client communication. From appointment scheduling and reminders to inventory management and payment processing, our comprehensive platform has you covered, freeing up your time to focus on what matters most – your patients. Take a proactive step today by scheduling your personalized demo to experience firsthand the benefits our platform can bring to your veterinary practice!

Features include online booking, digital forms, automated reminders, collaborative SOAP notes, client and patient management, inventory management, one and two-way texting, integrated credit card processing, 30+ partner integrations, a client-facing pet portal, and dedicated 24/7 phone and email support.

Purchase Order Management

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

Charting

Electronic Signature

Invoice Management

Communication Management

Customer Database

Data Import/Export

Email Reminders

Activity Dashboard

Automated Scheduling

Estimating

Customizable Templates

Accounting Integration

Check-in/Check-out

SMS Messaging

Task Scheduling

Patient Intake

EMR/EHR

Medical Billing

Patient Portal

Whether you’re a solo practitioner or a multi-doctor practice, we’ve got a plan that fits the unique needs of your business. Packages starting at $116/month!

VetlinkPRO vs DaySmart Vet

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