# ALICE Receptionist Software Reviews, Demo & Pricing - 2026 > Review of ALICE Receptionist Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/visitor-management/alice-receptionist-profile --- [Home](https://www.softwareadvice.com/) / [Patient Check-In Kiosk Software](https://www.softwareadvice.com/medical/patient-kiosk-comparison/) / ALICE Receptionist Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/alice-receptionist-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/alice-receptionist-profile/alternatives/) # ALICE Receptionist 2026: Benefits, Features & Pricing Wondering if ALICE Receptionist is right for your practice? Our Patient Check-In Kiosk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ALICE Receptionist 4.5 [(39)](https://www.softwareadvice.com/medical/alice-receptionist-profile/reviews/) Pricing Starting at $299.00 per month ### About ALICE Receptionist ALICE Receptionist is a cloud-based and on-premise visitor management solution suitable for small, midsize, and large businesses across various industries. The key features of the solution are visitor registration, motion detection, badge printing, a company directory, and event management. ALICE Receptionist helps users to automate their visitor management process. Other features include department listings, two-way communication, employee notification, image capturing, and remote monitoring. The solution has a motion detection feature that greets visitors with a personal message when they walk into the detection range. It offers integration with cloud-based and on-premise communication systems such as Cisco, Avaya, and Microsoft Skype. ALICE Receptionist is available on a monthly subscription basis. Hardware components like wall-mounted displays, kiosks, and desktop systems are offered that are required for setting up the solution. It is available globally and offers multilingual support. Support is available via email and phone during business hours on weekdays. Wondering if ALICE Receptionist is right for your practice? Our Patient Check-In Kiosk Software selection experts can help you in 15 minutes or less. ## ALICE Receptionist User Interface ## Popular ALICE Receptionist Alternatives Main Product ALICE Receptionist 4.5 [(39)](https://www.softwareadvice.com/medical/alice-receptionist-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.27Value for money - 4.62Customer support - 4.41Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.4 [(367)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.26Value for money - 4.23Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) 4.4 [(655)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.51Customer support - 4.24Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [zHealth](https://www.softwareadvice.com/medical/zhealth-ehr-profile/) 4.6 [(128)](https://www.softwareadvice.com/medical/zhealth-ehr-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.63Value for money - 4.56Customer support - 4.48Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Genesis Chiropractic Software](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/) 4.5 [(310)](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.42Value for money - 4.54Customer support - 4.41Functionality Pricing Starting at $97.00 per month Get Price ## ALICE Receptionist Pricing and Plans Starting price: $299.00 per month Free Trial Free Version Basic $299.00 flat rate, per month Plan includes: - Cloud Administration - Cloud Communications Service - Company & Employee Directory - Corporate Branding - Support Premium $399.00 flat rate, per month Plan includes: - Advanced Integrations - Call Features - Cloud Administration - Cloud Communications Service - Company & Employee Directory - Corporate Branding - Multilingual - Security - Support Enterprise $499.00 flat rate, per month Plan includes: - Building Events Listing - Call Features - Cloud Administration - Cloud Communications Service - Company & Employee Directory - Corporate Branding - Enterprise Integrations - Integrations - Local Administration and Storage - Multilingual Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ALICE Receptionist Features - Features of ALICE Receptionist Access Controls/Permissions Activity Dashboard Alerts/Notifications Badge Management Compliance Management Contact Management Customizable Branding Customizable Forms Customizable User Interface Digital Signature Document Management Email Management Employee Directory Identity Verification ID Scanning kiosk Mobile Access Multi-Language Multi-Location Onsite Registration Patient Scheduling Pre-Registration Registration Management Reporting & Statistics Self Check-In/Check-Out SMS Messaging Third-Party Integrations User Profiles Visitor Tracking Watch List ## ALICE Receptionist Integrations Google Calendar Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review 3CX Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## ALICE Receptionist User Reviews Overall Rating 4.5 Ratings Breakdown 5 64% 4 31% 3 3% 2 0% 1 3% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.6 Functionality 4.4 Joseph L. Verified reviewer Computer Software 201-500 employees Used daily for more than 2 years Review source Reviewed October 2018 Alice Saved Us $$$ 5 Been 2 years now and still going strong. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great support. Setup everything for us and checks in. Cons: Manual updates and no wireless option at the time. Vendor Response Thank you for being a loyal customer! Replied November 2018 Read More MT Mabry T. Verified reviewer Real Estate 11-50 employees Used daily for less than 6 months Reviewed November 2022 Elevated contact-free greeting 5 It has been great! We've had positive feedback from all who interact with ALICE. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have thoroughly enjoyed the ease of use for clients, staff, and administrators. Cons: The back-office account is a little slow, but I hear changes are coming to that in 2023. Reasons for choosing ALICE Receptionist We sought a reception Kiosk that was substantial and could easily catch the attention of anyone entering our office. Additionally, we had a design idea in mind prior to selecting a virtual receptionist. The customization capabilities of ALICE were able to create what we had in mind perfectly. Vendor Response Thank you for the review! Replied November 2022 Read More DB David B. Used daily for less than 2 years Review source Reviewed April 2018 Constant bugs and poor customer support 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: When it's working all is fine, which is rarely, the problem is that you have limited licences on set up and it's not made easy to purchase these or to renew them after their expiry Cons: Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs Vendor Response Hello David, We are sorry that your experience has not been exceptional. We do not have customers reporting issues like you are stating. We also have no reported issues with our customer support team. We would love the opportunity to make your experience better. Please feel free to contact the ALICE support team to address what issues you are experiencing. Thank you. Replied July 2018 Read More CW Colton W. Verified reviewer Financial Services 11-50 employees Used daily for less than 12 months Reviewed November 2022 Remote reception to save money on employment costs 5 People are quite impressed with an electronic reception, so it has a good bit of "Wow factor" to it. One disappointing thing (that really doesn't have anything to do with ALICE itself), is that we have a very hard/flat reception room, so everything echoes. Even after installing sound dampening it was hard to hear clients and for them to hear us. I suggest making sure that your reception area is built to dampen sound, otherwise you may experience the same frustrations that we have encountered.The ALICE team was very good in helping us reduce some of this, also suggesting an improved microphone which we installed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This was impactful for us because we were able to cut the costs of an entire reception. ALICE serves its job well and provides a fairly easy start-to-finish solution for clients to reach the people they are wanting to get ahold of when they enter the building. Cons: The calls have a small delay when connecting to our phone system. That being said, it may very well be because we are using ZOOM phone service, but there is an audible delay between the client and the person answering the ALICE phone. You might be starting your sentence to realize someone else is already talking over you. Otherwise there are no cons that came to mind for this software. Keep that small detail in mind when choosing to set up this service. It's still very workable, though. Vendor Response Thank you for the review, Colton! Replied November 2022 Read More JB James B. Verified reviewer Defense & Space 51-200 employees Used daily for more than 2 years Reviewed November 2022 GreenSource Fabrication 4 The system functions as advertised and is a cost savings SAAS system. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Self check in with DoD, State Department, ITAR prescreening and vetting visitors Cons: The scanner disconnects too often and we have to reboot. It is waaaay better than a year ago, but still goes off-line for no apparent reason. Reasons for choosing ALICE Receptionist The WinTech Team was very supportive and did a great job highlighting feature that were particularly beneficial to us in our industry. Vendor Response Thank you, James! We are glad to hear about the team's support and that ALICE is providing a benefit for your business. Replied November 2022 Read More TJ Travis J. Verified reviewer Real Estate 11-50 employees Used daily for more than 2 years Reviewed November 2022 7+ Year ALICE User 4 ALICE never takes vacation, and is much more cost effective than having a separate employee in the lobby just to greet our occasional guests and accept package deliveries. Overall its been a good experience with a few expected kinks that come along with new technology. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It allows us to utilize all our personnel more efficiently by not having someone constantly in the lobby. The system pages whomever a visitor is there to see, and then each employee can retrieve their visitor accordingly. It also prevents unwanted guests from wandering into the halls of our office space as was the case before. The security aspects are great when combined with a secure locked door between your office space and the ALICE location. Cons: Integration with a phone system was difficult. I recommend integration with computers, meaning all users need to have a mic and webcam at their desktops. When we implemented the system 7 years ago, that was not as common as it is today. We are looking forward to how our newest system works in this manner. Reasons for choosing ALICE Receptionist We have a secure lobby and rather than employ someone full time to sit in a locked lobby away from our other office operations, we discovered the ALICE Receptionist system. We've used it successfully for over 7 years now and are currently installing our second unit. Vendor Response Thank you for the review and your long-term partnership with ALICE! Replied November 2022 Read More VR Verified Reviewer Consumer Electronics 201-500 employees Used daily for more than 2 years Review source Reviewed October 2018 ALICE Receptionist Review 4 We have had it for several years now and not had any real issues. It does lack some reporting capabilities that required us to create our own custom web page for checking Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 2 Functionality Pros: Ability to call from a SIP server Access Custom URL's Cons: Reporting Capabilities Check out time not spanning across multiple days Vendor Response Thank you for your review! Please let us know how we can continue to help you. Replied November 2018 Read More AR Alyssa R. Verified reviewer Financial Services 1001-5000 employees Used daily for less than 6 months Reviewed November 2022 We have really enjoyed so far! 5 We were able to eliminate a position that was always hard for us to fill and keep! People who have come in have loved it, we have great feedback! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We are fairly new but we are really enjoying our Alice Receptionist. It is a great alternitive to having someone greet our guests and gives a WOW factor when someone walks in to our office. Easy to use! Cons: Until we adjusted the settings, it was going off too much everytime someone walked by. We adjusted it and it is much better! Reasons for choosing ALICE Receptionist This was the only one we demoed. It might all of our needs. Vendor Response Thank you, Alyssa! We appreciate the great review. Replied November 2022 Read More BP Brittany P. Verified reviewer Financial Services 1001-5000 employees Used daily for less than 6 months Reviewed November 2022 EASY: Purchase, Setup, Operations 5 When we first found ALICE they were incredibly quick and responsive to get back to us, got us all of our options, once we decided or order was placed and quickly produced. The follow up even after our purchase has been awesome! They are quick to answer any questions we have and even overnighted some extra bolts. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The setup was super easy and the directory is simple and clean. Cons: Nothing that they can change but internally we are working on a solution for the cords. Reasons for choosing ALICE Receptionist The price was great and the response was even better! Vendor Response Thanks for the great review, Brittany! We are so glad to hear about your experience with the team and ALICE. Replied November 2022 Read More Sean D. Verified reviewer Law Practice 51-200 employees Used weekly for more than 2 years Review source Reviewed October 2018 Alice Receptionist 4 We reconfigured our space and the elevator dumps into a locked vestibule where nobody sits. Visitors can easily call our receptionist with the tap of a button and be let in. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: It works. Easy to configure, lots of options. Up-time of service is great. Cons: It runs on Windows... Every couple of months it needs a reboot. Vendor Response It's great to hear that ALICE is easy to use! Thank you for your review! Replied November 2018 Read More Showing 1 - 10 of 39 Reviews [See All Reviews](https://www.softwareadvice.com/medical/alice-receptionist-profile/reviews/) ## ALICE Receptionist Popular Comparisons [Fusion vs ALICE Receptionist](https://www.softwareadvice.com/compare/29769-alice-receptionist/vs/395326-Pediatric-Therapy-EMR/)[ModMed vs ALICE Receptionist](https://www.softwareadvice.com/medical/alice-receptionist-profile/vs/electronic-medical-assistant/)[AestheticsPro vs ALICE Receptionist](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/alice-receptionist/)[zHealth vs ALICE Receptionist](https://www.softwareadvice.com/medical/alice-receptionist-profile/vs/zhealth-ehr/)[Genesis Chiropractic Software vs ALICE Receptionist](https://www.softwareadvice.com/medical/alice-receptionist-profile/vs/genesis-chiropractic/)[CHIROSPRING vs ALICE Receptionist](https://www.softwareadvice.com/medical/alice-receptionist-profile/vs/chirospring/)[Tebra vs ALICE Receptionist](https://www.softwareadvice.com/medical/alice-receptionist-profile/vs/kareo/) [Compare All Alternatives](https://www.softwareadvice.com/medical/alice-receptionist-profile/alternatives/) ## Other Top Recommended Patient Check-In Kiosk Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (465) Recently recommended **236** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **206** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **181** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1371) Recently recommended **75** times Stuck Between Options? 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